Hi,

We are running SBS2000 on a LAN with 60% Win2K Pro with Outlook2002 client
and the rest run Win XP Pro with Outlook 2002 client.

What I have noticed is that when users view their Exchange Mailbox on the XP
Pro machines using Outlook 2002 client, they need to click around the folders
(e.g. Sent Items) in folder view to refresh their Inbox, otherwise any new
emails would not appear in their Inbox automatically. If you hit
Send/Receive it makes no difference at all.

Is this a known problem? Please let me know on how to fix.

skc

Re: Outlook02 and XP Pro by Merv

Merv
Mon Dec 06 10:25:37 CST 2004

Windows XP-Based Clients Do Not Receive "New Mail" Notification Messages
After You Install Service Pack 1
http://support.microsoft.com/?id=815052

If you have Win XP SP2, maybe it could be the new WinXP firewall is blocking
UDP packets.

--
Merv Porter [SBS MVP]
===================================

"Skc" <Skc@discussions.microsoft.com> wrote in message
news:A4275152-92AE-4C52-A101-215C98DFEB0E@microsoft.com...
> Hi,
>
> We are running SBS2000 on a LAN with 60% Win2K Pro with Outlook2002 client
> and the rest run Win XP Pro with Outlook 2002 client.
>
> What I have noticed is that when users view their Exchange Mailbox on the
XP
> Pro machines using Outlook 2002 client, they need to click around the
folders
> (e.g. Sent Items) in folder view to refresh their Inbox, otherwise any new
> emails would not appear in their Inbox automatically. If you hit
> Send/Receive it makes no difference at all.
>
> Is this a known problem? Please let me know on how to fix.
>
> skc