Outbound emails stuck in queue

Hello,

I am not able to have outbound email flowing anymore.
This started happening a week after we had to change our server external IP.
Things were working fine for a week until now.

Our setting is :
SBS2000
Exchange 2000 SP3
W2K SP4


I tried to run ICW but unfortunately it doesn't change anything

I tried to setup the "SMTP virtual server" to use weither our ISP mailhost
( by setting the fully qualified domain and smart host to our ISP mail
server name ) or by using the server itself SERVERNAME.MYDOMAIN.COM
I also tried to setup the "Smallbusiness SMTP connector" to use our ISP
mailhost as well.
Without any success.

I also tried to restart the server multiple times.

When checking the Queue in the "SMTP virtual server" all the emails are
being queued or in a "retry" state.

When I tried to connect from the command prompt to an outside mail server
( telnet mail.outsideserver.com 25 ) I get a successful connection.
When I setup outlook express and create a "dummy account" to send email
using our ISP mail relay , things are working fine.



Any idea ?

Marina
Wed Feb 11 16:05:58 CST 2004

Try using DNS for sending mail instead of a smarthost. Are you using 2 nics?

--
Regards,

Marina
Microsoft SBS-MVP

"Pascal Duchemin" <aldo@duchemin.org> schreef in bericht
news:ufRZvqL8DHA.3448@TK2MSFTNGP09.phx.gbl...
> Hello,
>
> I am not able to have outbound email flowing anymore.
> This started happening a week after we had to change our server external
IP.
> Things were working fine for a week until now.
>
> Our setting is :
> SBS2000
> Exchange 2000 SP3
> W2K SP4
>
>
> I tried to run ICW but unfortunately it doesn't change anything
>
> I tried to setup the "SMTP virtual server" to use weither our ISP mailhost
> ( by setting the fully qualified domain and smart host to our ISP mail
> server name ) or by using the server itself SERVERNAME.MYDOMAIN.COM
> I also tried to setup the "Smallbusiness SMTP connector" to use our ISP
> mailhost as well.
> Without any success.
>
> I also tried to restart the server multiple times.
>
> When checking the Queue in the "SMTP virtual server" all the emails are
> being queued or in a "retry" state.
>
> When I tried to connect from the command prompt to an outside mail server
> ( telnet mail.outsideserver.com 25 ) I get a successful connection.
> When I setup outlook express and create a "dummy account" to send email
> using our ISP mail relay , things are working fine.
>
>
>
> Any idea ?
>
>

Ray
Thu Feb 12 14:08:57 CST 2004

I had this same problem after changing isp's. I had the isp's dns servers
listing under the tcp/ip settings for my nic. Turns out you should list the
sbs servers ip address here instead and use dns forwarders to point to the
isp's dns server.

Ray

"Pascal Duchemin" <aldo@duchemin.org> wrote in message
news:ufRZvqL8DHA.3448@TK2MSFTNGP09.phx.gbl...
> Hello,
>
> I am not able to have outbound email flowing anymore.
> This started happening a week after we had to change our server external
IP.
> Things were working fine for a week until now.
>
> Our setting is :
> SBS2000
> Exchange 2000 SP3
> W2K SP4
>
>
> I tried to run ICW but unfortunately it doesn't change anything
>
> I tried to setup the "SMTP virtual server" to use weither our ISP mailhost
> ( by setting the fully qualified domain and smart host to our ISP mail
> server name ) or by using the server itself SERVERNAME.MYDOMAIN.COM
> I also tried to setup the "Smallbusiness SMTP connector" to use our ISP
> mailhost as well.
> Without any success.
>
> I also tried to restart the server multiple times.
>
> When checking the Queue in the "SMTP virtual server" all the emails are
> being queued or in a "retry" state.
>
> When I tried to connect from the command prompt to an outside mail server
> ( telnet mail.outsideserver.com 25 ) I get a successful connection.
> When I setup outlook express and create a "dummy account" to send email
> using our ISP mail relay , things are working fine.
>
>
>
> Any idea ?
>
>

Pascal
Fri Feb 13 13:47:55 CST 2004

Thanks for your answers.

I had tried those suggestions but unfortunaltey mail would still get queued.

So, after spending hours trying to tweak settings I decided to reinstall IIS
and then Exchange. Things work great now !!!

I wish I would have done the reinstall earlier, it would have save me a lot
of time :)


"Pascal Duchemin" <aldo@duchemin.org> wrote in message
news:ufRZvqL8DHA.3448@TK2MSFTNGP09.phx.gbl...
> Hello,
>
> I am not able to have outbound email flowing anymore.
> This started happening a week after we had to change our server external
IP.
> Things were working fine for a week until now.
>
> Our setting is :
> SBS2000
> Exchange 2000 SP3
> W2K SP4
>
>
> I tried to run ICW but unfortunately it doesn't change anything
>
> I tried to setup the "SMTP virtual server" to use weither our ISP mailhost
> ( by setting the fully qualified domain and smart host to our ISP mail
> server name ) or by using the server itself SERVERNAME.MYDOMAIN.COM
> I also tried to setup the "Smallbusiness SMTP connector" to use our ISP
> mailhost as well.
> Without any success.
>
> I also tried to restart the server multiple times.
>
> When checking the Queue in the "SMTP virtual server" all the emails are
> being queued or in a "retry" state.
>
> When I tried to connect from the command prompt to an outside mail server
> ( telnet mail.outsideserver.com 25 ) I get a successful connection.
> When I setup outlook express and create a "dummy account" to send email
> using our ISP mail relay , things are working fine.
>
>
>
> Any idea ?
>
>