HP8150 printer loosing connection to SBS2K after paper jam

Hi,



We've the same problem on several installations;
LJ8150DN (with a JetDirect card) configured with a fixed IP address and
connected to SBS2K server with all the latest patches and drivers. Usually
after a paper jam or format mismatch, the printer stops printing and is
indicated as 'not ready' on server printer page and the only way to get it
printing again is by restarting the spooler on the server - otherwise the
printer works fine and we don't have the same problem with other printers on
network.



HP suggests using their "Install Network Printer Wizard (INPW)" on server
(if printing from server is required) and workstations and creating HP
Standard TCP/IP port as opposed to a Windows TCP/IP port and printing
directly to this port from workstations. If I remember correctly there were
a lot of issues using HP software on SBS4.5 so I'm a bit reluctant to using
HP software. Has anybody else used INPW successfully on SBS2K server and
workstations without any conflicts?



Any suggestions or solutions would be greatly appreciated.



Irshad

Mal
Fri Nov 28 07:41:14 CST 2003

Can't help you much there, apart from confirming I have the same problem.
Reflashing the Jetdirect does not help either.

Mal Osborne
MCSE MVP Mensa


"IK" <ikhan@pandora.be> wrote in message
news:eX09xGbtDHA.1196@TK2MSFTNGP12.phx.gbl...
> Hi,
>
>
>
> We've the same problem on several installations;
> LJ8150DN (with a JetDirect card) configured with a fixed IP address and
> connected to SBS2K server with all the latest patches and drivers. Usually
> after a paper jam or format mismatch, the printer stops printing and is
> indicated as 'not ready' on server printer page and the only way to get it
> printing again is by restarting the spooler on the server - otherwise the
> printer works fine and we don't have the same problem with other printers
on
> network.
>
>
>
> HP suggests using their "Install Network Printer Wizard (INPW)" on server
> (if printing from server is required) and workstations and creating HP
> Standard TCP/IP port as opposed to a Windows TCP/IP port and printing
> directly to this port from workstations. If I remember correctly there
were
> a lot of issues using HP software on SBS4.5 so I'm a bit reluctant to
using
> HP software. Has anybody else used INPW successfully on SBS2K server and
> workstations without any conflicts?
>
>
>
> Any suggestions or solutions would be greatly appreciated.
>
>
>
> Irshad
>
>
>
>
>
>

Cris
Fri Nov 28 10:32:01 CST 2003

Not used that particular printer but rather an HP Laserjet 4050 T with
external Jet Direct 500ex
on both 4.5 and SBS 2000 have used the HP software for all workstations and
the server and never had an issue

Used JetAdmin in 4.5 and Install Network Printer software in 2000

--
Cris Hanna [SBS-MVP]
-------------------------
Please do not directly to me but rather reply to the newsgroup so that all
may benefit from the information.
"IK" <ikhan@pandora.be> wrote in message
news:eX09xGbtDHA.1196@TK2MSFTNGP12.phx.gbl...
> Hi,
>
>
>
> We've the same problem on several installations;
> LJ8150DN (with a JetDirect card) configured with a fixed IP address and
> connected to SBS2K server with all the latest patches and drivers. Usually
> after a paper jam or format mismatch, the printer stops printing and is
> indicated as 'not ready' on server printer page and the only way to get it
> printing again is by restarting the spooler on the server - otherwise the
> printer works fine and we don't have the same problem with other printers
on
> network.
>
>
>
> HP suggests using their "Install Network Printer Wizard (INPW)" on server
> (if printing from server is required) and workstations and creating HP
> Standard TCP/IP port as opposed to a Windows TCP/IP port and printing
> directly to this port from workstations. If I remember correctly there
were
> a lot of issues using HP software on SBS4.5 so I'm a bit reluctant to
using
> HP software. Has anybody else used INPW successfully on SBS2K server and
> workstations without any conflicts?
>
>
>
> Any suggestions or solutions would be greatly appreciated.
>
>
>
> Irshad
>
>
>
>
>
>

IK
Fri Nov 28 16:49:19 CST 2003

Thanks, I think I'll also give '"Install Network Printer Wizard" a try.


"Cris Hanna (SBS-MVP)" <crishannanospam@mindspring.com> a écrit dans le
message de news:%23Vw6p0ctDHA.2224@TK2MSFTNGP09.phx.gbl...
> Not used that particular printer but rather an HP Laserjet 4050 T with
> external Jet Direct 500ex
> on both 4.5 and SBS 2000 have used the HP software for all workstations
and
> the server and never had an issue
>
> Used JetAdmin in 4.5 and Install Network Printer software in 2000
>
> --
> Cris Hanna [SBS-MVP]
> -------------------------
> Please do not directly to me but rather reply to the newsgroup so that all
> may benefit from the information.
> "IK" <ikhan@pandora.be> wrote in message
> news:eX09xGbtDHA.1196@TK2MSFTNGP12.phx.gbl...
> > Hi,
> >
> >
> >
> > We've the same problem on several installations;
> > LJ8150DN (with a JetDirect card) configured with a fixed IP address and
> > connected to SBS2K server with all the latest patches and drivers.
Usually
> > after a paper jam or format mismatch, the printer stops printing and is
> > indicated as 'not ready' on server printer page and the only way to get
it
> > printing again is by restarting the spooler on the server - otherwise
the
> > printer works fine and we don't have the same problem with other
printers
> on
> > network.
> >
> >
> >
> > HP suggests using their "Install Network Printer Wizard (INPW)" on
server
> > (if printing from server is required) and workstations and creating HP
> > Standard TCP/IP port as opposed to a Windows TCP/IP port and printing
> > directly to this port from workstations. If I remember correctly there
> were
> > a lot of issues using HP software on SBS4.5 so I'm a bit reluctant to
> using
> > HP software. Has anybody else used INPW successfully on SBS2K server and
> > workstations without any conflicts?
> >
> >
> >
> > Any suggestions or solutions would be greatly appreciated.
> >
> >
> >
> > Irshad
> >
> >
> >
> >
> >
> >
>
>