Cris
Tue May 10 17:44:11 CDT 2005
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When you logged on to the workstation, are you logged on as that user???
Is the "normal" user a member of the Local Administrator's Group
If not give that a try
--=20
Cris Hanna [SBS-MVP]
-------------------------------------------------
Please do not email me directly for assistance. Reply only in the =
Newsgroups for the benefit of everyone
"ThereIsNoTry" <nospam@spamless.spa> wrote in message =
news:O5KnQKXVFHA.3240@TK2MSFTNGP10.phx.gbl...
Hello All:
I've got a bear of an issue that I've been wrestling with the past few =
weeks...
Short Version:
-SBS2000 server, fully patched and packed on a Dell Poweredge 4400
-dual nic configuration
-DSL router controlled by ISP
-ISA is installed and running
-necessary ports (required by citrix) are open
-client using XP Pro SP2
-NEW: client using Citrix Client ( v7.00.17534) to connect to outside =
server=20
& applications
-80% of the time the client connects to the remote server via Citrix, =
the=20
local server BSOD's with the following message on screen:=20
"DRIVER_IRQL_NOT_LESS_OR_EQUAL"
-Event log shows only one single related message:
>>
Event Type:Information
Event Source:Save Dump
Event Category:None
Event ID:1001
Date:4/26/2005
Time:2:36:55 PM
User:N/A
Computer:LOCAL SERVER
Description:
The computer has rebooted from a bugcheck. The bugcheck was:=20
0x000000d1 (0x00000013, 0x00000002, 0x00000000, =
0x00000013).=20
Microsoft Windows 2000 [v15.2195]. A dump was saved in:
C:\WINNT\MEMORY.DMP.
>>
-no other symptoms are present.
-local system not affected - no logged errors or other issues, with =
the=20
exception of the issues common to any system that is connected to a =
downed=20
server
-the crash ALWAYS occurs at some very random point AFTER logon to =
remote=20
server is successful
-server comes back-up without any unusual problems.
Last night at the end of the day I installed the "uniprint" print =
drivers on=20
the local workstation and spent two hours trying to make the server =
crash.=20
The server didn't crash once in twelve clean trys!!
When the user came in to give it a try this morning - crashed, almost=20
immediately.
My testing had been pretty thorough - logged on as user, all of the =
usual=20
app's running - no problems. The one app that wasn't involved was the =
accounting software "Platinum Accounting". It uses it's own little =
database=20
on the server that does take quite a few resources. But we previously =
tested=20
with and without that software running and the server would crash =
under both=20
conditions.
Extensive research has shown that network card drivers (particularly =
DLINK=20
which I'm not using) and printer drivers have been known to down =
servers=20
connecting via Citrix. But it is a little odd because Citrix is NOT =
running=20
on the server.
My questions:
1) is there a way to pinpoint the offending driver and/or get more =
detailed=20
"english" error messages?
2) what would make the difference between my test and the users? (This =
one=20
has me stumped, I can only think that perhaps it is NIC related and =
the=20
traffic from other users brings on the conflict - I was working late =
so=20
there weren't any other users taxing the network)
3) what are the safe steps for changing both NIC's ? (this is =
probably=20
posted elsewhere, I'll research this some more on my own).
4) what else am I overlooking?
5) has anyone else seen or heard of something similar?
Thanks in advance for any insights.
christopher*
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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>When you logged on to the workstation, =
are you=20
logged on as that user???</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Is the "normal" user a member of the =
Local=20
Administrator's Group</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>If not give that a try</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>-------------------------------------------------<BR>Please =
do not=20
email me directly for assistance. Reply only in the Newsgroups for =
the=20
benefit of everyone</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"ThereIsNoTry" <<A=20
href=3D"mailto:nospam@spamless.spa">nospam@spamless.spa</A>> wrote =
in message=20
<A=20
=
href=3D"news:O5KnQKXVFHA.3240@TK2MSFTNGP10.phx.gbl">news:O5KnQKXVFHA.3240=
@TK2MSFTNGP10.phx.gbl</A>...</DIV>Hello=20
All:<BR><BR>I've got a bear of an issue that I've been wrestling with =
the past=20
few <BR>weeks...<BR><BR>Short Version:<BR>-SBS2000 server, fully =
patched and=20
packed on a Dell Poweredge 4400<BR>-dual nic configuration<BR>-DSL =
router=20
controlled by ISP<BR>-ISA is installed and running<BR>-necessary ports =
(required by citrix) are open<BR>-client using XP Pro SP2<BR>-NEW: =
client=20
using Citrix Client ( v7.00.17534) to connect to outside server =
<BR>&=20
applications<BR>-80% of the time the client connects to the remote =
server via=20
Citrix, the <BR>local server BSOD's with the following message on =
screen:=20
<BR>"DRIVER_IRQL_NOT_LESS_OR_EQUAL"<BR>-Event log shows only one =
single=20
related message:<BR> =20
>><BR> Event=20
Type:Information<BR> Event=20
Source:Save Dump<BR> Event=20
Category:None<BR> Event=20
ID:1001<BR> =20
Date:4/26/2005<BR> =
Time:2:36:55=20
PM<BR> =20
User:N/A<BR> Computer:LOCAL=20
SERVER<BR> =20
Description:<BR> The =
computer has=20
rebooted from a bugcheck. The bugcheck was: <BR>0x000000d1 =
(0x00000013,=20
=
0x00000002, &n=
bsp; =20
0x00000000, 0x00000013). <BR>Microsoft Windows 2000 [v15.2195]. A dump =
was=20
saved in:<BR> =20
C:\WINNT\MEMORY.DMP.<BR> =20
>><BR>-no other symptoms are present.<BR>-local system not =
affected - no=20
logged errors or other issues, with the <BR>exception of the issues =
common to=20
any system that is connected to a downed <BR>server<BR>-the crash =
ALWAYS=20
occurs at some very random point AFTER logon to remote <BR>server is=20
successful<BR>-server comes back-up without any unusual =
problems.<BR><BR>Last=20
night at the end of the day I installed the "uniprint" print drivers =
on=20
<BR>the local workstation and spent two hours trying to make the =
server crash.=20
<BR>The server didn't crash once in twelve clean trys!!<BR><BR>When =
the user=20
came in to give it a try this morning - crashed, almost=20
<BR>immediately.<BR><BR>My testing had been pretty thorough - logged =
on as=20
user, all of the usual <BR>app's running - no problems. The one =
app that=20
wasn't involved was the <BR>accounting software "Platinum =
Accounting". =20
It uses it's own little database <BR>on the server that does take =
quite a few=20
resources. But we previously tested <BR>with and without that software =
running=20
and the server would crash under both <BR>conditions.<BR><BR>Extensive =
research has shown that network card drivers (particularly DLINK =
<BR>which I'm=20
not using) and printer drivers have been known to down servers =
<BR>connecting=20
via Citrix. But it is a little odd because Citrix is NOT running =
<BR>on=20
the server.<BR><BR>My questions:<BR>1) is there a way to pinpoint the=20
offending driver and/or get more detailed <BR>"english" error =
messages?<BR>2)=20
what would make the difference between my test and the users? (This =
one=20
<BR>has me stumped, I can only think that perhaps it is NIC related =
and the=20
<BR>traffic from other users brings on the conflict - I was working =
late so=20
<BR>there weren't any other users taxing the network)<BR>3) what are =
the safe=20
steps for changing both NIC's ? (this is probably =
<BR>posted=20
elsewhere, I'll research this some more on my own).<BR>4) what else am =
I=20
overlooking?<BR>5) has anyone else seen or heard of something=20
similar?<BR><BR>Thanks in advance for any=20
=
insights.<BR><BR>christopher*<BR><BR><BR><BR></BLOCKQUOTE></BODY></HTML>
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