Outlook 2002 Client on SBS

I have a laptop which will not install Outlook 2002 client
from the SBS admin console.

When the user logs onto the laptop (winXP)the message
states software ready to install (click install or cancel)
as it should but when i click the install button it simply
hangs and then reboots the laptop.
It does look as though it is attemtpting to install though.

If i try re-running the add software wizard from SBS admin
console the next time the user logs on it simply says
software ready to install again upon login and then comes
back with a red cross saying installion not ok in a dialog
box after a couple of seconds.

If i look in ADD/Remove programs Outlook2002 is in there
however no shortcuts are placed on the desktop or i can't
access through the run command also when i do a search for
outlook from run/search all i get is outlook express
coming as result.

I installed Outlook the way i always do by right clicking
the computer name in SBS console and choosing ADD software
then selecting the outlook2002 checkbox.

This machine initially had Outlook2000 a while back under
a different users profile then we upgraded it to
Outlook2002 for her but sometimes this users was getting
an option saying cannot find <FileName> on Office disk1
then if you cancelled that a few times Outlook woudl work
ok..

I have had no problems with most installs of the
Outlook2002 client but i seem to recall having a problem
similar to this problem about 6 months ago.

Also can someone tell me if they believe it is best to
install Outlook etc. as the propsed user of a system or as
the Domain Administartor.

Any advice much appreciated.

Jim
Thu Jun 17 18:03:33 CDT 2004

Try installing as administrator. Any user can can use the program
successfully after a good install.

"Robert" <anonymous@discussions.microsoft.com> wrote:

>I have a laptop which will not install Outlook 2002 client
>from the SBS admin console.
>
>When the user logs onto the laptop (winXP)the message
>states software ready to install (click install or cancel)
>as it should but when i click the install button it simply
>hangs and then reboots the laptop.
>It does look as though it is attemtpting to install though.
>
>If i try re-running the add software wizard from SBS admin
>console the next time the user logs on it simply says
>software ready to install again upon login and then comes
>back with a red cross saying installion not ok in a dialog
>box after a couple of seconds.
>
>If i look in ADD/Remove programs Outlook2002 is in there
>however no shortcuts are placed on the desktop or i can't
>access through the run command also when i do a search for
>outlook from run/search all i get is outlook express
>coming as result.
>
>I installed Outlook the way i always do by right clicking
>the computer name in SBS console and choosing ADD software
>then selecting the outlook2002 checkbox.
>
>This machine initially had Outlook2000 a while back under
>a different users profile then we upgraded it to
>Outlook2002 for her but sometimes this users was getting
>an option saying cannot find <FileName> on Office disk1
>then if you cancelled that a few times Outlook woudl work
>ok..
>
>I have had no problems with most installs of the
>Outlook2002 client but i seem to recall having a problem
>similar to this problem about 6 months ago.
>
>Also can someone tell me if they believe it is best to
>install Outlook etc. as the propsed user of a system or as
>the Domain Administartor.
>
>Any advice much appreciated.

Jim B. SBS MVP
remove the mvp to send email

Robert
Fri Jun 18 07:19:09 CDT 2004

Jim,

I have already tried installing as domain Admin.
I have also upped the users local profile to local Admin.

Outlook still won't install properly.

Thanks for the advice though and any other suggestions
most welcome.



>-----Original Message-----
>Try installing as administrator. Any user can can use the
program
>successfully after a good install.
>
>"Robert" <anonymous@discussions.microsoft.com> wrote:
>
>>I have a laptop which will not install Outlook 2002
client
>>from the SBS admin console.
>>
>>When the user logs onto the laptop (winXP)the message
>>states software ready to install (click install or
cancel)
>>as it should but when i click the install button it
simply
>>hangs and then reboots the laptop.
>>It does look as though it is attemtpting to install
though.
>>
>>If i try re-running the add software wizard from SBS
admin
>>console the next time the user logs on it simply says
>>software ready to install again upon login and then
comes
>>back with a red cross saying installion not ok in a
dialog
>>box after a couple of seconds.
>>
>>If i look in ADD/Remove programs Outlook2002 is in there
>>however no shortcuts are placed on the desktop or i
can't
>>access through the run command also when i do a search
for
>>outlook from run/search all i get is outlook express
>>coming as result.
>>
>>I installed Outlook the way i always do by right
clicking
>>the computer name in SBS console and choosing ADD
software
>>then selecting the outlook2002 checkbox.
>>
>>This machine initially had Outlook2000 a while back
under
>>a different users profile then we upgraded it to
>>Outlook2002 for her but sometimes this users was getting
>>an option saying cannot find <FileName> on Office disk1
>>then if you cancelled that a few times Outlook woudl
work
>>ok..
>>
>>I have had no problems with most installs of the
>>Outlook2002 client but i seem to recall having a problem
>>similar to this problem about 6 months ago.
>>
>>Also can someone tell me if they believe it is best to
>>install Outlook etc. as the propsed user of a system or
as
>>the Domain Administartor.
>>
>>Any advice much appreciated.
>
>Jim B. SBS MVP
>remove the mvp to send email
>.
>

Lanwench
Fri Jun 18 08:58:29 CDT 2004

Try logging in locally as domain admin and installing it manually on the
laptop.

Robert wrote:
> Jim,
>
> I have already tried installing as domain Admin.
> I have also upped the users local profile to local Admin.
>
> Outlook still won't install properly.
>
> Thanks for the advice though and any other suggestions
> most welcome.
>
>
>
>> -----Original Message-----
>> Try installing as administrator. Any user can can use the program
>> successfully after a good install.
>>
>> "Robert" <anonymous@discussions.microsoft.com> wrote:
>>
>>> I have a laptop which will not install Outlook 2002 client
>>> from the SBS admin console.
>>>
>>> When the user logs onto the laptop (winXP)the message
>>> states software ready to install (click install or cancel)
>>> as it should but when i click the install button it simply
>>> hangs and then reboots the laptop.
>>> It does look as though it is attemtpting to install though.
>>>
>>> If i try re-running the add software wizard from SBS admin
>>> console the next time the user logs on it simply says
>>> software ready to install again upon login and then comes
>>> back with a red cross saying installion not ok in a dialog
>>> box after a couple of seconds.
>>>
>>> If i look in ADD/Remove programs Outlook2002 is in there
>>> however no shortcuts are placed on the desktop or i can't
>>> access through the run command also when i do a search for
>>> outlook from run/search all i get is outlook express
>>> coming as result.
>>>
>>> I installed Outlook the way i always do by right clicking
>>> the computer name in SBS console and choosing ADD software
>>> then selecting the outlook2002 checkbox.
>>>
>>> This machine initially had Outlook2000 a while back under
>>> a different users profile then we upgraded it to
>>> Outlook2002 for her but sometimes this users was getting
>>> an option saying cannot find <FileName> on Office disk1
>>> then if you cancelled that a few times Outlook woudl work
>>> ok..
>>>
>>> I have had no problems with most installs of the
>>> Outlook2002 client but i seem to recall having a problem
>>> similar to this problem about 6 months ago.
>>>
>>> Also can someone tell me if they believe it is best to
>>> install Outlook etc. as the propsed user of a system or as
>>> the Domain Administartor.
>>>
>>> Any advice much appreciated.
>>
>> Jim B. SBS MVP
>> remove the mvp to send email
>> .