Re: Server BSOD!!! Twice this week. by Marina
Marina
Mon May 03 07:53:31 CDT 2004
Don't know of any other logoptions. The only thing you might try is contact
MS PSS and send them the dumpfile.
--
Regards,
Marina
Microsoft SBS-MVP
"Harry" <anonymous@discussions.microsoft.com> schreef in bericht
news:777b01c430f9$5aa80fd0$a301280a@phx.gbl...
Maria
That was the errors from the second crash.
I have contacted Dell about the battery, and think it has
not significance, mainly being used for laptop bettery
monitoring.
We did find some single bit errors on some of the ECC
memory, but Dell do not think a sigle bit error is enough
to crash the server (well not in ECC memort anyway.)
Can you tell me what are the best logging options to turn
on to try and glean some more ifnormation if it happens
again?
Thanks
Harry
>-----Original Message-----
>Hi Harry,
>
>It is another bugcheck error than the previous. About
that composite thing,
>contact Dell.
>
>--
>Regards,
>
>Marina
>Microsoft SBS-MVP
>
>"Harry" <anonymous@discussions.microsoft.com> schreef in
bericht
>news:6a4601c42ec1$e44ace10$a501280a@phx.gbl...
>Hi Marina
>
>Only event logs I can find with any reference are not too
>helpful, but they are :
>
>Event Type: Error
>Event Source: EventLog
>Event Category: None
>Event ID: 6008
>Date: 30/04/2004
>Time: 12:58:23
>User: N/A
>Computer: JAVANT01
>Description:
>The previous system shutdown at 12:48:37 PM on 4/30/2004
>was unexpected.
>Data:
>0000: d4 07 04 00 05 00 1e 00 Ô.......
>0008: 0c 00 30 00 25 00 62 02 ..0.%.b.
>0010: d4 07 04 00 05 00 1e 00 Ô.......
>0018: 0b 00 30 00 25 00 62 02 ..0.%.b.
>
>and
>
>Event Type: Information
>Event Source: Save Dump
>Event Category: None
>Event ID: 1000
>Date: 30/04/2004
>Time: 12:58:25
>User: N/A
>Computer: JAVANT01
>Description:
>The computer has rebooted from a bugcheck. The bugcheck
>was: 0x0000000a (0x61149444, 0x00000002, 0x00000001,
>0x8042def4). Microsoft Windows 2000 [v15.2195]. A full
>dump was not saved.
>
>I did find a yellow ! in device manager against a system
>device Microsoft Composite Battery. Not sure what this is
>about. However it does indicate HW.
>
>I have logged a call with Dell, collected and sent them
>the ESM logs. I will run full diags later.
>
>Thanks for you help
>
>Harry
>
>
>
>>-----Original Message-----
>>Eventlogs?
>>
>>--
>>Regards,
>>
>>Marina
>>Microsoft SBS-MVP
>>
>>"Harry" <anonymous@discussions.microsoft.com> schreef in
>bericht
>>news:68d001c42eb4$cae4cdc0$a601280a@phx.gbl...
>>> Fraid not Marina. The first time it happened I wrote
>>> everything on the screen down (as below). The second
>time
>>> I could not see the screen, as it is on a KVM switch
>and
>>> the video never came back.
>>> It did than not specifiy any more that.
>>> Harware should be easier to fix I suppose. I will give
>it
>>> a exhaustive diag test as soon as everyone has gone
>home
>>> tonight.
>>> Thanks
>>> Harry
>>> >-----Original Message-----
>>> >Can you get us a bit more information about that STOP
>>> error? Which driver is
>>> >it complaining about? Do you see someting like KMODE
>>> EXCEPTION?
>>> >Usually this is hardware or hardware drivers.
>>> >
>>> >--
>>> >Regards,
>>> >
>>> >Marina
>>> >Microsoft SBS-MVP
>>> >
>>> >"Harry" <anonymous@discussions.microsoft.com> schreef
>in
>>> bericht
>>> >news:68a001c42eb1$7819eab0$a601280a@phx.gbl...
>>> >> Hi
>>> >> My W2KSBS server (all patched up)has crashed twice
>this
>>> >> week. BSOD
>>> >> stop error (0x0000001e, 0x804939cd, 0x00000001,
>>> >> 0x00000007) Address 804939CD at 80400000
>>> >> The first time it fried the IS, the second time was
>OK,
>>> >> but it is very inconvenient and the users are
>getting
>>> >> really upset.
>>> >> I do not get any errors in any logs but a message
>>> saying
>>> >> the time the server shutdown unexpectedly, and that
>a
>>> >> dump ws not saved.
>>> >> I have run some initial H/W diags without result.
>There
>>> >> has been no new software lately.
>>> >> Can anyone suggest a good place to start
>>> troublshooting?
>>> >> Thanks in advance
>>> >> Harry
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>.
>>
>
>
>.
>