authentication being required on the LAN

I have seen a KB article on this issue before but now I cannot find it.

Situation:

Newly rebuilt SBS 2000 server running ISA and Exchange 2000.. Win2kpro
workstations. Any user except Administrator gets an authentication dialog
box when accessing either I.E on the workstation or Outlook on the
workstations. This should not be happening in the first place. But in the
second place, filling out the three line dialog box with the correct
password does not work anyway. Dialog box persists. Mapping back and forth
from server/to server no problem.

Note: the dialog box shows " Enter Network Password" and the top. Just
underneath it shows
" Firewall 192.168.16.2" This is the internal NIC address on the server. A
firewall on the LAN?

I have tried blowing away and reinstalling the user accounts.No joy. ISA is
in it's default configuration. Tried also on the ISA server/properties
adding BASIC authentication to the outgoing web requests. No joy here
either.

Should I try right click and delete the user profiles folder under
"Documents and Settings" and reinstall the user accounts to resolve this?

TIA for help.

Dec 25th, 2003

Marina
Thu Dec 25 13:55:45 CST 2003

Got the Firewall Client installed on the workstations?
Are the users in the Backoffice Internet Group?
Does the ipconfig/all from the clients show that everything is pointing to
the server-IP?

Marina

"D H Harris" <dixon@sohelpme.info> schreef in bericht
news:eR6OgUxyDHA.1576@TK2MSFTNGP11.phx.gbl...
> I have seen a KB article on this issue before but now I cannot find it.
>
> Situation:
>
> Newly rebuilt SBS 2000 server running ISA and Exchange 2000.. Win2kpro
> workstations. Any user except Administrator gets an authentication dialog
> box when accessing either I.E on the workstation or Outlook on the
> workstations. This should not be happening in the first place. But in the
> second place, filling out the three line dialog box with the correct
> password does not work anyway. Dialog box persists. Mapping back and forth
> from server/to server no problem.
>
> Note: the dialog box shows " Enter Network Password" and the top. Just
> underneath it shows
> " Firewall 192.168.16.2" This is the internal NIC address on the server. A
> firewall on the LAN?
>
> I have tried blowing away and reinstalling the user accounts.No joy. ISA
is
> in it's default configuration. Tried also on the ISA server/properties
> adding BASIC authentication to the outgoing web requests. No joy here
> either.
>
> Should I try right click and delete the user profiles folder under
> "Documents and Settings" and reinstall the user accounts to resolve this?
>
> TIA for help.
>
> Dec 25th, 2003
>
>

Cris
Thu Dec 25 18:45:08 CST 2003

In addition to what Marina has suggested, you say this is a newly rebuilt
SBS2000.
You do understand that even if you named the domain exactly the same, you
must disjoin each workstation from the previous domain and re-join to the
new domain.

Did you recreate user and computer accounts as well??

--
Cris Hanna [SBS-MVP]
-------------------------
Please do not directly to me but rather reply to the newsgroup so that all
may benefit from the information.
"D H Harris" <dixon@sohelpme.info> wrote in message
news:eR6OgUxyDHA.1576@TK2MSFTNGP11.phx.gbl...
> I have seen a KB article on this issue before but now I cannot find it.
>
> Situation:
>
> Newly rebuilt SBS 2000 server running ISA and Exchange 2000.. Win2kpro
> workstations. Any user except Administrator gets an authentication dialog
> box when accessing either I.E on the workstation or Outlook on the
> workstations. This should not be happening in the first place. But in the
> second place, filling out the three line dialog box with the correct
> password does not work anyway. Dialog box persists. Mapping back and forth
> from server/to server no problem.
>
> Note: the dialog box shows " Enter Network Password" and the top. Just
> underneath it shows
> " Firewall 192.168.16.2" This is the internal NIC address on the server. A
> firewall on the LAN?
>
> I have tried blowing away and reinstalling the user accounts.No joy. ISA
is
> in it's default configuration. Tried also on the ISA server/properties
> adding BASIC authentication to the outgoing web requests. No joy here
> either.
>
> Should I try right click and delete the user profiles folder under
> "Documents and Settings" and reinstall the user accounts to resolve this?
>
> TIA for help.
>
> Dec 25th, 2003
>
>

D
Thu Dec 25 22:52:37 CST 2003


"> Got the Firewall Client installed on the workstations?<<<< YES

> Are the users in the Backoffice Internet Group? <<< NO! Overlooked this.

> Does the ipconfig/all from the clients show that everything is pointing to
> the server-IP? <<<<<<YES

Cris and Marina

Thanks, I totally overlooked adding the users to the Backoffice Internet
Group. Did that and it resolved the Outlook part of the problem. But users
still get an
authentication challenge when attempting to access their mail from
workstations using OWA.

Hmmm. That must be an OWA thing. So I re-ran the Internet Connection Wizard.
No help.
Then took out all packet filters. Then put them back. Still no help. OWA is
dinged real good and this includes the Administrator account. All users get
an authentication dialog box that will not go away even when the correct
data is put in.

Ideas?

TIA

Marina
Fri Dec 26 10:46:00 CST 2003

Have a look at article 327349 XWEB: Outlook Web Access prompt you for logon
Credentials multiple.

--
Regards,

Marina

"D H Harris" <dixon@sohelpme.info> schreef in bericht
news:#b899u2yDHA.3436@tk2msftngp13.phx.gbl...
>
> "> Got the Firewall Client installed on the workstations?<<<< YES
>
> > Are the users in the Backoffice Internet Group? <<< NO! Overlooked this.
>
> > Does the ipconfig/all from the clients show that everything is pointing
to
> > the server-IP? <<<<<<YES
>
> Cris and Marina
>
> Thanks, I totally overlooked adding the users to the Backoffice Internet
> Group. Did that and it resolved the Outlook part of the problem. But users
> still get an
> authentication challenge when attempting to access their mail from
> workstations using OWA.
>
> Hmmm. That must be an OWA thing. So I re-ran the Internet Connection
Wizard.
> No help.
> Then took out all packet filters. Then put them back. Still no help. OWA
is
> dinged real good and this includes the Administrator account. All users
get
> an authentication dialog box that will not go away even when the correct
> data is put in.
>
> Ideas?
>
> TIA
>
>
>
>
>
>

D
Fri Dec 26 16:44:11 CST 2003

Marina

"> Have a look at article 327349 XWEB: Outlook Web Access prompt you for
logon
> Credentials multiple.
>
> --
> Regards,
>
> Marina
>
> =================================================


Marina;

Thanks for looking this KB article up.I remember using it months ago. Never
found it again myself this time.But as it turns out I had done it
correctly from memory nonetheless even after I failed to find it this time.
Still no help, though.

I think I'll try just BASIC authentication on the internal LAN instead of
BASIC and INTEGRATED
and see if that makes a difference.

Thanks

DHH

Marina
Fri Dec 26 17:17:26 CST 2003

Hi DH,

How about 327843 Outlook Web Access Clients Cannot Log On.
Can the Administrator use OWA, but not the users? Have a look at article
292723.

--
Regards,

Marina

"D H Harris" <dixon@sohelpme.info> schreef in bericht
news:eghbyFAzDHA.4064@tk2msftngp13.phx.gbl...
> Marina
>
> "> Have a look at article 327349 XWEB: Outlook Web Access prompt you for
> logon
> > Credentials multiple.
> >
> > --
> > Regards,
> >
> > Marina
> >
> > =================================================
>
>
> Marina;
>
> Thanks for looking this KB article up.I remember using it months ago.
Never
> found it again myself this time.But as it turns out I had done it
> correctly from memory nonetheless even after I failed to find it this
time.
> Still no help, though.
>
> I think I'll try just BASIC authentication on the internal LAN instead of
> BASIC and INTEGRATED
> and see if that makes a difference.
>
> Thanks
>
> DHH
>
>

D
Sat Dec 27 10:24:44 CST 2003

Marina,

327843 looked like it would do the trick, But it didn't. Looks like I'm
facing a rebuild sometime.

Shoot, I didn't need that bother right now on a new server.Now the OWA
cannot connect and neither can the users through Outlook, except the
Administrator.

Do you think uninstalling and reinstalling Exchange 2000 SP3 would do it? Or
uninstalling and reinstalling Outlook 2000 on the clients? Or both?

Meantime,. today I hope to be able Exmerge the data from the message stores.
The messages
are not all that important But the Contacts are ( pub1.edb).

. Thanks anyway.

DHH

Marina
Sat Dec 27 19:52:17 CST 2003

But did you have a look at article 292723? That one is especially when users
can't but the administrator can logon.

--
Regards,

Marina

"D H Harris" <dixon@sohelpme.info> schreef in bericht
news:ubEaZWJzDHA.2620@TK2MSFTNGP09.phx.gbl...
> Marina,
>
> 327843 looked like it would do the trick, But it didn't. Looks like I'm
> facing a rebuild sometime.
>
> Shoot, I didn't need that bother right now on a new server.Now the OWA
> cannot connect and neither can the users through Outlook, except the
> Administrator.
>
> Do you think uninstalling and reinstalling Exchange 2000 SP3 would do it?
Or
> uninstalling and reinstalling Outlook 2000 on the clients? Or both?
>
> Meantime,. today I hope to be able Exmerge the data from the message
stores.
> The messages
> are not all that important But the Contacts are ( pub1.edb).
>
> . Thanks anyway.
>
> DHH
>
>
>

D
Sun Dec 28 18:33:46 CST 2003

Issue closed for now.

I'll work this later. Clients can once again access their email stores
through Outlook. That's the important thing.

I'll work this later.

Thanks Cris and Marina

DHH
===============================
"Cris Hanna (SBS-MVP)" <crishannanospam@mindspring.com> wrote in message
news:u77HFm0yDHA.2464@TK2MSFTNGP12.phx.gbl...
> In addition to what Marina has suggested, you say this is a newly rebuilt
> SBS2000.
> You do understand that even if you named the domain exactly the same, you
> must disjoin each workstation from the previous domain and re-join to the
> new domain.
>
> Did you recreate user and computer accounts as well??
>
> --
> Cris Hanna [SBS-MVP]
> -------------------------
> Please do not directly to me but rather reply to the newsgroup so that all
> may benefit from the information.
> "D H Harris" <dixon@sohelpme.info> wrote in message
> news:eR6OgUxyDHA.1576@TK2MSFTNGP11.phx.gbl...
> > I have seen a KB article on this issue before but now I cannot find it.
> >
> > Situation:
> >
> > Newly rebuilt SBS 2000 server running ISA and Exchange 2000.. Win2kpro
> > workstations. Any user except Administrator gets an authentication
dialog
> > box when accessing either I.E on the workstation or Outlook on the
> > workstations. This should not be happening in the first place. But in
the
> > second place, filling out the three line dialog box with the correct
> > password does not work anyway. Dialog box persists. Mapping back and
forth
> > from server/to server no problem.
> >
> > Note: the dialog box shows " Enter Network Password" and the top. Just
> > underneath it shows
> > " Firewall 192.168.16.2" This is the internal NIC address on the server.
A
> > firewall on the LAN?
> >
> > I have tried blowing away and reinstalling the user accounts.No joy. ISA
> is
> > in it's default configuration. Tried also on the ISA server/properties
> > adding BASIC authentication to the outgoing web requests. No joy here
> > either.
> >
> > Should I try right click and delete the user profiles folder under
> > "Documents and Settings" and reinstall the user accounts to resolve
this?
> >
> > TIA for help.
> >
> > Dec 25th, 2003
> >
> >
>
>