Please Help! Urgent

Hi,

I have Exchange 2000 setup in my organization. My ISP
still hosts my mail. I am using Exchange to download e-
mail via a POP3 connector which in turns delivers the
messages to each user's mailbox. (User's are Exchange
user's connected from Outlook)

Problem: There are random times whereby a user may not
receive some External e-mail. For some reason Exchange
would not route the messages to the user's mailbox after
downloading from the ISP.

Here is an example.
-I will send an e-mail from an external address such as
hotmail
-I force a download on the pop3 connector on the Exchange
server
-I check that user's mailbox on the server and it is not
there
-I check Outlook on the client and the message is not
there either
WHERE DID IT GO? Can anyone please assist with
troubleshooting steps.
I know that this is not the ISP because of the following:
-I setup Outlook on the client to connect via a POP3
account
-I will send an e-mail from an external address such as
hotmail
-I check for the message and it appears fine.

Does anyone have a link or article that explains how the
POP3 connector works. That is, from the time it downloads
the messages from the POP account, what does Exchange do
next. I tried looking in the BadMail folder, I turned off
filters in Clobal Settings -> Delivery and still no luck.

BTW, does the POP3 connector on Exchange have a limit as
to how many accounts you can define?

PLEASE HELP AS IT IS VERY FRUSTRATING FOR USERS AS WELL AS
FOR ME.

Thanks

Marina
Mon Nov 03 18:32:09 CST 2003

You have run the ICW-wizard, right?
Have a look at 274054 Exchange connector for pop3 mailboxes does not deliver
mail (if you have more than 15 users), 303741 users may not receive messages
from connector for pop3 mailboxes.

Does your ISP support SMTP? Would make things much easier for you.

Marina


"TechInNeed" <anonymous@discussions.microsoft.com> schreef in bericht
news:06ba01c3a261$31bb9410$a401280a@phx.gbl...
> Hi,
>
> I have Exchange 2000 setup in my organization. My ISP
> still hosts my mail. I am using Exchange to download e-
> mail via a POP3 connector which in turns delivers the
> messages to each user's mailbox. (User's are Exchange
> user's connected from Outlook)
>
> Problem: There are random times whereby a user may not
> receive some External e-mail. For some reason Exchange
> would not route the messages to the user's mailbox after
> downloading from the ISP.
>
> Here is an example.
> -I will send an e-mail from an external address such as
> hotmail
> -I force a download on the pop3 connector on the Exchange
> server
> -I check that user's mailbox on the server and it is not
> there
> -I check Outlook on the client and the message is not
> there either
> WHERE DID IT GO? Can anyone please assist with
> troubleshooting steps.
> I know that this is not the ISP because of the following:
> -I setup Outlook on the client to connect via a POP3
> account
> -I will send an e-mail from an external address such as
> hotmail
> -I check for the message and it appears fine.
>
> Does anyone have a link or article that explains how the
> POP3 connector works. That is, from the time it downloads
> the messages from the POP account, what does Exchange do
> next. I tried looking in the BadMail folder, I turned off
> filters in Clobal Settings -> Delivery and still no luck.
>
> BTW, does the POP3 connector on Exchange have a limit as
> to how many accounts you can define?
>
> PLEASE HELP AS IT IS VERY FRUSTRATING FOR USERS AS WELL AS
> FOR ME.
>
> Thanks
>

Mark
Mon Nov 03 18:34:26 CST 2003

pop3 in MS kinda sucks and Popbeamer is MUCH more stable. I would add that
to solve your problems.

--
Sincerely,
Mark Mancini, CCA, CCNA, Master CIW&CI, CNE 4&5, MCSE+I 4&2000
www.MCSE2000.com
www.AppLauncher.com



"TechInNeed" <anonymous@discussions.microsoft.com> wrote in message
news:06ba01c3a261$31bb9410$a401280a@phx.gbl...
> Hi,
>
> I have Exchange 2000 setup in my organization. My ISP
> still hosts my mail. I am using Exchange to download e-
> mail via a POP3 connector which in turns delivers the
> messages to each user's mailbox. (User's are Exchange
> user's connected from Outlook)
>
> Problem: There are random times whereby a user may not
> receive some External e-mail. For some reason Exchange
> would not route the messages to the user's mailbox after
> downloading from the ISP.
>
> Here is an example.
> -I will send an e-mail from an external address such as
> hotmail
> -I force a download on the pop3 connector on the Exchange
> server
> -I check that user's mailbox on the server and it is not
> there
> -I check Outlook on the client and the message is not
> there either
> WHERE DID IT GO? Can anyone please assist with
> troubleshooting steps.
> I know that this is not the ISP because of the following:
> -I setup Outlook on the client to connect via a POP3
> account
> -I will send an e-mail from an external address such as
> hotmail
> -I check for the message and it appears fine.
>
> Does anyone have a link or article that explains how the
> POP3 connector works. That is, from the time it downloads
> the messages from the POP account, what does Exchange do
> next. I tried looking in the BadMail folder, I turned off
> filters in Clobal Settings -> Delivery and still no luck.
>
> BTW, does the POP3 connector on Exchange have a limit as
> to how many accounts you can define?
>
> PLEASE HELP AS IT IS VERY FRUSTRATING FOR USERS AS WELL AS
> FOR ME.
>
> Thanks
>

Simon
Tue Nov 04 03:04:37 CST 2003

"Marina Roos" <marina@roos.nodontwantspam.nl.com> wrote in message
news:dsCpb.147772$506.141848@typhoon.bart.nl...
> You have run the ICW-wizard, right?
> Have a look at 274054 Exchange connector for pop3 mailboxes does not
deliver
> mail (if you have more than 15 users), 303741 users may not receive
messages
> from connector for pop3 mailboxes.
>
> Does your ISP support SMTP? Would make things much easier for you.
>
> Marina

Please note that the patch for this problem is not readily downloadable
(although I think it was fixed in a recent service pack) it will require a
call to Microsoft Support, from past experience you will have to give them
payment details so they can charge you for the support call, only after it
has been processed will they confirm that it is in fact a free support call.

Cheers

Simon

Susan
Tue Nov 04 03:25:00 CST 2003

I call, I tell the guy/gal answering the phone that I need hotfix
274054, they see if they can send me the patch [they can], they email
it. I give them no credit card number.

Simon Middlemiss wrote:
> "Marina Roos" <marina@roos.nodontwantspam.nl.com> wrote in message
> news:dsCpb.147772$506.141848@typhoon.bart.nl...
>
>>You have run the ICW-wizard, right?
>>Have a look at 274054 Exchange connector for pop3 mailboxes does not
>
> deliver
>
>>mail (if you have more than 15 users), 303741 users may not receive
>
> m