UNSOLVABLE services.msc ERROR : does not correspond to a present device.

When viewing properties of a service the following error occurs :

Configuration Manager: The specified device instance handle does not
correspond to a present device.

The services in question are :

Seagate Page Server and
Seagate Web Component Server

These are part of the Seagate Crystal Reports 8.0 installation.
The Seagate Web Services run on IIS which is also installed.

The services "Path to executable" are the folowing :

C:\Program Files\Seagate Software\WCS\pageserver.exe -service -cache
C:\Program Files\Seagate Software\WCS\WebCompServer.exe -service

and they are in fact correct.
Where is the problem ?
How can I trouble shoot this problem ?

Marina
Mon Nov 03 20:01:46 CST 2003

Are you running this on the server?
Have you contacted the Seagate website? I think Crystal Reports is at
version 9.

Marina

"GMG" <guil@debtorsoftware.com.au> schreef in bericht
news:ePJUfLnoDHA.1084@tk2msftngp13.phx.gbl...
> When viewing properties of a service the following error occurs :
>
> Configuration Manager: The specified device instance handle does not
> correspond to a present device.
>
> The services in question are :
>
> Seagate Page Server and
> Seagate Web Component Server
>
> These are part of the Seagate Crystal Reports 8.0 installation.
> The Seagate Web Services run on IIS which is also installed.
>
> The services "Path to executable" are the folowing :
>
> C:\Program Files\Seagate Software\WCS\pageserver.exe -service -cache
> C:\Program Files\Seagate Software\WCS\WebCompServer.exe -service
>
> and they are in fact correct.
> Where is the problem ?
> How can I trouble shoot this problem ?
>
>

GMG
Tue Nov 04 01:16:00 CST 2003

Yes,

I am running it on the same server. I am aware the latest version of
Seagate Crystal Reports is in fact 9, but this is not the question I am
concerned with. I need to make it work with version 8.

"Marina Roos" <marina@roos.nodontwantspam.nl.com> wrote in message
news:eMDpb.147890$506.141874@typhoon.bart.nl...
> Are you running this on the server?
> Have you contacted the Seagate website? I think Crystal Reports is at
> version 9.
>
> Marina
>
> "GMG" <guil@debtorsoftware.com.au> schreef in bericht
> news:ePJUfLnoDHA.1084@tk2msftngp13.phx.gbl...
> > When viewing properties of a service the following error occurs :
> >
> > Configuration Manager: The specified device instance handle does not
> > correspond to a present device.
> >
> > The services in question are :
> >
> > Seagate Page Server and
> > Seagate Web Component Server
> >
> > These are part of the Seagate Crystal Reports 8.0 installation.
> > The Seagate Web Services run on IIS which is also installed.
> >
> > The services "Path to executable" are the folowing :
> >
> > C:\Program Files\Seagate Software\WCS\pageserver.exe -service -cache
> > C:\Program Files\Seagate Software\WCS\WebCompServer.exe -service
> >
> > and they are in fact correct.
> > Where is the problem ?
> > How can I trouble shoot this problem ?
> >
> >
>
>

Marina
Tue Nov 04 01:43:22 CST 2003

That's why I suggested you should have a look at their website. There might
be a problem.

Marina

"GMG" <guil@debtorsoftware.com.au> schreef in bericht
news:erZ9$NqoDHA.392@TK2MSFTNGP11.phx.gbl...
> Yes,
>
> I am running it on the same server. I am aware the latest version of
> Seagate Crystal Reports is in fact 9, but this is not the question I am
> concerned with. I need to make it work with version 8.
>
> "Marina Roos" <marina@roos.nodontwantspam.nl.com> wrote in message
> news:eMDpb.147890$506.141874@typhoon.bart.nl...
> > Are you running this on the server?
> > Have you contacted the Seagate website? I think Crystal Reports is at
> > version 9.
> >
> > Marina
> >
> > "GMG" <guil@debtorsoftware.com.au> schreef in bericht
> > news:ePJUfLnoDHA.1084@tk2msftngp13.phx.gbl...
> > > When viewing properties of a service the following error occurs :
> > >
> > > Configuration Manager: The specified device instance handle does
not
> > > correspond to a present device.
> > >
> > > The services in question are :
> > >
> > > Seagate Page Server and
> > > Seagate Web Component Server
> > >
> > > These are part of the Seagate Crystal Reports 8.0 installation.
> > > The Seagate Web Services run on IIS which is also installed.
> > >
> > > The services "Path to executable" are the folowing :
> > >
> > > C:\Program Files\Seagate Software\WCS\pageserver.exe -service -cache
> > > C:\Program Files\Seagate Software\WCS\WebCompServer.exe -service
> > >
> > > and they are in fact correct.
> > > Where is the problem ?
> > > How can I trouble shoot this problem ?
> > >
> > >
> >
> >
>
>

GMG
Tue Nov 04 20:17:51 CST 2003

Thank you for the suggestion, but I have already searched their website and
can not find anything relating to this particular problem


"Marina Roos" <marina@roos.nodontwantspam.nl.com> wrote in message
news:uMIpb.147948$506.141926@typhoon.bart.nl...
> That's why I suggested you should have a look at their website. There
might
> be a problem.
>
> Marina
>
> "GMG" <guil@debtorsoftware.com.au> schreef in bericht
> news:erZ9$NqoDHA.392@TK2MSFTNGP11.phx.gbl...
> > Yes,
> >
> > I am running it on the same server. I am aware the latest version of
> > Seagate Crystal Reports is in fact 9, but this is not the question I am
> > concerned with. I need to make it work with version 8.
> >
> > "Marina Roos" <marina@roos.nodontwantspam.nl.com> wrote in message
> > news:eMDpb.147890$506.141874@typhoon.bart.nl...
> > > Are you running this on the server?
> > > Have you contacted the Seagate website? I think Crystal Reports is at
> > > version 9.
> > >
> > > Marina
> > >
> > > "GMG" <guil@debtorsoftware.com.au> schreef in bericht
> > > news:ePJUfLnoDHA.1084@tk2msftngp13.phx.gbl...
> > > > When viewing properties of a service the following error occurs :
> > > >
> > > > Configuration Manager: The specified device instance handle does
> not
> > > > correspond to a present device.
> > > >
> > > > The services in question are :
> > > >
> > > > Seagate Page Server and
> > > > Seagate Web Component Server
> > > >
> > > > These are part of the Seagate Crystal Reports 8.0 installation.
> > > > The Seagate Web Services run on IIS which is also installed.
> > > >
> > > > The services "Path to executable" are the folowing :
> > > >
> > > > C:\Program Files\Seagate Software\WCS\pageserver.exe -service -cache
> > > > C:\Program Files\Seagate Software\WCS\WebCompServer.exe -service
> > > >
> > > > and they are in fact correct.
> > > > Where is the problem ?
> > > > How can I trouble shoot this problem ?
> > > >
> > > >
> > >
> > >
> >
> >
>
>