I know this isn't the correct area to post this issue but hopefully someone
has had this issue before...
We have installed a BrookTrout TRUFax 2 port board into our WIndwos 2003
"standard" server and installed the "Fax" services so we can send receive
faxes...
The software installs fine but it will not "see" the fax board. It simply
says "All fax printers are inaccessible" in teh status area (bottom right)
of the "Fax Monitor".
If you attempt to go into "Tools->Fax Service Manager" a message is
displayed saying...
"Could not open a connection to the fax service. The faxx service might not
be started or the computer name might be incorrect".
The fax service is strted and runing under the Local system\nt authority
account"
It will then take you to the "Fax Service Manager Window" but you cannot do
anything. If you right click "Fax" in teh left pane and click "Properties' I
get an "Access Denied" error...
Also, if I right click the "Fax" printer added to "Printers and Faxes" and
right click to access the Properties, I get a "You do not have security
permissions to complete this operation. Contact the fax administrator for
more information." error message.
I even found a document that suggested adding the "Local System", Network
Services" and "Administrators" groups to the local security policy - Windows
Settings/Security Settings/Local Policies/User Rights Assignment - "Generate
Security Audits" policy but that did not solve the problem...
This Win2K3 server is a backup domain controller and I am logged on with my
domain account.
Has anyone ahd this type of a problem???
Thanks,
Brad
PS... This partiular brooktrout board is meant for a Win2K3 server - it does
not work in a WIn2K server.