MX Record questions

We are not getting email from outside the company. I am guessing it's
the MX record. Called the company who has the domain name and the mx
record, they say it looks fine. I don't think it's a problem with
Exchange. We have internal email and can send to the outside world.
Any suggestions? THANKS!!!!

zoom1968
Mon Apr 14 10:57:39 CDT 2008

On Apr 14, 10:25=A0am, zoom1...@gmail.com wrote:
> We are not getting email from outside the company. =A0I am guessing it's
> the MX record. =A0Called the company who has the domain name and the mx
> record, they say it looks fine. =A0I don't think it's a problem with
> Exchange. =A0We have internal email and can send to the outside world.
> Any suggestions? =A0THANKS!!!!

UPDATE....

Found a site that will test the connection with the mail server. Says
that "No connection could be made because the target machine actively
refused it".

Steve
Mon Apr 14 12:18:04 CDT 2008

Also try using dnsreport.com and see what it reports for your domain.

<zoom1968@gmail.com> wrote in message
news:c7bf8f37-dde6-4a92-9c04-ebe1f6b02e8a@a22g2000hsc.googlegroups.com...
On Apr 14, 10:25 am, zoom1...@gmail.com wrote:
> We are not getting email from outside the company. I am guessing it's
> the MX record. Called the company who has the domain name and the mx
> record, they say it looks fine. I don't think it's a problem with
> Exchange. We have internal email and can send to the outside world.
> Any suggestions? THANKS!!!!

UPDATE....

Found a site that will test the connection with the mail server. Says
that "No connection could be made because the target machine actively
refused it".

Duncan
Mon Apr 14 22:07:24 CDT 2008

In article <c7bf8f37-dde6-4a92-9c04-
ebe1f6b02e8a@a22g2000hsc.googlegroups.com>, zoom1968@gmail.com says...
> On Apr 14, 10:25=A0am, zoom1...@gmail.com wrote:
> > We are not getting email from outside the company. =A0I am guessing it'=
s
> > the MX record. =A0Called the company who has the domain name and the mx
> > record, they say it looks fine. =A0I don't think it's a problem with
> > Exchange. =A0We have internal email and can send to the outside world.
> > Any suggestions? =A0THANKS!!!!
>=20
> UPDATE....
>=20
> Found a site that will test the connection with the mail server. Says
> that "No connection could be made because the target machine actively
> refused it".

Typically that means it's not getting to your server.

Your A and MX records - what are they? Most importantly, what is your A=20
record that you've associated your MX with - and can you ping it (eg can=20
you ping mail.yourdomain.com - and is that *your* IP).? - or is it=20
(still) the ISP or hosts?

--=20
Duncan