Dave
Wed Feb 11 10:04:55 CST 2004
Here's a really simple solution we use - no software, custom forms, etc.
When sending a phone message, we use the regular e-mail form, but we preface
the subject with a "+" sign. So I'd get a message with the subject "+Smith,
John 555-1234," with short comments on the subject line (urgent, will call
back). More detailed comments would be written in the message body. That
way, you can sort or group your messages, use rules to move or color them,
etc.
We use an Outlook rule to copy outgoing messages where the subject line
contains a + to a public folder. That way, when people call in for
messages, any one can access them.
"John Bouley" <spamjabouley@nationalsoftwaresystems.com> wrote in message
news:O5UhJUK8DHA.3288@TK2MSFTNGP11.phx.gbl...
> Thanks Sean,
>
> I tried the Slipstick solution but ran into a couple of problems.
> 1. whenever I tried to send the message Outlook security complained that
> another program was trying to send mail, bla, bla.
> 2. I selected my Exchange user from the contact list and when I tried to
> send the message it stated that there were more than one user with the
name.
> Outlook was looking at a contact for my hotmail also. Not very user
friendly
> if you ask me.
>
> Also, the client is looking for a solution that they can better track
phone
> messages. They would like to be able to identify the messages as phone
> messages and later review/search and get the status (did someone return
the
> call?)
> This may be a little more sophisticated than Outlook or Exchange is
capable
> of.
> Can anyone recommend a good solution?
>
> Thanks,
> John
> "Sean" <suzuki93@msn(NO)**(SPAM).commodore> wrote in message
> news:Z8jWb.20323$jH6.15959@newsread1.news.atl.earthlink.net...
> > John,
> >
> > It may be rather simple for your needs, but slipstick.com has a small
> > program that sends phone message via Outlook/Mapi client.
> >
> > Try
http://www.slipstick.com/addins/gallery/. Scroll down for the
"Phone
> > Message" description and zip file.
> >
> > If not, try google...there seems to be several other freebies out there.
> >
> > HTH,
> >
> > Sean
> >
> > "John Bouley" <spamjabouley@nationalsoftwaresystems.com> wrote in
message
> > news:%23gKxeYB8DHA.2028@TK2MSFTNGP10.phx.gbl...
> > > Sorry for being off topic but I was wondering if anyone has used a
Phone
> > > Messages program that works well with Outlook and Exchange. I have a
> > client
> > > who would like to have their secretary take all phone messages using
the
> > > computer and have the messages show up in each person's inbox.
> > >
> > > Thanks,
> > > John
> > >
> > >
> >
> >
>
>