printer/spooler/server2000/Netpot suite

Hi all,
I really need an advice. I am running a Windows 2000 server and there
is printer I want to delete because it has the same IP address with
another printer and I dont know how that happend. I tried to delete the
printer but there is a print job in the queue which also will not
delete or cancel. so I went to spooler and the file is there.
I was advised to stop the spooler service and delete the file in the
system32/spool/printers . when i tent to stop the spooler service , it
prompt me that the spooler is has 2 programs depend on it called CANON
NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
spooler wont stop but the CANON service is saying it is 'stopping' but
it is not doing anything.
I dont know how this affects the other printers. Anyone know how to
solve this problem...I really dont want to reboot the server pc. I
would appriciate any comments and suggestions..
Thanks from now,
Hale

Dave
Fri May 06 15:40:23 CDT 2005

Unless the services eventually stop by themselves, there's probably no good
way short of a reboot to stop them. If you can, I'd set them both to
"disabled" before rebooting. Then delete the job that's stuck in the queue,
change the services back to automatic or whatever they were before, and
start them manually. You've just reminded me why I don't like the apps that
end up getting installed with printer drivers - these seem to cause at least
as much harm as good.

If something like this happens again, you can add a new port in Server
Properties. Then just go into the printer's properties page and change it
from the wrong port (IP address) to the right one. In Priners & Faxes,
File -> Server Properties.


"halec" <halecakalli@gmail.com> wrote in message
news:1115302262.570089.122830@g14g2000cwa.googlegroups.com...
> Hi all,
> I really need an advice. I am running a Windows 2000 server and there
> is printer I want to delete because it has the same IP address with
> another printer and I dont know how that happend. I tried to delete the
> printer but there is a print job in the queue which also will not
> delete or cancel. so I went to spooler and the file is there.
> I was advised to stop the spooler service and delete the file in the
> system32/spool/printers . when i tent to stop the spooler service , it
> prompt me that the spooler is has 2 programs depend on it called CANON
> NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
> spooler wont stop but the CANON service is saying it is 'stopping' but
> it is not doing anything.
> I dont know how this affects the other printers. Anyone know how to
> solve this problem...I really dont want to reboot the server pc. I
> would appriciate any comments and suggestions..
> Thanks from now,
> Hale
>