Group,
Had this error yesterday, a Google search didn't come up with a quick
solution so I thought I'd post how I fixed it, in our case.
(I think) it turned out to be a corrupt message in the POP3 Conn.
queues. I had read on some older posts that corrupt email can jam up
the service, and proceeded to delete the mail on our hosting server -
did not fix the problem.
We also had a corrupt event app log, which I thought maybe hung up the
service. So I fixed that (set eventview service to Disabled, reboot,
delete ..\system32\config\*.evt, reset service to Auto, reboot). POP3
Conn started, but would not retreieve mail.
Finally I stopped the POP3 Connector and deleted orphaned messages in
..\Program Files\MS BackOffice\???\POP3 Conn\Incoming and InForward,
and another directory full of .etb files (can't remember as I write
this, on different machine now) that turned out to be the account
information. Recreating the account information after restarting the
service seemed to solve the issue and the POP3 Connector is working
again.
Something in there was corrupt. We also had those event log problems
and my wins db was corrupt, and CHKDSK took a long time (was remote so
couldn't see screen + logging was disabled) so I'm thinking drive
issues. Possibly antivirus quaratined something out of there and
fubared it, I have since excluded the directory.
Hope this helps someone in the future.
Nate Erb
IT Fusion SOS - Milwaukee, WI
(414) 852-5851