User cannot access resources from XP Pro

Single user can't access any of the folders below the shared folder
when she logs onto XP Pro machine. So she can login OK and browse right
into the shared folder (UNC or mapped drive) however when she tries to open
a folder within the shared folder she gets "XXXX is not accessible. You
might not have permission to use this network resource. Contact the
Administrator of the server to find out if you have access permissions". She
can access the folders from another workstation no problem. Other users can
use her XP Pro machines to access all resources OK. Permissions on shared
folders and file permissions seem fine.
can ping server name (4 replies) and correct ip address is returned.
nslookup on her ip address returns correct machine name.

Any suggestions please.
--
Darwood - MCP, MCSE

Darwood
Thu Aug 21 07:21:06 CDT 2003

No. I am a bit hesitant to try that as someone else created all the users
and assigned permissions etc. He is on holiday for 2 weeks so I might have
to do it. I am a bit weak on Exchange knowledge, can I safely delete the
user, recreate the user without losing the mailbox? How do I associate the
new user with the old mailbox?

--
Darwood - MCP, MCSE


"George Ilko" <george.ilko@vitality-consulting.co.uk> wrote in message
news:0ad401c367dd$26f63990$a501280a@phx.gbl...
> Hi Darwood,
>
> Have you tried deleting the user account and creating a
> new one? Also, how is the shared drive formatted
> (FAT/NTFS?)
>
> George.
>
>
> >-----Original Message-----
> >Single user can't access any of the folders below the
> shared folder
> > when she logs onto XP Pro machine. So she can login OK
> and browse right
> >into the shared folder (UNC or mapped drive) however when
> she tries to open
> >a folder within the shared folder she gets "XXXX is not
> accessible. You
> >might not have permission to use this network resource.
> Contact the
> >Administrator of the server to find out if you have
> access permissions". She
> >can access the folders from another workstation no
> problem. Other users can
> >use her XP Pro machines to access all resources OK.
> Permissions on shared
> >folders and file permissions seem fine.
> >can ping server name (4 replies) and correct ip address
> is returned.
> >nslookup on her ip address returns correct machine name.
> >
> >Any suggestions please.
> >--
> >Darwood - MCP, MCSE
> >
> >
> >
> >
> >.
> >

Mark
Thu Aug 21 08:26:04 CDT 2003

Check the user has RW access rights to the folder.

Do this by clicking

"Start" Then "Small Business Server Administratir Console"

Open up "Small Business Server (BackOffice Manager)" then
click "shares"

On the right appears all the shares available on the
machine. Double click the name of the share the user
cannot access.

Now choose the "Share Permissions" tab.

Look down the list and see if your user is on it. If she
is, then check that the "Change" and "Read" box is ticked
for that user, and tick it if it isn't. If your user is
not there then you will have to add her using the "add"
button. Choose her name off the list and click "OK", then
tick the "Change" and "Read" box. Click "OK" and she
should now be able to access that share :)
>-----Original Message-----
>Single user can't access any of the folders below the
shared folder
> when she logs onto XP Pro machine. So she can login OK
and browse right
>into the shared folder (UNC or mapped drive) however when
she tries to open
>a folder within the shared folder she gets "XXXX is not
accessible. You
>might not have permission to use this network resource.
Contact the
>Administrator of the server to find out if you have
access permissions". She
>can access the folders from another workstation no
problem. Other users can
>use her XP Pro machines to access all resources OK.
Permissions on shared
>folders and file permissions seem fine.
>can ping server name (4 replies) and correct ip address
is returned.
>nslookup on her ip address returns correct machine name.
>
>Any suggestions please.
>--
>Darwood - MCP, MCSE
>
>
>
>
>.
>

Darwood
Thu Aug 21 09:08:11 CDT 2003

The user is a member of the Domain Users group which has Read and Change
access to the share. This was working fine until yesterday and suddenly she
can't access the contents of any share although she can browse them. This is
only the case from the XP machine. She can work normally from a Windows 98
machine.

--
Darwood - MCP, MCSE


"Mark Barnes" <mark@spam-me-not.advanced-systems.co.uk> wrote in message
news:0d3d01c367e7$c58fd570$a301280a@phx.gbl...
> Check the user has RW access rights to the folder.
>
> Do this by clicking
>
> "Start" Then "Small Business Server Administratir Console"
>
> Open up "Small Business Server (BackOffice Manager)" then
> click "shares"
>
> On the right appears all the shares available on the
> machine. Double click the name of the share the user
> cannot access.
>
> Now choose the "Share Permissions" tab.
>
> Look down the list and see if your user is on it. If she
> is, then check that the "Change" and "Read" box is ticked
> for that user, and tick it if it isn't. If your user is
> not there then you will have to add her using the "add"
> button. Choose her name off the list and click "OK", then
> tick the "Change" and "Read" box. Click "OK" and she
> should now be able to access that share :)
> >-----Original Message-----
> >Single user can't access any of the folders below the
> shared folder
> > when she logs onto XP Pro machine. So she can login OK
> and browse right
> >into the shared folder (UNC or mapped drive) however when
> she tries to open
> >a folder within the shared folder she gets "XXXX is not
> accessible. You
> >might not have permission to use this network resource.
> Contact the
> >Administrator of the server to find out if you have
> access permissions". She
> >can access the folders from another workstation no
> problem. Other users can
> >use her XP Pro machines to access all resources OK.
> Permissions on shared
> >folders and file permissions seem fine.
> >can ping server name (4 replies) and correct ip address
> is returned.
> >nslookup on her ip address returns correct machine name.
> >
> >Any suggestions please.
> >--
> >Darwood - MCP, MCSE
> >
> >
> >
> >
> >.
> >

Darwood
Thu Aug 21 10:34:55 CDT 2003

I have created a new user for her that seems to be reasonably OK on the
permissions. I have a couple of issues which I am working through. However I
created the new user WITHOUT a mailbox as I was going to delete the old
user, orphan the mailbox, run cleanup agent and reconnect to the new user.
Can I create a mailbox for the new user as I don't fancy setting the new
user up all over again with all the permissions etc. Or shall I go with my
delete and reconnect plan. Suggestions please. (preferably not on a
postcard)

--
Darwood - MCP, MCSE


"George Ilko" <george.ilko@vitality-consulting.co.uk> wrote in message
news:0e6b01c367f3$fd584440$a401280a@phx.gbl...
> In Microsoft Outlook, choose file/import and export, then
> export the users mailbox and all subfolders into a .pst
> file. Create a new user, a new mailbox will be created at
> the same time (remember to use the SBS wizard and NOT
> windows server) then import the .pst file into the new
> mailbox.
>
> >-----Original Message-----
> >No. I am a bit hesitant to try that as someone else
> created all the users
> >and assigned permissions etc. He is on holiday for 2
> weeks so I might have
> >to do it. I am a bit weak on Exchange knowledge, can I
> safely delete the
> >user, recreate the user without losing the mailbox? How
> do I associate the
> >new user with the old mailbox?
> >
> >--
> >Darwood - MCP, MCSE
> >
> >
> >"George Ilko" <george.ilko@vitality-consulting.co.uk>
> wrote in message
> >news:0ad401c367dd$26f63990$a501280a@phx.gbl...
> >> Hi Darwood,
> >>
> >> Have you tried deleting the user account and creating a
> >> new one? Also, how is the shared drive formatted
> >> (FAT/NTFS?)
> >>
> >> George.
> >>
> >>
> >> >-----Original Message-----
> >> >Single user can't access any of the folders below the
> >> shared folder
> >> > when she logs onto XP Pro machine. So she can login OK
> >> and browse right
> >> >into the shared folder (UNC or mapped drive) however
> when
> >> she tries to open
> >> >a folder within the shared folder she gets "XXXX is not
> >> accessible. You
> >> >might not have permission to use this network resource.
> >> Contact the
> >> >Administrator of the server to find out if you have
> >> access permissions". She
> >> >can access the folders from another workstation no
> >> problem. Other users can
> >> >use her XP Pro machines to access all resources OK.
> >> Permissions on shared
> >> >folders and file permissions seem fine.
> >> >can ping server name (4 replies) and correct ip address
> >> is returned.
> >> >nslookup on her ip address returns correct machine
> name.
> >> >
> >> >Any suggestions please.
> >> >--
> >> >Darwood - MCP, MCSE
> >> >
> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

Darwood
Thu Aug 21 10:35:34 CDT 2003

No worries. She is logging onto the domain, I checked that already. I think
the user account is screwed.

--
Darwood - MCP, MCSE


"Mark Barnes" <mark@spam-me-not.advanced-systems.co.uk> wrote in message
news:0cd901c367f3$9d6a2940$a601280a@phx.gbl...
> My apologies, I misread your post.
>
> Is she actually logging into the domain? or into the PC.
> You can tell on the login screen whether the "Domain" box
> has the domain name in it or the PC name. If she is
> loggin into the PC this could explain your problems as by
> default Win2000 server is open to everyone for viewing,
> but then your consultant could have added extra securities
> for authenticated users such as being able to edit a file
> etc.
>
>
> >-----Original Message-----
> >The user is a member of the Domain Users group which has
> Read and Change
> >access to the share. This was working fine until
> yesterday and suddenly she
> >can't access the contents of any share although she can
> browse them. This is
> >only the case from the XP machine. She can work normally
> from a Windows 98
> >machine.
> >
> >--
> >Darwood - MCP, MCSE
> >
> >
> >"Mark Barnes" <mark@spam-me-not.advanced-systems.co.uk>
> wrote in message
> >news:0d3d01c367e7$c58fd570$a301280a@phx.gbl...
> >> Check the user has RW access rights to the folder.
> >>
> >> Do this by clicking
> >>
> >> "Start" Then "Small Business Server Administratir
> Console"
> >>
> >> Open up "Small Business Server (BackOffice Manager)"
> then
> >> click "shares"
> >>
> >> On the right appears all the shares available on the
> >> machine. Double click the name of the share the user
> >> cannot access.
> >>
> >> Now choose the "Share Permissions" tab.
> >>
> >> Look down the list and see if your user is on it. If she
> >> is, then check that the "Change" and "Read" box is
> ticked
> >> for that user, and tick it if it isn't. If your user is
> >> not there then you will have to add her using the "add"
> >> button. Choose her name off the list and click "OK",
> then
> >> tick the "Change" and "Read" box. Click "OK" and she
> >> should now be able to access that share :)
> >> >-----Original Message-----
> >> >Single user can't access any of the folders below the
> >> shared folder
> >> > when she logs onto XP Pro machine. So she can login OK
> >> and browse right
> >> >into the shared folder (UNC or mapped drive) however
> when
> >> she tries to open
> >> >a folder within the shared folder she gets "XXXX is not
> >> accessible. You
> >> >might not have permission to use this network resource.
> >> Contact the
> >> >Administrator of the server to find out if you have
> >> access permissions". She
> >> >can access the folders from another workstation no
> >> problem. Other users can
> >> >use her XP Pro machines to access all resources OK.
> >> Permissions on shared
> >> >folders and file permissions seem fine.
> >> >can ping server name (4 replies) and correct ip address
> >> is returned.
> >> >nslookup on her ip address returns correct machine
> name.
> >> >
> >> >Any suggestions please.
> >> >--
> >> >Darwood - MCP, MCSE
> >> >
> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

Darwood
Fri Aug 22 05:56:37 CDT 2003

Feedback on resolution:

Created a new user with no mailbox.
Assigned new user to same groups.
Copied user folder contents to new user folder.
Deleted old user.
Run Exchange Cleanup Agent.
Reconnected orphaned mailbox to new user.
Dismounted Exchange store
Mounted Exchange store.

Sorted.

Thanks everyone for the help.
--
Darwood - MCP, MCSE


"George Ilko" <george.ilko@vitality-consulting.co.uk> wrote in message
news:0e6b01c367f3$fd584440$a401280a@phx.gbl...
> In Microsoft Outlook, choose file/import and export, then
> export the users mailbox and all subfolders into a .pst
> file. Create a new user, a new mailbox will be created at
> the same time (remember to use the SBS wizard and NOT
> windows server) then import the .pst file into the new
> mailbox.
>
> >-----Original Message-----
> >No. I am a bit hesitant to try that as someone else
> created all the users
> >and assigned permissions etc. He is on holiday for 2
> weeks so I might have
> >to do it. I am a bit weak on Exchange knowledge, can I
> safely delete the
> >user, recreate the user without losing the mailbox? How
> do I associate the
> >new user with the old mailbox?
> >
> >--
> >Darwood - MCP, MCSE
> >
> >
> >"George Ilko" <george.ilko@vitality-consulting.co.uk>
> wrote in message
> >news:0ad401c367dd$26f63990$a501280a@phx.gbl...
> >> Hi Darwood,
> >>
> >> Have you tried deleting the user account and creating a
> >> new one? Also, how is the shared drive formatted
> >> (FAT/NTFS?)
> >>
> >> George.
> >>
> >>
> >> >-----Original Message-----
> >> >Single user can't access any of the folders below the
> >> shared folder
> >> > when she logs onto XP Pro machine. So she can login OK
> >> and browse right
> >> >into the shared folder (UNC or mapped drive) however
> when
> >> she tries to open
> >> >a folder within the shared folder she gets "XXXX is not
> >> accessible. You
> >> >might not have permission to use this network resource.
> >> Contact the
> >> >Administrator of the server to find out if you have
> >> access permissions". She
> >> >can access the folders from another workstation no
> >> problem. Other users can
> >> >use her XP Pro machines to access all resources OK.
> >> Permissions on shared
> >> >folders and file permissions seem fine.
> >> >can ping server name (4 replies) and correct ip address
> >> is returned.
> >> >nslookup on her ip address returns correct machine
> name.
> >> >
> >> >Any suggestions please.
> >> >--
> >> >Darwood - MCP, MCSE
> >> >
> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >