Re: Office XP error messages by Marina
Marina
Sat Sep 20 18:18:07 CDT 2003
Got all W2K/XP's patched with the ms03-039? The SVCHOST-error is typical for
the blastworm.
Open up Taskmanager on every machine and look for the msblast.exe,
mspatch.exe or teekids-proces. Kill it and go to www.sophos.com to get the
removaltool. After that install ms03-039 from microsoft to prevent from
happening again.
Marina
"Jeff Middleton [SBS-MVP]" <jeff@cfisolutions.com> schreef in bericht
news:u#CUvD7fDHA.560@tk2msftngp13.phx.gbl...
> Sounds like you need to do a virus sweep there first to confirm that your
> machines are clean.
>
> As far as diagnosing things further, if this is happening on all
computers,
> try disconnecting one from the LAN to isolate it, then troubleshoot it
like
> a standalone PC, logon as a local Administrator, and get the machine to
work
> first by itself. Along the way, you may find out where you went wrong.
>
> You could remove and reinstall Office, but I think that your problem
sounds
> like either an AV program out of control, and actual virus, or perhaps
> malware embedding itself into IE and cause Word to flip out.
>
>
> "Joe" <jadonovan@cox.net> wrote in message
> news:018401c37fa7$2e7c2620$a301280a@phx.gbl...
> > I have a network running Win2k SBS with SQL and 7 clients
> > running win2k. When running Word I get the following
> > errors on all clients.
> >
> > "The office assistant coult be started. The assistant
> > might not have been deleted properly, there might be a
> > problem with your office setup or you computer might be
> > low on memory."
> >
> > "This document could not be registered, It will not be
> > possible to create links from other documents to this
> > document."
> >
> > "SVCHOST.exe has generated errors and will closed by
> > windows. You will need to restart the program."
> >
> > Please hepl me solve this problem
> >
> > Thank you
> > Joe Donovan
>
>