Hi

We downloaded a trialversion of Contribute after a Macromedia seminar to evaluate whether contribute could be an addition to our other macromedia tools. We have problems passing our firewall

Our office network is using an Cisco 827 ADSL router, with firewall and intrusion detection. Traffic then goes to the outer NIC of our Microsoft Small Business Server that runs MS ISA Server 2000. The internal NIC on that server is connected to a Dell Gigabit switch that serves the LAN. All PC´s have the Microsoft Firewall Client installed

We use several FTP programs (including Macromedia Dreamweaver MX 2004) without any problem

We have several dedicated Win 2000 and 2003 web servers, but also are a reseller of Fasthosts (Matrix FTP server) and therefore downloaded the Contribute 2.01 patch and deselected the performance optimisation check

Symptoms when setting up a connection
- Connection Wizzard, Website Homepage: The dialog takes a very long time and displays error: contribute cannot display website (yes to continue)
- Connection Wizzard, connection information: Takes a very long time to complete the first bar (configure FTP settings), the second bar (waiting for server appears a few times very shortly
- Connection Wizzard, Remote path information: we can browse to the right directory, but at selecting the directory appears error: Contribute cannot verify your connection information

We downloaded the FTP Checker program which works perfectly on the same PC´s (it´s a pity the steps do not show performance (transaction times)). Please find results below

We installed Contribute 2.01 on a test PC that is connected to another ADSL line outside our LAN and it works perfectly to all webservers there. My conclusion is that there is a MS ISA server 2000/MS Firewall issue

Can you help? Anyone solved this earlier

Kind regards
Sam Jaarsma,

Date: 11/28/200
LocalTime: 11:2
Host: 213.171.193.
Port: 2
LoginID: ga
FTP Path: amengual.com/htdoc
Passive Enabled: fals
ProxyHost: N\
Contribute Alternate Rename: n
Contribute Optimized: ye
======================== Test Results =========================

NOTE: "Matrix FTP Server" has been detected
Matrix FTP has known issues that causes Contribute to fail
For more information on FTP server compatibility issues, please see
http://www.macromedia.com/support/contribute/ts/documents/ftp_info.ht

Login: SUCCESS

Changing Directory To : amengual.com/htdoc
SUCCESS

Directory Listing Test: SUCCESS

Make Directory Test: SUCCESS

Change Directory Test: SUCCESS

Upload a File Test: SUCCESS

Fallback Test for Optimization: SUCCESS

Server State Test: SUCCESS

File/Directory NameExists Test: SUCCESS

File/Directory NOT Exists Test: SUCCESS

TimeStamp Test: SUCCESS

Rename Test: SUCCESS

Move File To Sub Dir Test: SUCCESS

Move File To Parent Dir Test: SUCCESS

Change Permission test: SUCCESS

Cleaning Test File: SUCCESS

Cleaning Test Directory: SUCCESS

Cleaning Test Directory: SUCCESS

Summary: The server is compatible with Contribute 2.01 using the options selected.