One of our users's accounts whose account name has been changed is still
resolving incorrectly in some cases.

On our sbs2k domain our users try to address an email to a new employee.
They begin typing in the to: field the person's name, the auto-fill / nick
name feature suggests New User <OUser>. Alas! Where OUser stands for the
old username alias (first initial, last name) before the account was
renamed. I've deleted the outlook nickname file / username cache file, and
it goes away until the 2nd time the user is emailed, somehow Outlook reads
the bad username back in.

I've triple-checked all the active directory user properties I could, and
I've never had this problem before. I then was looking at the to: field
"Select Names" user description at I noticed that the Name = New User, but
the email addres was:
/o=OURDOMAIN/ou=first administrative group/cn=Recipients/cn=OUser

Where can I change this? I can't seem to get to the root of this problem.
I am wondering if I have a corrupt AD record.

Irritated over small, yet persistant problems,
Thanks,
Joe

Re: bad cn for a user. how to fix? by Karan

Karan
Wed Feb 22 06:24:35 CST 2006

Hello,
Check the email addresses assigned to this user in AD...if there is
OUser@xyz.com then delete the email address from there and you might want to
uncheck "update automatically based on recipient policy"....restart the both
recipient update services.......try to rebuild offline address book.....and
then synchronize the OAB on outlook.

Karan Rustagi
karanrustagi@hotmail.com

"Joe Letter" <nojunk@nojunk.com> wrote in message
news:ehausnjHGHA.4036@TK2MSFTNGP12.phx.gbl...
> One of our users's accounts whose account name has been changed is still
> resolving incorrectly in some cases.
>
> On our sbs2k domain our users try to address an email to a new employee.
> They begin typing in the to: field the person's name, the auto-fill / nick
> name feature suggests New User <OUser>. Alas! Where OUser stands for
> the old username alias (first initial, last name) before the account was
> renamed. I've deleted the outlook nickname file / username cache file,
> and it goes away until the 2nd time the user is emailed, somehow Outlook
> reads the bad username back in.
>
> I've triple-checked all the active directory user properties I could, and
> I've never had this problem before. I then was looking at the to:
> field "Select Names" user description at I noticed that the Name = New
> User, but the email addres was:
> /o=OURDOMAIN/ou=first administrative group/cn=Recipients/cn=OUser
>
> Where can I change this? I can't seem to get to the root of this problem.
> I am wondering if I have a corrupt AD record.
>
> Irritated over small, yet persistant problems,
> Thanks,
> Joe
>