Bill
Mon Jan 26 17:26:56 CST 2004
Hi nic
Unfortunately this is a problem with pop3. If there is a rogue email then it
wont download. Could also be big email and bandwidth slow...could be many
things.
However....this is not a secure connection (is easy configuration) but you
are opening up server. More secure option would be VPN and use outlook as if
on lan. Have you thought / tried this ? Must educate user, it maybe secure
connection but if user infected it could go down vpn.
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"nic" <anonymous@discussions.microsoft.com> wrote in message
news:4b7601c3e432$07dcbb70$a601280a@phx.gbl...
> Hi
> We have on person in our company who works from home.
> They retrieve their email via POP3. Everything will be
> fine and then for some reason, they stop receiving email.
> If they close down outlook and reopen it, it still won't
> work. They have to log onto OWA, view/delete an item and
> then their POP3 account starts to work again. I have no
> idea what could be the cause. It's as if one of the
> emails blocks/clogs the process so no new emails can
> download. Once this email is gone, the process starts to
> work again. The rest of the people in the office use SMTP
> and don't experience this. I'm not sure if it is the
> client PC or the Exchange server or how to even trouble
> shoot this problem.
>
> Does anyone have any ideas?