Rob
Sun Feb 08 16:28:41 CST 2004
Looks like your external email setup bypasses Exchange and goes direct to
your individual users.
If you want to persist with that option, you should be able to adjust
Outlook settings to send recieve almost automatically - Tools > Options >
Mail Settings - Send/Receive.
To use exchange fully, run the ICW, on the server, and select the POP email
option for exchange, in there you load the settings for each email account,
linking the POP account to the user's mailbox - thus you must have set up
your SBS users before running the ICW.
Then once the ICW is setup, using the workstations Outlook Properties, check
that the email account is pointed at the Exchange Server for the user. This
should then open a "mailbox - user" folder tree for the user in their
workstation's Outlook (they may already have that tree in part if you have
previously been partly using exchange). Their old bypassed mail which is
probably in a separate folder coan be copied into the mailbox folder tree,
the old folder closed (right click on it), and finally check the Outlook
properties again to delete the old "direct" email account.
"William" <anonymous@discussions.microsoft.com> wrote in message
news:ca6701c3ee33$93e0ec80$a401280a@phx.gbl...
> You ask if we are using only Exchange mail profile or are
> they using an Internet profile as well...Don't really
> understand this unless you mean are we using hotmail or
> another webbased mail acount. No we are not.
>
> We use BT account to have mail come into our organization
> as this is our ISP. We have a broadband account with them.
>
> Then we went into My Computer > control panel > Mail, on
> the client PC. We then inserted our username and password
> and also.
> pop3.ispname.com
> smtp.ispname.com
> We get the mail in OK but we need to click send and
> receive to get our mail.
>
>
>
> >-----Original Message-----
> >Hello William,
> >
> >Are your Outlook clients using only an Exchange mail
> profile, or are they
> >using an Internet mail profile as well?
> >
> >If they are using only an Exchange profile in Outlook,
> then we should
> >receive the email automatically in the Inbox. If this
> isn't working, we'll
> >have to investigate further. Let us know how the Outlook
> profiles are setup
> >and we'll go from there.
> >
> >Regards,
> >
> >Dana Becker
> >Microsoft Small Business Server Support
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >|
> >| Our company has 5 pc's and two printers and a scanner.
> We
> >| use SBS2k and also exchange 2002.
> >|
> >| We are connected to the Interent via a BB modem which
> is
> >| connected to our second network card on the server.
> >| When users logon to the network and open their outlook
> >| they have to click send/receive in order to get their
> mail.
> >| There is also NO ''new mail has arrived'' notification
> >| when a user has his/her outlook opened and receives a
> new
> >| email message.
> >|
> >| How do we have it so that the user doesn't have to
> click
> >| send/receive in order to get their mail and is also
> >| notified when new mail arrives?
> >|
> >|
> >|
> >
> >.
> >