Recent slowdown in Exch/Outlook

Over the past week there have bee reports of Outlook 2002 access to Exchange
Server 2000 public folders being slower (e.g. switching to the Activities
tab of a contact used to take 2 secs, now takes 20)

Any one else see this? Nothing in Event Log, so bit difficult to diagnose.

Marina
Sun Oct 17 19:15:11 CDT 2004

Hi Jann,

Can you post the ipconfig/all from the server and one from a client? How are
you connecting to the internet?

--
Regards,

Marina
Microsoft SBS-MVP

"Jann" <jann@dial.pipex.com> schreef in bericht
news:%23PwxSKDtEHA.2956@TK2MSFTNGP12.phx.gbl...
> Over the past week there have bee reports of Outlook 2002 access to
Exchange
> Server 2000 public folders being slower (e.g. switching to the Activities
> tab of a contact used to take 2 secs, now takes 20)
>
> Any one else see this? Nothing in Event Log, so bit difficult to diagnose.
>
>

Jann
Mon Oct 18 04:57:53 CDT 2004

Hi Marina

>>post ipconfig<< will do, bear with me I'm not on site for a couple of
days.

Nothing should have changed though (although DHCP)

>>How are you connecting to the internet?<< ?? all this is on the internal
LAN. We connect to Internet via ISA 2nd NIC through ADSL router

Thanks
J


<

"Marina Roos [SBS-MVP]" <marina@roos.nodontwantspam.nl.com> wrote in message
news:%23TrPLeKtEHA.992@TK2MSFTNGP10.phx.gbl...
> Hi Jann,
>
> Can you post the ipconfig/all from the server and one from a client? How
are
> you connecting to the internet?
>
> --
> Regards,
>
> Marina
> Microsoft SBS-MVP
>
> "Jann" <jann@dial.pipex.com> schreef in bericht
> news:%23PwxSKDtEHA.2956@TK2MSFTNGP12.phx.gbl...
> > Over the past week there have bee reports of Outlook 2002 access to
> Exchange
> > Server 2000 public folders being slower (e.g. switching to the
Activities
> > tab of a contact used to take 2 secs, now takes 20)
> >
> > Any one else see this? Nothing in Event Log, so bit difficult to
diagnose.
> >
> >
>
>

Jann
Mon Oct 18 04:59:46 CDT 2004

One other thing meant to mention - the only 'odd' thing to happen lately was
that a user asked me to help delete huge numbers of old emails (c10000) from
his Inbox.

I assumed that Exchange auto defrag would just cope with this, and in any
case have done a reboot since then.

Lanwench
Mon Oct 18 11:24:46 CDT 2004

Jann wrote:
> One other thing meant to mention - the only 'odd' thing to happen
> lately was that a user asked me to help delete huge numbers of old
> emails (c10000) from his Inbox.
>
> I assumed that Exchange auto defrag would just cope with this, and in
> any case have done a reboot since then.

Are you using mailbox quotas? I'd hope so. Set defaults on the store, and
make any needed exceptions on a per-mailbox level in ADUC. Don't allow any
mailbox to have no quota settings at all.

And yes, offline defrag will take care of a lot, but the event logs (app
log, ESE, 1221 will tell you how much whitespace you have in the databases)

I've never tried using the activity tab in a public folder so I can't say
whether this is normal or not. How big is the public folder (how many
items)? I think that until Exchange runs on a SQL back-end, it is always
going to be a bit slower to handle a large number of items in a PF or
mailbox, with or without indexing enabled.

Jann
Mon Oct 18 16:48:12 CDT 2004



Hi there,


>> Are you using mailbox quotas? I'd hope so. Set defaults on the store, and
> make any needed exceptions on a per-mailbox level in ADUC. Don't allow any
> mailbox to have no quota settings at all.<< - this site is quite unusual
in that only 2 or 3 users have access to external email, and are sensible
about attachments etc. They don't usually delete their emails because we
have the Indexing facility set to index all the stuff.


>>How big is the public folder (how many
> items)?<< - Public = 100mb, 40k items, with an index of 8mb
Private = 2.4gb, 200k items, with an index of 118mb

Thanks