I upgraded a clients SBS2000 server over the weekend to SP4. Now there is a
problem with using the fax server. Getting the following messages in the
event viewer:
Catagory: Outbound
Event ID: 32028
Type: Warning
Description: An error was encountered while sending a fax. The service will
attempt to resend the fax. If further transmissions fail, please verify that
the following items are working correctly: phone line, fax sending device
and fax receiving device. Sender: Steve Stanek. Billing code: . Sender
company: Reddy Electric Co.. Sender dept: . Recipient name: Bob Isley
(Business Fax). Recipient number: 9 ,461-7844. Device name: ESS ES56H-PI
Data Fax Voice Modem.
Source: Microsoft Shared Fax
Catagory: Outbound
Event ID: 32027
Type: Error
Description: An error was encountered while sending a fax. This fax will
not be sent, because the maximum number of retries has been exhausted. If
you restart the transmission and difficulties persist, please verify that
the following items are working correctly: phone line, fax sending device
and fax receiving device. Sender: Steve Stanek. Billing code: . Sender
company: Reddy Electric Co.. Sender dept: . Recipient name: Bob Isley
(Business Fax). Recipient number: 9 ,461-****. Device name: ESS ES56H-PI
Data Fax Voice Modem.
User that is trying to send these faxes is on an XP Pro computer. He is the
only one that regularly uses the fax server. One of his faxes finally went
through after 2 days of trying. The fax numbers are correct. The updates to
the server over the weekend are the only changes made. Any help is
appreciated. The user is one of the few V.Ps in the company. Thanks in
advance.
Aaron