Hello:

Maybe slightly off topic, but I searched this ng and found you all to be
really helpful.. If you know of a better place to post this, please let me
know.

With SBS 2000, fully patched, and Trend AV CMS installed we have the
following problem:

OWA is not accessable from off site on the SBS server (server01)... page not
found

The web site, hosted on server02, a NT40 system is no longer available
either. This server has been available for 5 years, through SBS 4.5 and
Trend for SBS 4.5, but now it is not. Strangly, the web browser from off
site just times out and stays on the current page, no messages or errors of
any kind.

We downloaded the CMS 2.0 for SMB from the trend web site, and of course
have no instructions or manuals, so any assistance is helpful, including
what folders to exclude from scanning in both the exchange and server
portions of the suite.

Thanks for your help.

Anna

Re: Trend AV and OWA? by Peter

Peter
Thu Apr 15 23:26:10 CDT 2004

Your message is very confusing,

Your SBS2k environment uses OWA - which is located on a SBS4.5 box?

OfficeScan when installed on IIS adds a MIME type "application/octet-stream"
extension called ".*" (located on the HTTP headers tab in the properties on
your web site). This affects OWA functionality.

Trend CSM is best installed in its own virtual site - not a virtual folder
of the default web site.

Instructions for Installing Trend Micro CSM on SBS
----------------------------------------------------------
1. Decide whether you want to use the Adminstrator account for CSM, or
another account. If you don't want to use the Administrator account, create
an account. (I use the Administrator account.)

2. Run setup - install on IIS is generally the only selection available.
3. Enter the FQDN server.domain.local OR the IP of the SBS. I prefer the IP,
it seems to work better.
4. Install into IIS Virtual Web Site (NOT the default web site).
5. Use port 8085 for communication.
6. Deselect SSL.
7. Use Administrator account - If ISA enter proxy info, if no ISA enter
nothing in proxy.
8. If you don't have the activation code - register now, the email with the
code comes real quick. (note that you can go this far prior to the actual
install if you like, and get the activation code so you don't have to do
this while installing).
9. Accept the server/client port.
10. Accept the client installation for the SBS (installs the Officescan
client on the server)
11. The install proceeds, then open the admin console.

- This completes Officescan installation, now on to Scanmail.

12. Go to the Scanmail link on the left, and install Scanmail to the IP of
your SBS. Scanmail and eManager are installed.

- This completes the installation of CSM SMB. Now you need to make some
settings.

1. In the CSM console, click on the Clients view so you can see the
Officescan 'domain'. Your SBS will be listed there.
2. Create a new Officescan 'domain', and move your SBS computer to the new
domain. The original domain will be used for workstations.
3. Click on your SBS computer icon, and set the client priveliges to your
liking.
4. Click on Scan options | Real time Scan settings, and find the Exclusions
link.
5. Put pagefile.sys in the lower 'file' exclusion list.
6. Put c:Program filesexchsrvr, trend,
trend micro in the directory exclusion area. Note that if you have moved
your exchange data and or logs somewhere, be sure to exclude them. Note also
you can be more granular with your exclusions if you want - you don't have
to exclude the entire directory. Another note - there is a tick box for
excluding Trend product directories, but I do it manually anyway. Yet
another note - On all screens make sure you APPLY the settings by scrolling
down to the bottom and clicking the button.

What you've done with the two Officescan 'domains', is enabled different
settings for the server versus the clients. Now when you add client
machines, you can set the options on that domain (rather than each
workstation) so they apply to all workstations, but not the server. Sometime
this is useful.

7. Click on Updates, Server updates, Automatic Update, check the options and
set the frequency to hourly.

8. Click on Manual Update, select the options you want, and update now to
get the lates files and make sure connectiviy is there.

9. Log off Officescan console.

Scanmail

1. Use the non HTML console from start | all programs.
2. Log on, click on Scheduled Update.
3. Enable scheduled update, and set it to hourly, select pattern file and
engine.
4. If you use ISA, click on the Proxy Settings button and enter the proxy
info.
5. Click on Update Now, select the options, set proxy info if you use ISA,
and click on Update now.

Those are the basics to get protection. You can learn the fine tuning and
option stuff (including eManager) as you go.

Good luck!

Peter Scott


"Anna Clark" <anna.clark(remove this)@verizon.net> wrote in message
news:uvhazrVIEHA.348@tk2msftngp13.phx.gbl...
> Hello:
>
> Maybe slightly off topic, but I searched this ng and found you all to be
> really helpful.. If you know of a better place to post this, please let
me
> know.
>
> With SBS 2000, fully patched, and Trend AV CMS installed we have the
> following problem:
>
> OWA is not accessable from off site on the SBS server (server01)... page
not
> found
>
> The web site, hosted on server02, a NT40 system is no longer available
> either. This server has been available for 5 years, through SBS 4.5 and
> Trend for SBS 4.5, but now it is not. Strangly, the web browser from off
> site just times out and stays on the current page, no messages or errors
of
> any kind.
>
> We downloaded the CMS 2.0 for SMB from the trend web site, and of course
> have no instructions or manuals, so any assistance is helpful, including
> what folders to exclude from scanning in both the exchange and server
> portions of the suite.
>
> Thanks for your help.
>
> Anna
>
>



Re: Trend AV and OWA? by Anna

Anna
Sun Apr 18 13:14:19 CDT 2004

Hi Peter:

Thanks for the response... I will look at all of your suggestions.

BTW, OWA is on server01, the SBS 2000 server

The web site is on server02, a NT40 server.

Anna Clark


"Peter Scott" <me@privacy.net.au> wrote in message
news:en2h0r2IEHA.2664@tk2msftngp13.phx.gbl...
> Your message is very confusing,
>
> Your SBS2k environment uses OWA - which is located on a SBS4.5 box?
>
> OfficeScan when installed on IIS adds a MIME type
"application/octet-stream"
> extension called ".*" (located on the HTTP headers tab in the properties
on
> your web site). This affects OWA functionality.
>
> Trend CSM is best installed in its own virtual site - not a virtual folder
> of the default web site.
>
> Instructions for Installing Trend Micro CSM on SBS
> ----------------------------------------------------------
> 1. Decide whether you want to use the Adminstrator account for CSM, or
> another account. If you don't want to use the Administrator account,
create
> an account. (I use the Administrator account.)
>
> 2. Run setup - install on IIS is generally the only selection available.
> 3. Enter the FQDN server.domain.local OR the IP of the SBS. I prefer the
IP,
> it seems to work better.
> 4. Install into IIS Virtual Web Site (NOT the default web site).
> 5. Use port 8085 for communication.
> 6. Deselect SSL.
> 7. Use Administrator account - If ISA enter proxy info, if no ISA enter
> nothing in proxy.
> 8. If you don't have the activation code - register now, the email with
the
> code comes real quick. (note that you can go this far prior to the actual
> install if you like, and get the activation code so you don't have to do
> this while installing).
> 9. Accept the server/client port.
> 10. Accept the client installation for the SBS (installs the Officescan
> client on the server)
> 11. The install proceeds, then open the admin console.
>
> - This completes Officescan installation, now on to Scanmail.
>
> 12. Go to the Scanmail link on the left, and install Scanmail to the IP of
> your SBS. Scanmail and eManager are installed.
>
> - This completes the installation of CSM SMB. Now you need to make some
> settings.
>
> 1. In the CSM console, click on the Clients view so you can see the
> Officescan 'domain'. Your SBS will be listed there.
> 2. Create a new Officescan 'domain', and move your SBS computer to the new
> domain. The original domain will be used for workstations.
> 3. Click on your SBS computer icon, and set the client priveliges to your
> liking.
> 4. Click on Scan options | Real time Scan settings, and find the
Exclusions
> link.
> 5. Put pagefile.sys in the lower 'file' exclusion list.
> 6. Put c:Program filesexchsrvr, trend,
> trend micro in the directory exclusion area. Note that if you have moved
> your exchange data and or logs somewhere, be sure to exclude them. Note
also
> you can be more granular with your exclusions if you want - you don't have
> to exclude the entire directory. Another note - there is a tick box for
> excluding Trend product directories, but I do it manually anyway. Yet
> another note - On all screens make sure you APPLY the settings by
scrolling
> down to the bottom and clicking the button.
>
> What you've done with the two Officescan 'domains', is enabled different
> settings for the server versus the clients. Now when you add client
> machines, you can set the options on that domain (rather than each
> workstation) so they apply to all workstations, but not the server.
Sometime
> this is useful.
>
> 7. Click on Updates, Server updates, Automatic Update, check the options
and
> set the frequency to hourly.
>
> 8. Click on Manual Update, select the options you want, and update now to
> get the lates files and make sure connectiviy is there.
>
> 9. Log off Officescan console.
>
> Scanmail
>
> 1. Use the non HTML console from start | all programs.
> 2. Log on, click on Scheduled Update.
> 3. Enable scheduled update, and set it to hourly, select pattern file and
> engine.
> 4. If you use ISA, click on the Proxy Settings button and enter the proxy
> info.
> 5. Click on Update Now, select the options, set proxy info if you use ISA,
> and click on Update now.
>
> Those are the basics to get protection. You can learn the fine tuning and
> option stuff (including eManager) as you go.
>
> Good luck!
>
> Peter Scott
>
>
> "Anna Clark" <anna.clark(remove this)@verizon.net> wrote in message
> news:uvhazrVIEHA.348@tk2msftngp13.phx.gbl...
> > Hello:
> >
> > Maybe slightly off topic, but I searched this ng and found you all to be
> > really helpful.. If you know of a better place to post this, please let
> me
> > know.
> >
> > With SBS 2000, fully patched, and Trend AV CMS installed we have the
> > following problem:
> >
> > OWA is not accessable from off site on the SBS server (server01)... page
> not
> > found
> >
> > The web site, hosted on server02, a NT40 system is no longer available
> > either. This server has been available for 5 years, through SBS 4.5 and
> > Trend for SBS 4.5, but now it is not. Strangly, the web browser from
off
> > site just times out and stays on the current page, no messages or errors
> of
> > any kind.
> >
> > We downloaded the CMS 2.0 for SMB from the trend web site, and of course
> > have no instructions or manuals, so any assistance is helpful, including
> > what folders to exclude from scanning in both the exchange and server
> > portions of the suite.
> >
> > Thanks for your help.
> >
> > Anna
> >
> >
>
>