RRAS service fails to start /Event 20103

After reading and following the suggestions in Q299013 to
get RRAS started on my SBS2000 server, I've started
pulling out my (too sparse) hair. It is apparently unable
to load iprtrmgr.dll, though the dll is in the right path,
and all registry keys are per specs. The final
recommendation in that article is to remove and reinstall
TCP/IP. I'd just as soon pull out the rest of my hair!
Have any of you out there come across and resolved this
problem in a less-catastrophic way? I'm trying to set it
up for VPN access. I'm running the server as a DC with
Exchange 2000 Server, separate external and internal
NIC's, an IDSL router from our ISP, and 9 workstations.
What gets me is that I was running it successfully till a
few months ago, and I'm not aware of anything happening at
the server end (my client PC at home, at about that time,
suffered a fried I/O dept resulting from a power spike).
I'd really appreciate your input . . .

fbrown
Mon Oct 06 06:27:55 CDT 2003

Thank you for posting your question to the newsgroup.

Is the Remote Registry service running or is it set to disabled?

Verify that the remote registry service startup type is set to automatic
and that the service is running. Let me know what you find.

Regards,

Frank Brown
Microsoft Small Business Server Support

This posting is provided "AS IS" with no warranties, and confers no rights.

Dave
Mon Oct 06 12:49:49 CDT 2003

Thanks for your response, Frank. I'll get back with an
answer as soon as I can check. I do believe I set it to
automatic, and that it's running, but will make sure.
Dave

>-----Original Message-----
>Thank you for posting your question to the newsgroup.
>
>Is the Remote Registry service running or is it set to
disabled?
>
>Verify that the remote registry service startup type is
set to automatic
>and that the service is running. Let me know what you
find.
>
>Regards,
>
>Frank Brown
>Microsoft Small Business Server Support
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>.
>

Dave
Tue Oct 07 15:51:26 CDT 2003

Yes, the Remote Registry Service is running and is set to
start automatically.

>-----Original Message-----
>Thank you for posting your question to the newsgroup.
>
>Is the Remote Registry service running or is it set to
disabled?
>
>Verify that the remote registry service startup type is
set to automatic
>and that the service is running. Let me know what you
find.
>
>Regards,
>
>Frank Brown
>Microsoft Small Business Server Support
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>.
>

fbrown
Wed Oct 08 07:57:00 CDT 2003


Could you verify that the following registry key exists:
HKLM\SYSTEM\CURRENTCONTOLSET/SERVICESTCPIP/PARAMETERS/ADAPTERS/NDISWAN

If not you may have to call PSS and have them use a utility called
RAREPAIR.EXE to remove and re-install RRAS.

Regards,

Frank Brown
Microsoft Small Business Server Support

This posting is provided "AS IS" with no warranties, and confers no rights.

Dave
Wed Oct 08 16:53:46 CDT 2003

There is no NDISWAN key in this registry path. I'm afraid
I don't know who PSS is -- how do I go about the next step?

Thanks again!
Dave
>-----Original Message-----
>
>Could you verify that the following registry key exists:
>HKLM\SYSTEM\CURRENTCONTOLSET/SERVICESTCPIP/PARAMETERS/ADAP
TERS/NDISWAN
>
>If not you may have to call PSS and have them use a
utility called
>RAREPAIR.EXE to remove and re-install RRAS.
>
>Regards,
>
>Frank Brown
>Microsoft Small Business Server Support
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>.
>

fbrown
Mon Oct 13 10:23:36 CDT 2003

Thank you for posting your question to the newsgroup.

PSS= Product Support Services -- to open a case call 1 800 936-4900

Regards,

Frank Brown
Microsoft Small Business Server Support

This posting is provided "AS IS" with no warranties, and confers no rights.