I have a client that is using SBS with Shared Fax. Everything is working
great except when they try to send faxes in Chinese. Instead of displaying
the characters it displays squares.

The chinese language set is installed on both the server and the
workstation. When you look in the console Chinese characters display
correctly in the recipient name, subject and document name fields but not in
the actual fax which you can see by double clicking on it and bringing up
imaging preview.

The received faxes also print squares.

Any idea on how to fix this or does Shared Fax not support non English
characters?

Cheers

Damon