Hello

We had a problem recently when part of the OfficeScan software was
deleted by mistake! I re-installed the software but it looks as if
there is a config error as the server is not updating the pattern
files.

I have hourly schedule for this and the proxy server info is there. I
think I'm correct in having port 8080 for this? Is there any way in
which I can test that the proxy settings are OK? Apart from the fact
that they appear to be wrong as the updating is not happening!

Cheers

Geoff

Re: OfficeScan server not updating pattern files? by Dave

Dave
Wed Apr 28 13:24:00 CDT 2004

I ran in to this problem before - see if this applies to your situation:
http://kb.trendmicro.com/solutions/solutionDetail.asp?solutionID=14595

DS

"Geoff Cox" <geoff.cox@minusspam.freeuk.com> wrote in message
news:k8nv8017gobrisnk84e8ud49mnemhv8ak7@4ax.com...
> Hello
>
> We had a problem recently when part of the OfficeScan software was
> deleted by mistake! I re-installed the software but it looks as if
> there is a config error as the server is not updating the pattern
> files.
>
> I have hourly schedule for this and the proxy server info is there. I
> think I'm correct in having port 8080 for this? Is there any way in
> which I can test that the proxy settings are OK? Apart from the fact
> that they appear to be wrong as the updating is not happening!
>
> Cheers
>
> Geoff



Re: OfficeScan server not updating pattern files? by Geoff

Geoff
Wed Apr 28 15:40:49 CDT 2004

On Wed, 28 Apr 2004 13:24:00 -0500, "Dave Stoecker"
<david_stoecker@hotCOFFEEmail.com> wrote:

>I ran in to this problem before - see if this applies to your situation:
>http://kb.trendmicro.com/solutions/solutionDetail.asp?solutionID=14595

Dave,

low and behold I already had the new dll on the hard disk but had
forgotten to use it!

Thanks for the info.

Cheers

Geoff