Add User Wizard not adding e-mail address

SBS 2000, using To Do List to add a user (have done this
many times before). User account is created but e-mail
address is not -- at least not in the Admin Console or
Exchange admin "Users" panes (yes, I've refreshed
multiple times). This is upwards of 3 hours after
creating the account (normally there is some lag but on
the order of minutes). When I go to the Exchange admin
console and look at my available Exchange tasks for this
user, I have a "delete" and a "move" option but not
an "add" option for an e-mail address, so I take it
enough configuration has taken place that an e-mail
address, etc. are being detected on some level (but
aren't completing).

No oddball characters in the username, or anything like
that. Should be straightforward, like a dozen times
before, but it's not working.

I've deleted the account and tried to reinstantiate it
twice already, and it doesn't make a difference. The e-
mail information just never appears. Any ideas?

Merv
Tue Sep 09 15:59:18 CDT 2003

If I understand your question, the default for mailbox creation is that the
mailbox is not created until the user either accesses the mailbox or an mail
is sent to the user's email address. Try sending test email to the new
user.

--
Merv Porter [SBS MVP]
===================================

"Steve" <ssullivan-nospam@qedgroupllc.com> wrote in message
news:583f01c37701$2d830620$a501280a@phx.gbl...
> SBS 2000, using To Do List to add a user (have done this
> many times before). User account is created but e-mail
> address is not -- at least not in the Admin Console or
> Exchange admin "Users" panes (yes, I've refreshed
> multiple times). This is upwards of 3 hours after
> creating the account (normally there is some lag but on
> the order of minutes). When I go to the Exchange admin
> console and look at my available Exchange tasks for this
> user, I have a "delete" and a "move" option but not
> an "add" option for an e-mail address, so I take it
> enough configuration has taken place that an e-mail
> address, etc. are being detected on some level (but
> aren't completing).
>
> No oddball characters in the username, or anything like
> that. Should be straightforward, like a dozen times
> before, but it's not working.
>
> I've deleted the account and tried to reinstantiate it
> twice already, and it doesn't make a difference. The e-
> mail information just never appears. Any ideas?

Steve
Tue Sep 09 16:30:08 CDT 2003

BTW, this is the message I get when I do send a message
to the user (have cut out the name):

Your message did not reach some or all of the intended
recipients.

Subject: test
Sent: 9/9/2003 9:33 AM

The following recipient(s) could not be reached:

[redacted]@qedgroupllc.com on 9/9/2003 9:33 AM
The e-mail account does not exist at the
organization this message was sent to. Check the e-mail
address, or contact the recipient directly to find out
the correct address.


>-----Original Message-----
>If I understand your question, the default for mailbox
creation is that the
>mailbox is not created until the user either accesses
the mailbox or an mail
>is sent to the user's email address. Try sending test
email to the new
>user.
>
>--
>Merv Porter [SBS MVP]
>

Merv
Tue Sep 09 17:56:34 CDT 2003

Maybe related...

What SP are you at with SBS and Exchange 2000?
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=O67YaClgBHA.1176%40tkmsftngp07&rnum=2&prev=/groups%3Fhl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26q%3Dexchange%2Bmailbox%2Bnot%2Bcreated%26spell%3D1

Recipient Update Service screwed up?
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=eUFp4ST0CHA.1636%40TK2MSFTNGP10&rnum=24&prev=/groups%3Fq%3Dexchange%2Bmailbox%2Bnot%2Bcreated%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26start%3D20%26sa%3DN

KBs on working with and rebuilding Recipient Update Service
http://support.microsoft.com/search/default.aspx?Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=ALL&Titles=false&numDays=&maxResults=25&withinResults=&Queryl=rebuild+recipient+update+service&Query=rebuild+recipient+update+service&QuerySource=gsfxSearch_Query&srchExtraQry=

--
Merv Porter [SBS MVP]
===================================
"Steve" <ssullivan-nospam@qedgroupllc.com> wrote in message
news:5a9001c37719$8af73390$a501280a@phx.gbl...
> BTW, this is the message I get when I do send a message
> to the user (have cut out the name):
>
> Your message did not reach some or all of the intended
> recipients.
>
> Subject: test
> Sent: 9/9/2003 9:33 AM
>
> The following recipient(s) could not be reached:
>
> [redacted]@qedgroupllc.com on 9/9/2003 9:33 AM
> The e-mail account does not exist at the
> organization this message was sent to. Check the e-mail
> address, or contact the recipient directly to find out
> the correct address.
>
>
> >-----Original Message-----
> >If I understand your question, the default for mailbox
> creation is that the
> >mailbox is not created until the user either accesses
> the mailbox or an mail
> >is sent to the user's email address. Try sending test
> email to the new
> >user.
> >
> >--
> >Merv Porter [SBS MVP]
> >

Steve
Wed Sep 10 07:58:34 CDT 2003

Thanks, will check these out straightaway.
STS
>-----Original Message-----
>Maybe related...
>
>What SP are you at with SBS and Exchange 2000?
>http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-
8&threadm=O67YaClgBHA.1176%
40tkmsftngp07&rnum=2&prev=/groups%3Fhl%3Den%26lr%3D%26ie%
3DUTF-8%26oe%3DUTF-8%26q%3Dexchange%2Bmailbox%2Bnot%
2Bcreated%26spell%3D1
>
>Recipient Update Service screwed up?
>http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-
8&threadm=eUFp4ST0CHA.1636%
40TK2MSFTNGP10&rnum=24&prev=/groups%3Fq%3Dexchange%
2Bmailbox%2Bnot%2Bcreated%26hl%3Den%26lr%3D%26ie%3DUTF-8%
26oe%3DUTF-8%26start%3D20%26sa%3DN
>
>KBs on working with and rebuilding Recipient Update
Service
>http://support.microsoft.com/search/default.aspx?
Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%
3DON&Product=&KeywordType=ALL&Titles=false&numDays=&maxResu
lts=25&withinResults=&Queryl=rebuild+recipient+update+servi
ce&Query=rebuild+recipient+update+service&QuerySource=gsfxS
earch_Query&srchExtraQry=
>
>--
>Merv Porter [SBS MVP]
>===================================
>"Steve" <ssullivan-nospam@qedgroupllc.com> wrote in
message
>news:5a9001c37719$8af73390$a501280a@phx.gbl...
>> BTW, this is the message I get when I do send a message
>> to the user (have cut out the name):
>>
>> Your message did not reach some or all of the intended
>> recipients.
>>
>> Subject: test
>> Sent: 9/9/2003 9:33 AM
>>
>> The following recipient(s) could not be reached:
>>
>> [redacted]@qedgroupllc.com on 9/9/2003 9:33 AM
>> The e-mail account does not exist at the
>> organization this message was sent to. Check the e-mail
>> address, or contact the recipient directly to find out
>> the correct address.
>>
>>
>> >-----Original Message-----
>> >If I understand your question, the default for mailbox
>> creation is that the
>> >mailbox is not created until the user either accesses
>> the mailbox or an mail
>> >is sent to the user's email address. Try sending test
>> email to the new
>> >user.
>> >
>> >--
>> >Merv Porter [SBS MVP]
>> >
>
>
>.
>