Greetings,
A small business client of mine is purchasing a new properly management
package to replace their old DOS based package. The new package is web
based and runs on Win2k, IIS, SQL Server 2000 and Exchange 2000. The small
business client currently runs an old Novell server and about 6 older Win95
and 98.
The vendor of the new software made recommendation regarding the new server
(Dell 2x Xeon, 2GB RAM, Raid 5) and also recommended the purchase of
individual packages of Windows 2000, Exchange 2000, and SQL Server 2000 and
the appropriate numer of CAL's for each. The vendor also stated that the
backup program shipped with Win2k Server is more than adequate to back up
this server properly.
I came back with the recommendation that they consider the purchase and use
of SBS2000 instead of the individual components. Purchasing SBS2000 would
save about $3000 over the individual components so it's not a trivial sum.
I also recommended the purchase of a third party server backup package
(Backup Exec, Arcserve, etc.) to take care of the system backup needs.
The vendor responded that SBS2000 wasn't the same as the individual
components and that they've had lot of problems when using SBS2000, but
could not provide specifics about these problems when asked. The vendor
also stated that the level of support from MS was different and inadequate
for the SBS products when compared to the individual components so that was
another reason to not use SBS2000.
The vendor also stated that they would allow the use of SBS2000, but would
charge an additional 8-16 hours of install labor if SBS2000 was used.
As a seasoned veteran of the consulting and small business technology
support profession, I know what my feelings are towards what this vendor has
to say.
I'm interested in hearing from anyone who cares to comment regarding this
vendors recommendations.