65 seccond timeout when opening a network file

On an SBS 2000 network, the users experience a delay of 65
secconds before the file they selected opens.After the
first file is opened, subsequent files open instantly.If
you do not access the network for about 30 mins, the delay
returns for the first file you open.

Kevin
Thu Jul 31 14:12:57 CDT 2003

what O/S is on the workstation?

"Tim Page" <TPage@onlinesupport.co.uk> wrote in message
news:03c001c3578e$63c2cff0$a101280a@phx.gbl...
> On an SBS 2000 network, the users experience a delay of 65
> secconds before the file they selected opens.After the
> first file is opened, subsequent files open instantly.If
> you do not access the network for about 30 mins, the delay
> returns for the first file you open.

Marina
Fri Aug 01 05:23:13 CDT 2003

Put the nics of the XP's on anything but autosense.
Check the IPCONFIG /All on the clients.

Marina

"Tim Page" <tpage@onlinesupport.co.uk> schreef in bericht
news:663001c35813$91cba090$a001280a@phx.gbl...
> Hi Kevin,
> The clients are 80% XP pro with a few W98 and W2K
> The DHCP is set up to point client DNS and WINS to the
> server and the Server is set up to point to itself.
> The network was working fine for 2 months after the
> installation and we can't relate the start of the problem
> to any specific change ..probably because it took users a
> while to report.
> The server NIC + CPU don't appear to excessively busy
> either.
> >-----Original Message-----
> >what O/S is on the workstation?
> >
> >"Tim Page" <TPage@onlinesupport.co.uk> wrote in message
> >news:03c001c3578e$63c2cff0$a101280a@phx.gbl...
> >> On an SBS 2000 network, the users experience a delay
> of 65
> >> secconds before the file they selected opens.After the
> >> first file is opened, subsequent files open
> instantly.If
> >> you do not access the network for about 30 mins, the
> delay
> >> returns for the first file you open.
> >
> >
> >.
> >

tim
Tue Aug 05 04:05:13 CDT 2003

Thanks Dana
It's a small network with SBS 2000 SP4, 16 clients ..8 xp
Pro SP1, 4 W2000 SP3 and 4 W98.I've asked the users for
more detailed info as the orriginal problem testing was
based on 1 XP pro PC (although all users were complaining)
The problems appear to be with opening office documents on
the server. word, excell and an access DB.
Also they are reporting that saving word documents causes
the Word window to loose a row of icons and take a very
long time until saving the changes.
I will set up the test of a 10mb file copy and let you
know tomorrow.

Thanks
Tim
>-----Original Message-----
>Hello Tim,
>
>Are you clients running Windows 2000 Pro, XP Pro, 98, or
a mixture? Also,
>what types of files are we trying to open? Lastly, what
happens if you try
>to copy about 10 MB from server to client...is this slow
as well? (It
>should only take a few seconds to copy that file)
>
>Lastly, what service pack are we running on the server
and clients?
>
>Regards,
>
>Dana Becker
>Microsoft Small Business Server Support
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>
>
>|
>| On an SBS 2000 network, the users experience a delay of
65
>| secconds before the file they selected opens.After the
>| first file is opened, subsequent files open
instantly.If
>| you do not access the network for about 30 mins, the
delay
>| returns for the first file you open.
>|
>
>.
>

danabeckonline
Wed Aug 06 10:04:29 CDT 2003

Hello Tim,

My first inclination is to have you follow
http://support.microsoft.com/?id=814112, which might be our issue. However,
let's find out several things first.

1. Do Windows 98 experience this behavior as well, or only our XP and 2000
clients?
2. How does the file copy go from the server to the clients. (test both XP
and 98 if you can, and compare the results)

Keep us posted!

Thanks,

Dana Becker
Microsoft Small Business Server Support

This posting is provided "AS IS" with no warranties, and confers no rights.




|
| Thanks Dana
| It's a small network with SBS 2000 SP4, 16 clients ..8 xp
| Pro SP1, 4 W2000 SP3 and 4 W98.I've asked the users for
| more detailed info as the orriginal problem testing was
| based on 1 XP pro PC (although all users were complaining)
| The problems appear to be with opening office documents on
| the server. word, excell and an access DB.
| Also they are reporting that saving word documents causes
| the Word window to loose a row of icons and take a very
| long time until saving the changes.
| I will set up the test of a 10mb file copy and let you
| know tomorrow.
|
| Thanks
| Tim
| >-----Original Message-----
| >Hello Tim,
| >
| >Are you clients running Windows 2000 Pro, XP Pro, 98, or
| a mixture? Also,
| >what types of files are we trying to open? Lastly, what
| happens if you try
| >to copy about 10 MB from server to client...is this slow
| as well? (It
| >should only take a few seconds to copy that file)
| >
| >Lastly, what service pack are we running on the server
| and clients?
| >
| >Regards,
| >
| >Dana Becker
| >Microsoft Small Business Server Support
| >
| >This posting is provided "AS IS" with no warranties, and
| confers no rights.
| >
| >
| >
| >
| >|
| >| On an SBS 2000 network, the users experience a delay of
| 65
| >| secconds before the file they selected opens.After the
| >| first file is opened, subsequent files open
| instantly.If
| >| you do not access the network for about 30 mins, the
| delay
| >| returns for the first file you open.
| >|
| >
| >.
| >
|

tim
Wed Aug 13 09:52:18 CDT 2003

Hi Dana
The file copy ( I used a 12mb file) worked perfectly but I
only got to test it on XP.I'll check on 98 and let you
know.
98 users do not have the same problem ..i.e. a 65 seccond
delay.

Cheers
Tim
>-----Original Message-----
>Hello Tim,
>
>My first inclination is to have you follow
>http://support.microsoft.com/?id=814112, which might be
our issue. However,
>let's find out several things first.
>
>1. Do Windows 98 experience this behavior as well, or
only our XP and 2000
>clients?
>2. How does the file copy go from the server to the
clients. (test both XP
>and 98 if you can, and compare the results)
>
>Keep us posted!
>
>Thanks,
>
>Dana Becker
>Microsoft Small Business Server Support
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>
>
>|
>| Thanks Dana
>| It's a small network with SBS 2000 SP4, 16 clients ..8
xp
>| Pro SP1, 4 W2000 SP3 and 4 W98.I've asked the users for
>| more detailed info as the orriginal problem testing was
>| based on 1 XP pro PC (although all users were
complaining)
>| The problems appear to be with opening office documents
on
>| the server. word, excell and an access DB.
>| Also they are reporting that saving word documents
causes
>| the Word window to loose a row of icons and take a very
>| long time until saving the changes.
>| I will set up the test of a 10mb file copy and let you
>| know tomorrow.
>|
>| Thanks
>| Tim
>| >-----Original Message-----
>| >Hello Tim,
>| >
>| >Are you clients running Windows 2000 Pro, XP Pro, 98,
or
>| a mixture? Also,
>| >what types of files are we trying to open? Lastly,
what
>| happens if you try
>| >to copy about 10 MB from server to client...is this
slow
>| as well? (It
>| >should only take a few seconds to copy that file)
>| >
>| >Lastly, what service pack are we running on the server
>| and clients?
>| >
>| >Regards,
>| >
>| >Dana Becker
>| >Microsoft Small Business Server Support
>| >
>| >This posting is provided "AS IS" with no warranties,
and
>| confers no rights.
>| >
>| >
>| >
>| >
>| >|
>| >| On an SBS 2000 network, the users experience a delay
of
>| 65
>| >| secconds before the file they selected opens.After
the
>| >| first file is opened, subsequent files open
>| instantly.If
>| >| you do not access the network for about 30 mins, the
>| delay
>| >| returns for the first file you open.
>| >|
>| >
>| >.
>| >
>|
>
>.
>

Tim
Fri Aug 15 06:55:28 CDT 2003

Hi Dana
98 PC's don't experience the same delay
The data copy, a 12mb file, works fine on both XP and 98
PC's.

Cheers
Tim

>-----Original Message-----
>Hello Tim,
>
>My first inclination is to have you follow
>http://support.microsoft.com/?id=814112, which might be
our issue. However,
>let's find out several things first.
>
>1. Do Windows 98 experience this behavior as well, or
only our XP and 2000
>clients?
>2. How does the file copy go from the server to the
clients. (test both XP
>and 98 if you can, and compare the results)
>
>Keep us posted!
>
>Thanks,
>
>Dana Becker
>Microsoft Small Business Server Support
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>
>
>|
>| Thanks Dana
>| It's a small network with SBS 2000 SP4, 16 clients ..8
xp
>| Pro SP1, 4 W2000 SP3 and 4 W98.I've asked the users for
>| more detailed info as the orriginal problem testing was
>| based on 1 XP pro PC (although all users were
complaining)
>| The problems appear to be with opening office documents
on
>| the server. word, excell and an access DB.
>| Also they are reporting that saving word documents
causes
>| the Word window to loose a row of icons and take a very
>| long time until saving the changes.
>| I will set up the test of a 10mb file copy and let you
>| know tomorrow.
>|
>| Thanks
>| Tim
>| >-----Original Message-----
>| >Hello Tim,
>| >
>| >Are you clients running Windows 2000 Pro, XP Pro, 98,
or
>| a mixture? Also,
>| >what types of files are we trying to open? Lastly,
what
>| happens if you try
>| >to copy about 10 MB from server to client...is this
slow
>| as well? (It
>| >should only take a few seconds to copy that file)
>| >
>| >Lastly, what service pack are we running on the server
>| and clients?
>| >
>| >Regards,
>| >
>| >Dana Becker
>| >Microsoft Small Business Server Support
>| >
>| >This posting is provided "AS IS" with no warranties,
and
>| confers no rights.
>| >
>| >
>| >
>| >
>| >|
>| >| On an SBS 2000 network, the users experience a delay
of
>| 65
>| >| secconds before the file they selected opens.After
the
>| >| first file is opened, subsequent files open
>| instantly.If
>| >| you do not access the network for about 30 mins, the
>| delay
>| >| returns for the first file you open.
>| >|
>| >
>| >.
>| >
>|
>
>.
>