Some emails not reaching new user; other user cannot open one email

Hello,

Two odd things that are troubling me, that I don't know how to troubleshoot:

Small Business Server 2000, Exchange Service Pack 3

1) I set up a new user, User1. More than one person says that they sent
User1 an email but the user did not get it. Most mail does through. I
tracked a message that did not get through by its message ID, in the daily
log in the company.log directory. The log recorded that it got delivered,
but it never appeared in User1's mailbox.

I then set up another new account, User2, and I specify in Delivery Options
of User1 to forward all mail to User2.

A few days later, User2 is not receiving some emails. However, emails that
were sent to User1 but never received, finally get delivered to User2 (and
possibly User1 as well), a week later.

2) I noticed that I cannot open a specific email in my mailbox. It's over a
year old. I click on it and nothing happens. I try to open it via OWA,
and I get an HTTP 403 (Forbidden) You are not authorized to view this page.
I do have administrator rights.

There's nothing too unusual in the log files. Lots of Symantec Mail
Security stopping Novarg/MyDoom. Occasionally we get Warnings (not Errors)
that two objects in the directory have the same proxy.

This is scaring me, does anyone know what's up?

Many thanks,

Matthew

Dave
Tue Feb 10 11:08:32 CST 2004

For #1, what version of Outlook are you using? Are you sure this is not a
view, filter, rule, or similar issue (or junk mail filtering?). In Outlook
2003, the junk mail filter works on internal mail (a bug IMO), and I've had
it filter legitimate internal messages.

For #2, two things come to mind. I had a fair number of messages in
different folders that I received while on SBS 4.5. When I upgraded to SBS
2000, I could no longer view some of these messages. Apparently they had
been corrupted somehow in the Exchange upgrade. Sometimes moving them to a
different folder would make them readable again, or you could try forwarding
to yourself, or deleting and seeing if it can be read in Deleted Items. The
second thing is that your OWA issue could be urlscan - if you're interested,
check the urlscan log or search technet for issues related to urlscan and
Exchange server. There's a KB article about changes that should be made to
urlscan.ini in an Exchange environment.


"Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> Hello,
>
> Two odd things that are troubling me, that I don't know how to
troubleshoot:
>
> Small Business Server 2000, Exchange Service Pack 3
>
> 1) I set up a new user, User1. More than one person says that they sent
> User1 an email but the user did not get it. Most mail does through. I
> tracked a message that did not get through by its message ID, in the daily
> log in the company.log directory. The log recorded that it got delivered,
> but it never appeared in User1's mailbox.
>
> I then set up another new account, User2, and I specify in Delivery
Options
> of User1 to forward all mail to User2.
>
> A few days later, User2 is not receiving some emails. However, emails
that
> were sent to User1 but never received, finally get delivered to User2 (and
> possibly User1 as well), a week later.
>
> 2) I noticed that I cannot open a specific email in my mailbox. It's over
a
> year old. I click on it and nothing happens. I try to open it via OWA,
> and I get an HTTP 403 (Forbidden) You are not authorized to view this
page.
> I do have administrator rights.
>
> There's nothing too unusual in the log files. Lots of Symantec Mail
> Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
Errors)
> that two objects in the directory have the same proxy.
>
> This is scaring me, does anyone know what's up?
>
> Many thanks,
>
> Matthew
>
>

Chris
Tue Feb 10 11:24:35 CST 2004

Matthew--

When the message failed to arrive in User1's mailbox, did you check your
Mail Queues to see if the message was there? Also, are there any delivery
restrictions set on User1's mailbox?

As far as not being able to veiw that one e-mail, have you tried moving the
email to another folder and then see if you can open it up? Also, what does
the preview pane show for that message?

--Chris

============================================================================
====
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any includeded script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm.
Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.
============================================================================
====


"Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> Hello,
>
> Two odd things that are troubling me, that I don't know how to
troubleshoot:
>
> Small Business Server 2000, Exchange Service Pack 3
>
> 1) I set up a new user, User1. More than one person says that they sent
> User1 an email but the user did not get it. Most mail does through. I
> tracked a message that did not get through by its message ID, in the daily
> log in the company.log directory. The log recorded that it got delivered,
> but it never appeared in User1's mailbox.
>
> I then set up another new account, User2, and I specify in Delivery
Options
> of User1 to forward all mail to User2.
>
> A few days later, User2 is not receiving some emails. However, emails
that
> were sent to User1 but never received, finally get delivered to User2 (and
> possibly User1 as well), a week later.
>
> 2) I noticed that I cannot open a specific email in my mailbox. It's over
a
> year old. I click on it and nothing happens. I try to open it via OWA,
> and I get an HTTP 403 (Forbidden) You are not authorized to view this
page.
> I do have administrator rights.
>
> There's nothing too unusual in the log files. Lots of Symantec Mail
> Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
Errors)
> that two objects in the directory have the same proxy.
>
> This is scaring me, does anyone know what's up?
>
> Many thanks,
>
> Matthew
>
>

Matthew
Tue Feb 10 11:31:02 CST 2004

For #1: One mystery cleared up, one remains. I was looking for any rule
that might be set up, and I noticed that User2 was logged in as User1. No
wonder she wasn't getting emails addressed to User2!

The remaining mystery for #1 is: why were some emails delayed for a week?

For #2: We started fresh on SBS2K, and although some .pst's were imported
from a separte NT/Exchange 4 system, the email in question was not. But
"corrupted" seems an apt description. I tried moving it to a new folder. I
cannot forward or reply - when I try it just blinks at me. I've not heard
of urlscan, I'll look into it.

Many thanks,

Matthew


"Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in message
news:ecfdEi$7DHA.3052@TK2MSFTNGP09.phx.gbl...
> For #1, what version of Outlook are you using? Are you sure this is not a
> view, filter, rule, or similar issue (or junk mail filtering?). In
Outlook
> 2003, the junk mail filter works on internal mail (a bug IMO), and I've
had
> it filter legitimate internal messages.
>
> For #2, two things come to mind. I had a fair number of messages in
> different folders that I received while on SBS 4.5. When I upgraded to
SBS
> 2000, I could no longer view some of these messages. Apparently they had
> been corrupted somehow in the Exchange upgrade. Sometimes moving them to
a
> different folder would make them readable again, or you could try
forwarding
> to yourself, or deleting and seeing if it can be read in Deleted Items.
The
> second thing is that your OWA issue could be urlscan - if you're
interested,
> check the urlscan log or search technet for issues related to urlscan and
> Exchange server. There's a KB article about changes that should be made
to
> urlscan.ini in an Exchange environment.
>
>
> "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> > Hello,
> >
> > Two odd things that are troubling me, that I don't know how to
> troubleshoot:
> >
> > Small Business Server 2000, Exchange Service Pack 3
> >
> > 1) I set up a new user, User1. More than one person says that they sent
> > User1 an email but the user did not get it. Most mail does through. I
> > tracked a message that did not get through by its message ID, in the
daily
> > log in the company.log directory. The log recorded that it got
delivered,
> > but it never appeared in User1's mailbox.
> >
> > I then set up another new account, User2, and I specify in Delivery
> Options
> > of User1 to forward all mail to User2.
> >
> > A few days later, User2 is not receiving some emails. However, emails
> that
> > were sent to User1 but never received, finally get delivered to User2
(and
> > possibly User1 as well), a week later.
> >
> > 2) I noticed that I cannot open a specific email in my mailbox. It's
over
> a
> > year old. I click on it and nothing happens. I try to open it via
OWA,
> > and I get an HTTP 403 (Forbidden) You are not authorized to view this
> page.
> > I do have administrator rights.
> >
> > There's nothing too unusual in the log files. Lots of Symantec Mail
> > Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
> Errors)
> > that two objects in the directory have the same proxy.
> >
> > This is scaring me, does anyone know what's up?
> >
> > Many thanks,
> >
> > Matthew
> >
> >
>
>

Dave
Tue Feb 10 11:45:52 CST 2004

URLSCAN would have been installed as part of the IIS Lockdown tool. It
blocks url's with certain characteristics, and sometimes you can have a
character in an e-mail subject line (such as a ?) that may cause urlscan to
block access to the message. If you have not installed IIS Lockdown, that's
probably not the problem (but you should look into running IIS Lockdown
too). I've been able to delete these corrupted messages by selecting them
and using shift+delete, but they're unrecoverable at that point, which may
not be the result you're seeking.

If you think urlscan may be the issue, see
http://support.microsoft.com/default.aspx?scid=kb;en-us;309508


"Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
news:OHgqwu$7DHA.1632@TK2MSFTNGP12.phx.gbl...
> For #1: One mystery cleared up, one remains. I was looking for any rule
> that might be set up, and I noticed that User2 was logged in as User1. No
> wonder she wasn't getting emails addressed to User2!
>
> The remaining mystery for #1 is: why were some emails delayed for a week?
>
> For #2: We started fresh on SBS2K, and although some .pst's were imported
> from a separte NT/Exchange 4 system, the email in question was not. But
> "corrupted" seems an apt description. I tried moving it to a new folder.
I
> cannot forward or reply - when I try it just blinks at me. I've not heard
> of urlscan, I'll look into it.
>
> Many thanks,
>
> Matthew
>
>
> "Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in
message
> news:ecfdEi$7DHA.3052@TK2MSFTNGP09.phx.gbl...
> > For #1, what version of Outlook are you using? Are you sure this is not
a
> > view, filter, rule, or similar issue (or junk mail filtering?). In
> Outlook
> > 2003, the junk mail filter works on internal mail (a bug IMO), and I've
> had
> > it filter legitimate internal messages.
> >
> > For #2, two things come to mind. I had a fair number of messages in
> > different folders that I received while on SBS 4.5. When I upgraded to
> SBS
> > 2000, I could no longer view some of these messages. Apparently they
had
> > been corrupted somehow in the Exchange upgrade. Sometimes moving them
to
> a
> > different folder would make them readable again, or you could try
> forwarding
> > to yourself, or deleting and seeing if it can be read in Deleted Items.
> The
> > second thing is that your OWA issue could be urlscan - if you're
> interested,
> > check the urlscan log or search technet for issues related to urlscan
and
> > Exchange server. There's a KB article about changes that should be made
> to
> > urlscan.ini in an Exchange environment.
> >
> >
> > "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> > news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> > > Hello,
> > >
> > > Two odd things that are troubling me, that I don't know how to
> > troubleshoot:
> > >
> > > Small Business Server 2000, Exchange Service Pack 3
> > >
> > > 1) I set up a new user, User1. More than one person says that they
sent
> > > User1 an email but the user did not get it. Most mail does through.
I
> > > tracked a message that did not get through by its message ID, in the
> daily
> > > log in the company.log directory. The log recorded that it got
> delivered,
> > > but it never appeared in User1's mailbox.
> > >
> > > I then set up another new account, User2, and I specify in Delivery
> > Options
> > > of User1 to forward all mail to User2.
> > >
> > > A few days later, User2 is not receiving some emails. However, emails
> > that
> > > were sent to User1 but never received, finally get delivered to User2
> (and
> > > possibly User1 as well), a week later.
> > >
> > > 2) I noticed that I cannot open a specific email in my mailbox. It's
> over
> > a
> > > year old. I click on it and nothing happens. I try to open it via
> OWA,
> > > and I get an HTTP 403 (Forbidden) You are not authorized to view this
> > page.
> > > I do have administrator rights.
> > >
> > > There's nothing too unusual in the log files. Lots of Symantec Mail
> > > Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
> > Errors)
> > > that two objects in the directory have the same proxy.
> > >
> > > This is scaring me, does anyone know what's up?
> > >
> > > Many thanks,
> > >
> > > Matthew
> > >
> > >
> >
> >
>
>

Matthew
Tue Feb 10 15:59:12 CST 2004

I'm so glad you asked if I checked the Mail Queues because I haven't been
able to find them!

Now I think I've found them - I go to the Message Tracking Center, I enter
in the Sender and the Recipient and voila. But that mystery had been
clarified, the user was not logging onto the network as herself, and didn't
realize that she was supposed to.

As far as the unreadable email - I can't open it no matter which folder it's
in. When I try the auto preview, I get the following message in the preview
pane:

"This item contains active content that cannot be displayed in the preview
pane. Open the item to read its contents."

I was more worried when it seemed that messages were not being delivered.
I'm less worried now that it seems that they get delivered, but a week
later. That delay still worries me.

I don't think the very occasional unopenable email should concern me though,
right?





"Chris Ahlers [MSFT]" <chrisahl@online.microsoft.com> wrote in message
news:O7YZIr$7DHA.1632@TK2MSFTNGP12.phx.gbl...
> Matthew--
>
> When the message failed to arrive in User1's mailbox, did you check your
> Mail Queues to see if the message was there? Also, are there any delivery
> restrictions set on User1's mailbox?
>
> As far as not being able to veiw that one e-mail, have you tried moving
the
> email to another folder and then see if you can open it up? Also, what
does
> the preview pane show for that message?
>
> --Chris
>
>
============================================================================
> ====
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> Use of any includeded script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm.
> Please do not send e-mail directly to this alias. This alias is for
> newsgroup purposes only.
>
============================================================================
> ====
>
>
> "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> > Hello,
> >
> > Two odd things that are troubling me, that I don't know how to
> troubleshoot:
> >
> > Small Business Server 2000, Exchange Service Pack 3
> >
> > 1) I set up a new user, User1. More than one person says that they sent
> > User1 an email but the user did not get it. Most mail does through. I
> > tracked a message that did not get through by its message ID, in the
daily
> > log in the company.log directory. The log recorded that it got
delivered,
> > but it never appeared in User1's mailbox.
> >
> > I then set up another new account, User2, and I specify in Delivery
> Options
> > of User1 to forward all mail to User2.
> >
> > A few days later, User2 is not receiving some emails. However, emails
> that
> > were sent to User1 but never received, finally get delivered to User2
(and
> > possibly User1 as well), a week later.
> >
> > 2) I noticed that I cannot open a specific email in my mailbox. It's
over
> a
> > year old. I click on it and nothing happens. I try to open it via
OWA,
> > and I get an HTTP 403 (Forbidden) You are not authorized to view this
> page.
> > I do have administrator rights.
> >
> > There's nothing too unusual in the log files. Lots of Symantec Mail
> > Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
> Errors)
> > that two objects in the directory have the same proxy.
> >
> > This is scaring me, does anyone know what's up?
> >
> > Many thanks,
> >
> > Matthew
> >
> >
>
>

Rob
Tue Feb 10 17:50:05 CST 2004

When I've had a really dodgy email that could not be opened in a users
mailbox, I've it's size and found it to be horrendously massive. Frequently
it started with a big attachment that the A/V didn't like. Problem often
compounded by failures to syschronise with offline or cached folders.

Only way I could get at it was to disable the A/V software on the
workstation, kill Outlook's Preview Pane, and rather than try and open what
was a complete mess, just delete it. As I could work out the sender, it was
just a case of then emailing them back and saying your message of whatever
date / time has been deleted as it was corrupted. If important please
resend).

"Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
news:%23YL3kEC8DHA.2524@TK2MSFTNGP11.phx.gbl...
> I'm so glad you asked if I checked the Mail Queues because I haven't been
> able to find them!
>
> Now I think I've found them - I go to the Message Tracking Center, I enter
> in the Sender and the Recipient and voila. But that mystery had been
> clarified, the user was not logging onto the network as herself, and
didn't
> realize that she was supposed to.
>
> As far as the unreadable email - I can't open it no matter which folder
it's
> in. When I try the auto preview, I get the following message in the
preview
> pane:
>
> "This item contains active content that cannot be displayed in the preview
> pane. Open the item to read its contents."
>
> I was more worried when it seemed that messages were not being delivered.
> I'm less worried now that it seems that they get delivered, but a week
> later. That delay still worries me.
>
> I don't think the very occasional unopenable email should concern me
though,
> right?
>
>
>
>
>
> "Chris Ahlers [MSFT]" <chrisahl@online.microsoft.com> wrote in message
> news:O7YZIr$7DHA.1632@TK2MSFTNGP12.phx.gbl...
> > Matthew--
> >
> > When the message failed to arrive in User1's mailbox, did you check your
> > Mail Queues to see if the message was there? Also, are there any
delivery
> > restrictions set on User1's mailbox?
> >
> > As far as not being able to veiw that one e-mail, have you tried moving
> the
> > email to another folder and then see if you can open it up? Also, what
> does
> > the preview pane show for that message?
> >
> > --Chris
> >
> >
>
============================================================================
> > ====
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > Use of any includeded script samples are subject to the terms specified
at
> > http://www.microsoft.com/info/cpyright.htm.
> > Please do not send e-mail directly to this alias. This alias is for
> > newsgroup purposes only.
> >
>
============================================================================
> > ====
> >
> >
> > "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> > news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> > > Hello,
> > >
> > > Two odd things that are troubling me, that I don't know how to
> > troubleshoot:
> > >
> > > Small Business Server 2000, Exchange Service Pack 3
> > >
> > > 1) I set up a new user, User1. More than one person says that they
sent
> > > User1 an email but the user did not get it. Most mail does through.
I
> > > tracked a message that did not get through by its message ID, in the
> daily
> > > log in the company.log directory. The log recorded that it got
> delivered,
> > > but it never appeared in User1's mailbox.
> > >
> > > I then set up another new account, User2, and I specify in Delivery
> > Options
> > > of User1 to forward all mail to User2.
> > >
> > > A few days later, User2 is not receiving some emails. However, emails
> > that
> > > were sent to User1 but never received, finally get delivered to User2
> (and
> > > possibly User1 as well), a week later.
> > >
> > > 2) I noticed that I cannot open a specific email in my mailbox. It's
> over
> > a
> > > year old. I click on it and nothing happens. I try to open it via
> OWA,
> > > and I get an HTTP 403 (Forbidden) You are not authorized to view this
> > page.
> > > I do have administrator rights.
> > >
> > > There's nothing too unusual in the log files. Lots of Symantec Mail
> > > Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
> > Errors)
> > > that two objects in the directory have the same proxy.
> > >
> > > This is scaring me, does anyone know what's up?
> > >
> > > Many thanks,
> > >
> > > Matthew
> > >
> > >
> >
> >
>
>
>

Matthew
Tue Feb 10 18:55:29 CST 2004

Thanks. This allays my fears of larger, system-wide corruption. Losing the
email didn't bother me nearly as much as the thought that this might be
indicative of something bigger.

Matthew




"Rob Cullen" <rcullennospam@curchodandco.com> wrote in message
news:etzofCD8DHA.3112@tk2msftngp13.phx.gbl...
> When I've had a really dodgy email that could not be opened in a users
> mailbox, I've it's size and found it to be horrendously massive.
Frequently
> it started with a big attachment that the A/V didn't like. Problem often
> compounded by failures to syschronise with offline or cached folders.
>
> Only way I could get at it was to disable the A/V software on the
> workstation, kill Outlook's Preview Pane, and rather than try and open
what
> was a complete mess, just delete it. As I could work out the sender, it
was
> just a case of then emailing them back and saying your message of whatever
> date / time has been deleted as it was corrupted. If important please
> resend).
>
> "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> news:%23YL3kEC8DHA.2524@TK2MSFTNGP11.phx.gbl...
> > I'm so glad you asked if I checked the Mail Queues because I haven't
been
> > able to find them!
> >
> > Now I think I've found them - I go to the Message Tracking Center, I
enter
> > in the Sender and the Recipient and voila. But that mystery had been
> > clarified, the user was not logging onto the network as herself, and
> didn't
> > realize that she was supposed to.
> >
> > As far as the unreadable email - I can't open it no matter which folder
> it's
> > in. When I try the auto preview, I get the following message in the
> preview
> > pane:
> >
> > "This item contains active content that cannot be displayed in the
preview
> > pane. Open the item to read its contents."
> >
> > I was more worried when it seemed that messages were not being
delivered.
> > I'm less worried now that it seems that they get delivered, but a week
> > later. That delay still worries me.
> >
> > I don't think the very occasional unopenable email should concern me
> though,
> > right?
> >
> >
> >
> >
> >
> > "Chris Ahlers [MSFT]" <chrisahl@online.microsoft.com> wrote in message
> > news:O7YZIr$7DHA.1632@TK2MSFTNGP12.phx.gbl...
> > > Matthew--
> > >
> > > When the message failed to arrive in User1's mailbox, did you check
your
> > > Mail Queues to see if the message was there? Also, are there any
> delivery
> > > restrictions set on User1's mailbox?
> > >
> > > As far as not being able to veiw that one e-mail, have you tried
moving
> > the
> > > email to another folder and then see if you can open it up? Also,
what
> > does
> > > the preview pane show for that message?
> > >
> > > --Chris
> > >
> > >
> >
>
============================================================================
> > > ====
> > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > > Use of any includeded script samples are subject to the terms
specified
> at
> > > http://www.microsoft.com/info/cpyright.htm.
> > > Please do not send e-mail directly to this alias. This alias is for
> > > newsgroup purposes only.
> > >
> >
>
============================================================================
> > > ====
> > >
> > >
> > > "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> > > news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> > > > Hello,
> > > >
> > > > Two odd things that are troubling me, that I don't know how to
> > > troubleshoot:
> > > >
> > > > Small Business Server 2000, Exchange Service Pack 3
> > > >
> > > > 1) I set up a new user, User1. More than one person says that they
> sent
> > > > User1 an email but the user did not get it. Most mail does through.
> I
> > > > tracked a message that did not get through by its message ID, in the
> > daily
> > > > log in the company.log directory. The log recorded that it got
> > delivered,
> > > > but it never appeared in User1's mailbox.
> > > >
> > > > I then set up another new account, User2, and I specify in Delivery
> > > Options
> > > > of User1 to forward all mail to User2.
> > > >
> > > > A few days later, User2 is not receiving some emails. However,
emails
> > > that
> > > > were sent to User1 but never received, finally get delivered to
User2
> > (and
> > > > possibly User1 as well), a week later.
> > > >
> > > > 2) I noticed that I cannot open a specific email in my mailbox.
It's
> > over
> > > a
> > > > year old. I click on it and nothing happens. I try to open it via
> > OWA,
> > > > and I get an HTTP 403 (Forbidden) You are not authorized to view
this
> > > page.
> > > > I do have administrator rights.
> > > >
> > > > There's nothing too unusual in the log files. Lots of Symantec Mail
> > > > Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
> > > Errors)
> > > > that two objects in the directory have the same proxy.
> > > >
> > > > This is scaring me, does anyone know what's up?
> > > >
> > > > Many thanks,
> > > >
> > > > Matthew
> > > >
> > > >
> > >
> > >
> >
> >
> >
>
>

Chris
Wed Feb 11 13:02:30 CST 2004

Matthew--

For Exchange 2000, the mail queues are loacted at:
Servers
<SERVER>
Protocols
SMTP
Default SMTP Virtual Server
Queues

Message Tracking is also another good tool for helping determine the route
that an email takes. There is a checkbox on the server's Property page to
enable Message Tracking. You may want to check out "Configuring SMTP in
Microsoft Exchange 2000 Server"
(http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtech
nol/exchange/exchange2000/proddocs/library/confsmtp.asp).

You may also want to check out KB article 257265
(http://support.microsoft.com/default.aspx?scid=kb;en-us;257265).

--Chris

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"Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
news:%23YL3kEC8DHA.2524@TK2MSFTNGP11.phx.gbl...
> I'm so glad you asked if I checked the Mail Queues because I haven't been
> able to find them!
>
> Now I think I've found them - I go to the Message Tracking Center, I enter
> in the Sender and the Recipient and voila. But that mystery had been
> clarified, the user was not logging onto