Re: ProSeries Accounting on SBS2K by Les
Les
Fri Sep 19 08:44:08 CDT 2003
Hi Craig,
Basically, the software needs to modify registry keys that only
administrators have permission to modify. So when a user who does not have
administrator rights tries to perform an operation, it fails because the
keys cannot be modified.
The way I understand it, this is generally a fault of the developer to place
the required registry keys in a location that the user does have permission
on (assuming of course that the developer intended to allow the operation at
the user level).
So, either the developer re-writes the code to place these keys in an
appropriate location; or, we find these keys and modify the permissions on
them.
You may be able to find software that can detect what registry keys are
being accessed when a user performs a task (perhaps someone will jump in
with a link). Or, perhaps the developer would be kind enough to simply give
you a list of these keys.
--
Les Connor [SBS MVP]
-------------------------------------
SBS Rocks !
"Craig" <cddefo@netscape.net> wrote in message
news:OVbTmRlfDHA.1764@TK2MSFTNGP09.phx.gbl...
> Well,,, one more time I will talk to them, hope they can tell me which
keys
> need edited. I have talked to about 6 different help desk people from
> Intuit, and don't get the same quality of help from any of them, a few
have
> suggested (in vague terms) that there is such a fix as you indicate, but
> "didn't have the procedure and couldn't remember how to walk me through
the
> steps". Then would say check the server rights again.
>
> What do you mean "if intuit would give you those then I do have class
notes
> that would
> > take us forward." ??
>
> "Les Connor [SBS MVP]" <les.connor@cfiveDEL.ca> wrote in message
> news:edcUYDifDHA.2172@TK2MSFTNGP09.phx.gbl...
> > errr. Let me rephrase that.
> >
> > Their product might not be compliant. [just in case your system *does*
> have
> > a misconfiguration ;-)] I haven't any first hand experience with this
> > particular product, but this is a common conundrum.
> >
> > We [SBS MVP] were recently given a sit-down lesson on resolving this
very
> > issue, instructor was Jeff Middleton [SBS MVP].
> >
> > I don't think I'm at the knowledge point where I can lead you through to
> > resolution on your own [determining which registry keys need
> modification],
> > but if intuit would give you those then I do have class notes that would
> > take us forward.
> >
> > --
> > Les Connor [SBS MVP]
> > -------------------------------------
> > SBS Rocks !
> >
> >
> >
> > "Les Connor [SBS MVP]" <les.connor@cfiveDEL.ca> wrote in message
> > news:uEzHpphfDHA.1736@TK2MSFTNGP12.phx.gbl...
> > > Hi Craig,
> > >
> > > Ask Intuit which registry keys must be accessed by the user. If they
> will
> > > provide that info, you can grant the users permission to those keys.
> > >
> > > Their product is not compliant.
> > >
> > > --
> > > Les Connor [SBS MVP]
> > > -------------------------------------
> > > SBS Rocks !
> > >
> > >
> > >
> > > "Craig" <cddefo@netscape.net> wrote in message
> > > news:#FwFGjhfDHA.3896@tk2msftngp13.phx.gbl...
> > > > I have a new client with 3 users who use ProSeries Accounting from
> > Intuit.
> > > > All 3 users were created with the standard user template on SBS
2000.
> > > There
> > > > is a feature in PS that allows users to transfer a past clients
> personal
> > > > data info from say year 2002 into the new year 2003 for new tax
> season.
> > > The
> > > > problem is it only works when the users have Domain Admin rights.
> > Intuit
> > > > says a couple things. First they say, this feature should only be
> done
> > by
> > > > an admin. Then they say, permissions on the server or the
> workstations
> > > must
> > > > be wrong. The Workstations are Win XPP, with local admin rights and
> > > Domain
> > > > User rights. ProSeries was installed into the Company folder which
> has
> > > full
> > > > share and security permissions/rights to everyone. I have checked &
> > > > rechecked and can't find what's wrong. I think it is ProSeries.
> Anyone
> > > > dealt with ProSeries before? I have installed to different shared
> > folder
> > > > but same thing. I have upped the users to Power User status still
> > broke.
> > > > Only Domain Admin works and that won't happen.
> > > >
> > > >
> > >
> > >
> >
> >
>
>