Microsoft Shared Fax on SBS 2000 stops receiving faxes

We run microsoft shared fax on our SBS 2000 server. Every so often, a fax
will come in and the fax machine hangs on it. There is a folder on the
server, C:\Documents and Settings\All Users\Application
Data\Microsoft\Shared Fax\Queue, that shows a file in the queue but the size
is 0 kb. Every time this happens, if another fax comes in the fax service
on the server won't pick up the fax. If I try restart the service, it will
stop it but it won't restart it. Our only remedy is to reboot the server.

Any suggestions?

Henry
Fri Sep 17 07:53:21 CDT 2004

Sadly the only answer I can give is that if you need reliable and robust
Fax sharing in SBS then purchase a 3rd party Fax solution like Winfax,
GFI Faxmaker, Rightfax or one of the others. - Also use something like a
Brooktrout Fax board.

--
Henry Craven {SBS-MVP}
CI Information Technology
Melbourne Australia

"Rick" <rick@bradbradley.com> wrote in message
news:uYzwcDBnEHA.2708@TK2MSFTNGP10.phx.gbl...
> We run microsoft shared fax on our SBS 2000 server. Every so often, a
fax
> will come in and the fax machine hangs on it. There is a folder on
the
> server, C:\Documents and Settings\All Users\Application
> Data\Microsoft\Shared Fax\Queue, that shows a file in the queue but
the size
> is 0 kb. Every time this happens, if another fax comes in the fax
service
> on the server won't pick up the fax. If I try restart the service, it
will
> stop it but it won't restart it. Our only remedy is to reboot the
server.
>
> Any suggestions?