Outlook Shutting Down Since Patch Installment

Hello,

On many, but not all, of my PCs, when the user opens Outlook, it shuts down
after a few seconds. This started after I installed some patches on my
server on Friday. I installed the following patches:

Update Rollup for Exchange 2000 (KB870540)
ISA Service Pack 2
Vulnerability in ISA Server 2000... (888258)

It stands to reason that one of these patches caused the problem, but I am
not sure. Has this happened to anyone? I appreciate the help. Thanks,

Chris

Cris
Mon Jan 24 10:33:51 CST 2005

What are you seeing in the Server Event Viewer

--
Cris Hanna [SBS - MVP]
---------------------------------------
Please reply only to the newsgroup and not to me directly so that everyone
can benefit from the information
"Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in message
news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl...
> Hello,
>
> On many, but not all, of my PCs, when the user opens Outlook, it shuts
> down after a few seconds. This started after I installed some patches on
> my server on Friday. I installed the following patches:
>
> Update Rollup for Exchange 2000 (KB870540)
> ISA Service Pack 2
> Vulnerability in ISA Server 2000... (888258)
>
> It stands to reason that one of these patches caused the problem, but I am
> not sure. Has this happened to anyone? I appreciate the help. Thanks,
>
> Chris
>

Chris
Mon Jan 24 10:58:17 CST 2005

Cris,

Thanks for the response. The event in my log is the following:

EventID:
Source:
Category:
Event:
The Directory Service Referral interface failed to service a client request.
RFRI is returning the error code:[0x%1].

One thing that I forgot to mention is that on Friday, my external network
adapter when out. To repair it, I uninstalled it, opend the case, reseat it,
and when it reinstalled, put in the appropriate IP, Subnet, Gateway, and DNS
entries. I did not run the Internet Connection Wizard. That said, is it
possible I didnt configure something correctly? Should I just re-run the
ICW? Thanks,

Chris

"Cris Hanna [SBS-MVP]" <crisnospamhanna@computingnospampossibilities.net>
wrote in message news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl...
> What are you seeing in the Server Event Viewer
>
> --
> Cris Hanna [SBS - MVP]
> ---------------------------------------
> Please reply only to the newsgroup and not to me directly so that everyone
> can benefit from the information
> "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in
> message news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl...
>> Hello,
>>
>> On many, but not all, of my PCs, when the user opens Outlook, it shuts
>> down after a few seconds. This started after I installed some patches on
>> my server on Friday. I installed the following patches:
>>
>> Update Rollup for Exchange 2000 (KB870540)
>> ISA Service Pack 2
>> Vulnerability in ISA Server 2000... (888258)
>>
>> It stands to reason that one of these patches caused the problem, but I
>> am not sure. Has this happened to anyone? I appreciate the help. Thanks,
>>
>> Chris
>>
>
>

Cris
Mon Jan 24 12:47:57 CST 2005

That would be my first suggestion

--
Cris Hanna [SBS - MVP]
---------------------------------------
Please reply only to the newsgroup and not to me directly so that everyone
can benefit from the information
"Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in message
news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl...
> Cris,
>
> Thanks for the response. The event in my log is the following:
>
> EventID:
> Source:
> Category:
> Event:
> The Directory Service Referral interface failed to service a client
> request.
> RFRI is returning the error code:[0x%1].
>
> One thing that I forgot to mention is that on Friday, my external network
> adapter when out. To repair it, I uninstalled it, opend the case, reseat
> it, and when it reinstalled, put in the appropriate IP, Subnet, Gateway,
> and DNS entries. I did not run the Internet Connection Wizard. That said,
> is it possible I didnt configure something correctly? Should I just re-run
> the ICW? Thanks,
>
> Chris
>
> "Cris Hanna [SBS-MVP]" <crisnospamhanna@computingnospampossibilities.net>
> wrote in message news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl...
>> What are you seeing in the Server Event Viewer
>>
>> --
>> Cris Hanna [SBS - MVP]
>> ---------------------------------------
>> Please reply only to the newsgroup and not to me directly so that
>> everyone can benefit from the information
>> "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in
>> message news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl...
>>> Hello,
>>>
>>> On many, but not all, of my PCs, when the user opens Outlook, it shuts
>>> down after a few seconds. This started after I installed some patches on
>>> my server on Friday. I installed the following patches:
>>>
>>> Update Rollup for Exchange 2000 (KB870540)
>>> ISA Service Pack 2
>>> Vulnerability in ISA Server 2000... (888258)
>>>
>>> It stands to reason that one of these patches caused the problem, but I
>>> am not sure. Has this happened to anyone? I appreciate the help. Thanks,
>>>
>>> Chris
>>>
>>
>>
>
>

Chris
Mon Jan 24 13:07:31 CST 2005

This is a multi-part message in MIME format.

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Cris,

Thanks. I followed the directions here by changing the binding order of =
the NICs to where the top one is the internal card. Everything seems to =
be working fine. Thanks again,

Chris

"Cris Hanna [SBS-MVP]" =
<crisnospamhanna@computingnospampossibilities.net> wrote in message =
news:OzmJOVkAFHA.1404@TK2MSFTNGP11.phx.gbl...
> That would be my first suggestion
>=20
> --=20
> Cris Hanna [SBS - MVP]
> ---------------------------------------
> Please reply only to the newsgroup and not to me directly so that =
everyone=20
> can benefit from the information
> "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in =
message=20
> news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl...
>> Cris,
>>
>> Thanks for the response. The event in my log is the following:
>>
>> EventID:
>> Source:
>> Category:
>> Event:
>> The Directory Service Referral interface failed to service a client=20
>> request.
>> RFRI is returning the error code:[0x%1].
>>
>> One thing that I forgot to mention is that on Friday, my external =
network=20
>> adapter when out. To repair it, I uninstalled it, opend the case, =
reseat=20
>> it, and when it reinstalled, put in the appropriate IP, Subnet, =
Gateway,=20
>> and DNS entries. I did not run the Internet Connection Wizard. That =
said,=20
>> is it possible I didnt configure something correctly? Should I just =
re-run=20
>> the ICW? Thanks,
>>
>> Chris
>>
>> "Cris Hanna [SBS-MVP]" =
<crisnospamhanna@computingnospampossibilities.net>=20
>> wrote in message news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl...
>>> What are you seeing in the Server Event Viewer
>>>
>>> --=20
>>> Cris Hanna [SBS - MVP]
>>> ---------------------------------------
>>> Please reply only to the newsgroup and not to me directly so that=20
>>> everyone can benefit from the information
>>> "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in =

>>> message news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl...
>>>> Hello,
>>>>
>>>> On many, but not all, of my PCs, when the user opens Outlook, it =
shuts=20
>>>> down after a few seconds. This started after I installed some =
patches on=20
>>>> my server on Friday. I installed the following patches:
>>>>
>>>> Update Rollup for Exchange 2000 (KB870540)
>>>> ISA Service Pack 2
>>>> Vulnerability in ISA Server 2000... (888258)
>>>>
>>>> It stands to reason that one of these patches caused the problem, =
but I=20
>>>> am not sure. Has this happened to anyone? I appreciate the help. =
Thanks,
>>>>
>>>> Chris
>>>>
>>>
>>>
>>
>>=20
>=20
>
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charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2523" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV>Cris,</DIV>
<DIV> </DIV>
<DIV>Thanks. I followed the directions <A=20
href=3D"http://www.microsoft.com/products/ee/transform.aspx?EvtSrc=3DMSEx=
changeSA&EvtCat=3DRFR%20Interface%20&EvtID=3D9074&CoName=3DMi=
crosoft%20Corporation&ProdName=3DMicrosoft%20Exchange&ProdVer=3D6=
.0.6603.0&FileVer=3D6.0.6603.0">here</A> by=20
changing the binding order of the NICs to where the top one is the =
internal=20
card. Everything seems to be working fine. Thanks again,</DIV>
<DIV> </DIV>
<DIV>Chris</DIV>
<DIV> </DIV>
<DIV>"Cris Hanna [SBS-MVP]" <<A=20
href=3D"mailto:crisnospamhanna@computingnospampossibilities.net">crisnospamhanna@computingnospampossibilities.net</A><FONT=
=20
face=3DArial size=3D2>> wrote in message <A=20
href=3D"news:OzmJOVkAFHA.1404@TK2MSFTNGP11.phx.gbl">news:OzmJOVkAFHA.1404@TK2MSFTNGP11.phx.gbl</A>...</DIV>> That would be =
my first=20
suggestion > > -- > Cris Hanna [SBS - MVP] >=20
--------------------------------------- > Please reply only to the =

newsgroup and not to me directly so that everyone > can benefit =
from the=20
information > "Chris Guimbellot" <<A=20
href=3D"mailto:cguimbellot@FORGETSPAM.hifranchise.com">cguimbellot@FORGETSPAM.hifranchise.com</A>> wrote in message > <A=20
href=3D"news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl">news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl</A>... >> Cris, >> >> Thanks for the =
response.=20
The event in my log is the following: >> >>=20
EventID: >> Source: >> Category: >>=20
Event: >> The Directory Service Referral interface failed to =
service a=20
client >> request. >> RFRI is returning the error=20
code:[0x%1]. >> >> One thing that I forgot to mention =
is that=20
on Friday, my external network >> adapter when out. To repair =
it, I=20
uninstalled it, opend the case, reseat >> it, and when it =
reinstalled,=20
put in the appropriate IP, Subnet, Gateway, >> and DNS =
entries. I did=20
not run the Internet Connection Wizard. That said, >> is it =
possible I=20
didnt configure something correctly? Should I just re-run >> =
the ICW?=20
Thanks, >> >> Chris >> >> "Cris =
Hanna=20
[SBS-MVP]" <<A=20
href=3D"mailto:crisnospamhanna@computingnospampossibilities.net">crisnospamhanna@computingnospampossibilities.net</A><FONT=
=20
face=3DArial size=3D2>> >> wrote in message <A=20
href=3D"news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl">news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl</A>... >>> What are you seeing in the Server Event=20
Viewer >>> >>> -- >>> Cris Hanna =
[SBS -=20
MVP] >>> =
--------------------------------------- >>>=20
Please reply only to the newsgroup and not to me directly so that=20
 >>> everyone can benefit from the =
information >>>=20
"Chris Guimbellot" <<A=20
href=3D"mailto:cguimbellot@FORGETSPAM.hifranchise.com">cguimbellot@FORGETSPAM.hifranchise.com</A>> wrote in >>> message <A=20
href=3D"news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl">news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl</A>... >>>> =
Hello, >>>> >>>> On=20
many, but not all, of my PCs, when the user opens Outlook, it shuts=20
 >>>> down after a few seconds. This started after I =
installed=20
some patches on >>>> my server on Friday. I installed =
the=20
following patches: >>>> >>>> Update Rollup =
for=20
Exchange 2000 (KB870540) >>>> ISA Service Pack=20
2 >>>> Vulnerability in ISA Server 2000...=20
(888258) >>>> >>>> It stands to reason =
that one of=20
these patches caused the problem, but I >>>> am not =
sure. Has=20
this happened to anyone? I appreciate the help.=20
Thanks, >>>> >>>>=20
Chris >>>> >>> >>> >> =
>>=20
 > ></BODY></HTML>

------=_NextPart_000_000D_01C5021E.0BA8E660--

Cris
Mon Jan 24 13:49:10 CST 2005

This is a multi-part message in MIME format.

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charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

You're welcome and thanks for sharing your solution

--=20
Cris Hanna [SBS - MVP]
---------------------------------------
Please reply only to the newsgroup and not to me directly so that =
everyone can benefit from the information
"Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in =
message news:%23wvw1fkAFHA.3376@TK2MSFTNGP12.phx.gbl...
Cris,

Thanks. I followed the directions here by changing the binding order =
of the NICs to where the top one is the internal card. Everything seems =
to be working fine. Thanks again,

Chris

"Cris Hanna [SBS-MVP]" =
<crisnospamhanna@computingnospampossibilities.net> wrote in message =
news:OzmJOVkAFHA.1404@TK2MSFTNGP11.phx.gbl...
> That would be my first suggestion
>=20
> --=20
> Cris Hanna [SBS - MVP]
> ---------------------------------------
> Please reply only to the newsgroup and not to me directly so that =
everyone=20
> can benefit from the information
> "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in =
message=20
> news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl...
>> Cris,
>>
>> Thanks for the response. The event in my log is the following:
>>
>> EventID:
>> Source:
>> Category:
>> Event:
>> The Directory Service Referral interface failed to service a client =

>> request.
>> RFRI is returning the error code:[0x%1].
>>
>> One thing that I forgot to mention is that on Friday, my external =
network=20
>> adapter when out. To repair it, I uninstalled it, opend the case, =
reseat=20
>> it, and when it reinstalled, put in the appropriate IP, Subnet, =
Gateway,=20
>> and DNS entries. I did not run the Internet Connection Wizard. That =
said,=20
>> is it possible I didnt configure something correctly? Should I just =
re-run=20
>> the ICW? Thanks,
>>
>> Chris
>>
>> "Cris Hanna [SBS-MVP]" =
<crisnospamhanna@computingnospampossibilities.net>=20
>> wrote in message news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl...
>>> What are you seeing in the Server Event Viewer
>>>
>>> --=20
>>> Cris Hanna [SBS - MVP]
>>> ---------------------------------------
>>> Please reply only to the newsgroup and not to me directly so that=20
>>> everyone can benefit from the information
>>> "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote =
in=20
>>> message news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl...
>>>> Hello,
>>>>
>>>> On many, but not all, of my PCs, when the user opens Outlook, it =
shuts=20
>>>> down after a few seconds. This started after I installed some =
patches on=20
>>>> my server on Friday. I installed the following patches:
>>>>
>>>> Update Rollup for Exchange 2000 (KB870540)
>>>> ISA Service Pack 2
>>>> Vulnerability in ISA Server 2000... (888258)
>>>>
>>>> It stands to reason that one of these patches caused the problem, =
but I=20
>>>> am not sure. Has this happened to anyone? I appreciate the help. =
Thanks,
>>>>
>>>> Chris
>>>>
>>>
>>>
>>
>>=20
>=20
>
------=_NextPart_000_0385_01C5021B.7B597540
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2523" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV>You're welcome and thanks for sharing =
your=20
solution</DIV>
<DIV> -- Cris Hanna [SBS -=20
MVP] --------------------------------------- Please reply only to =
the=20
newsgroup and not to me directly so that everyone can benefit from the=20
information</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Chris Guimbellot" <<A=20
=
href=3D"mailto:cguimbellot@FORGETSPAM.hifranchise.com">cguimbellot@FORGET=
SPAM.hifranchise.com</A>>=20
wrote in message <A=20
=
href=3D"news:%23wvw1fkAFHA.3376@TK2MSFTNGP12.phx.gbl">news:%23wvw1fkAFHA.=
3376@TK2MSFTNGP12.phx.gbl</A>...</DIV>
<DIV>Cris,</DIV>
<DIV> </DIV>
<DIV>Thanks. I followed the directions <A=20
=
href=3D"http://www.microsoft.com/products/ee/transform.aspx?EvtSrc=3DMSEx=
changeSA&EvtCat=3DRFR%20Interface%20&EvtID=3D9074&CoName=3DMi=
crosoft%20Corporation&ProdName=3DMicrosoft%20Exchange&ProdVer=3D6=
.0.6603.0&FileVer=3D6.0.6603.0">here</A> by=20
changing the binding order of the NICs to where the top one is the =
internal=20
card. Everything seems to be working fine. Thanks again,</DIV>
<DIV> </DIV>
<DIV>Chris</DIV>
<DIV> </DIV>
<DIV>"Cris Hanna [SBS-MVP]" <<A=20
href=3D"mailto:crisnospamhanna@computingnospampossibilities.net">crisnospamhanna@computingnospampossibilities.net</A><FONT=
=20
face=3DArial size=3D2>> wrote in message <A=20
href=3D"news:OzmJOVkAFHA.1404@TK2MSFTNGP11.phx.gbl">news:OzmJOVkAFHA.1404@TK2MSFTNGP11.phx.gbl</A>...</DIV>> That would =
be my first=20
suggestion > > -- > Cris Hanna [SBS - MVP] > =

--------------------------------------- > Please reply only to =
the=20
newsgroup and not to me directly so that everyone > can benefit =
from=20
the information > "Chris Guimbellot" <<A=20
href=3D"mailto:cguimbellot@FORGETSPAM.hifranchise.com">cguimbellot@FORGETSPAM.hifranchise.com</A>> wrote in message > <A=20
href=3D"news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl">news:OSrnnXjAFHA.1300@TK2MSFTNGP14.phx.gbl</A>... >> Cris, >> >> Thanks for the =
response.=20
The event in my log is the following: >> >>=20
EventID: >> Source: >> Category: >>=20
Event: >> The Directory Service Referral interface failed to =
service=20
a client >> request. >> RFRI is returning the error =

code:[0x%1]. >> >> One thing that I forgot to =
mention is=20
that on Friday, my external network >> adapter when out. To =
repair=20
it, I uninstalled it, opend the case, reseat >> it, and when =
it=20
reinstalled, put in the appropriate IP, Subnet, Gateway, >> =
and DNS=20
entries. I did not run the Internet Connection Wizard. That said, =
 >>=20
is it possible I didnt configure something correctly? Should I just =
re-run=20
 >> the ICW? Thanks, >> >>=20
Chris >> >> "Cris Hanna [SBS-MVP]" <<A=20
href=3D"mailto:crisnospamhanna@computingnospampossibilities.net">crisnospamhanna@computingnospampossibilities.net</A><FONT=
=20
face=3DArial size=3D2>> >> wrote in message <A=20
href=3D"news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl">news:OjGlSKjAFHA.1084@tk2msftngp13.phx.gbl</A>... >>> What are you seeing in the Server Event=20
Viewer >>> >>> -- >>> Cris Hanna =
[SBS -=20
MVP] >>> =
--------------------------------------- >>>=20
Please reply only to the newsgroup and not to me directly so that=20
 >>> everyone can benefit from the =
information >>>=20
"Chris Guimbellot" <<A=20
href=3D"mailto:cguimbellot@FORGETSPAM.hifranchise.com">cguimbellot@FORGETSPAM.hifranchise.com</A>> wrote in >>> message <A=20
href=3D"news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl">news:ueQwcBjAFHA.824@TK2MSFTNGP11.phx.gbl</A>... >>>> =
Hello, >>>> >>>>=20
On many, but not all, of my PCs, when the user opens Outlook, it shuts =

 >>>> down after a few seconds. This started after I =
installed=20
some patches on >>>> my server on Friday. I installed =
the=20
following patches: >>>> >>>> Update =
Rollup for=20
Exchange 2000 (KB870540) >>>> ISA Service Pack=20
2 >>>> Vulnerability in ISA Server 2000...=20
(888258) >>>> >>>> It stands to reason =
that one=20
of these patches caused the problem, but I >>>> am not =
sure.=20
Has this happened to anyone? I appreciate the help.=20
Thanks, >>>> >>>>=20
=
Chris >>>> >>> >>> >> =
>>=20
 > > </BLOCKQUOTE></BODY></HTML>

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Outlook Shutting Down Since Patch Installment

Re: Outlook Shutting Down Since Patch Installment by Cris

Re: Outlook Shutting Down Since Patch Installment by Chris

Re: Outlook Shutting Down Since Patch Installment by Cris

Re: Outlook Shutting Down Since Patch Installment by Chris

Re: Outlook Shutting Down Since Patch Installment by Cris