We bought windows 2000 Sever with 25 client license software from directdeals.com December 17, 2003 cost us 1082.25 dollars with shipping.
when we open the package we found software media (CD) got a 1/2 inch crack starting from one edge on both side. Now I can not use the brand new product. DirectDeals.com is very unprofessional it about and refuse to help. I like the replacement media but they are refusing any help.

Re: Problem with Windows 2000 Sever Media by Dave

Dave
Wed Jan 14 13:44:10 CST 2004

Try calling Microsoft at (800) 360-7561 to request replacement media. My
experience with them is that they will get it out to you quickly, no
questions asked (but probably not free). Make sure you keep all the
packaging, etc. from the original shipment since they won't be sending you
the license, only the media.


"Farhan Mattoo" <fmattoo@iv-usa.com> wrote in message
news:0FA76E52-53FB-4186-981B-80EB0BA4A352@microsoft.com...
> We bought windows 2000 Sever with 25 client license software from
directdeals.com December 17, 2003 cost us 1082.25 dollars with shipping.
> when we open the package we found software media (CD) got a 1/2 inch crack
starting from one edge on both side. Now I can not use the brand new
product. DirectDeals.com is very unprofessional it about and refuse to help.
I like the replacement media but they are refusing any help.