Strange OWA Problem

OK OWA used to work fine. Trying to use it now after long
dormant period (i.e. have installed loads of service packs
since it was last used so cant narrow probelm down to a
service pack install).

Anyone who is a member of the administrators group can use
it fine, either remotely or while on the network.
However, for anyone not in this group it will not work at
all, it just keeps prompting for the password 3 times and
freezes (all the menu icons are displayed properly but no
inbox displayed) I have made sure that its just Anon and
Basic authentication enabled in IIS. The weird thing is
that if I add an affected user into the administrators
group it works fine - indicationg that perhaps it's a
permission problem, but even wierder still, when I then
take them out of admin group, it still works fine!

Anyone got any ideas?

anonymous
Thu Oct 23 11:53:16 CDT 2003

Ah, once the active directory has refreshed it no longer
lets the user access OWA after I have taken them out of
administrators group.

Which folders do I need to check for relevant
permissions? Is it just the ones in C:\program
files\exchsrvr?

Joe
Thu Oct 23 14:09:32 CDT 2003

Anyone who needs to use OWA should be granted the "Log on locally" right on
the server. This is referenced in MSKB article 175892. It still works for
Exchange 2000/Windows 2000 as I had to do this just last night on my server.

Thanks,
Joe Moore
Center for Computer Resources

"Jamie" <anonymous@discussions.microsoft.com> wrote in message
news:0be701c39982$cadd12f0$a601280a@phx.gbl...
> OK OWA used to work fine. Trying to use it now after long
> dormant period (i.e. have installed loads of service packs
> since it was last used so cant narrow probelm down to a
> service pack install).
>
> Anyone who is a member of the administrators group can use
> it fine, either remotely or while on the network.
> However, for anyone not in this group it will not work at
> all, it just keeps prompting for the password 3 times and
> freezes (all the menu icons are displayed properly but no
> inbox displayed) I have made sure that its just Anon and
> Basic authentication enabled in IIS. The weird thing is
> that if I add an affected user into the administrators
> group it works fine - indicationg that perhaps it's a
> permission problem, but even wierder still, when I then
> take them out of admin group, it still works fine!
>
> Anyone got any ideas?

Jamie
Fri Oct 24 03:59:10 CDT 2003


Cheers Joe, that worked a treat. Basically 'Log On
Locally' had not been enabled for all users. All other
settings were correct. Dont know quite why this happened -
it used to work fine for everyone. Probably accidently
changed it at some time in the past!