Dave
Wed Dec 08 16:51:48 CST 2004
You can always try deleting (or renaming) and recreating the Outlook
profile. Narrow it down to either Outlook or the server mailbox by having
the user log in at a different computer and see if the problem appears there
(my bet is that it won't - it sounds like an Outlook issue). Start Outlook
in safe mode by typing "outlook /safe" on a run line (without the quotes).
If the problem does not happen in safe mode, it's an Outlook add-in - you
can check/disable these from Tools/Options/Other/Advanced.
OL2002: Mail Sticks in the Outbox After You Install Office SP-2
http://support.microsoft.com/default.aspx?scid=kb;en-us;328608
XCCC: Messages Are Stuck in the Outbox in Outlook 2002 SP2 Because the
Spooler Encounters Entries That Do Not Have Corresponding Messages in the
Outbox
http://support.microsoft.com/default.aspx?scid=kb;en-us;328884
"Eddie Allen" <eddie.allen@united.com> wrote in message
news:uajjQoV3EHA.3708@TK2MSFTNGP14.phx.gbl...
>I have one user that the sent mail get stuck in the outbox. At time he
>will have 10-15 message is there. The wierd thing however is the fact that
>some of mail that is stuck in the box actally does send it just never
>leaves the outbox. I did reset his account but other than that I am trying
>to figure out what I can do next.
>
>
> Thanks
> Eddie
>