Interesting OWA behavior

SBS 2000... up to date patches, etc.

Two remote users who access their email only through OWA have found if they
open an email (double-click) to read it, then go back to the main OWA window
(without closing the opened email) and click on Inbox, the opened email is
suddenly gone - there's no trace of it in the sent items, deleted items,
etc. I have tried to replicate this on other OWA accounts on the server,
but it is proprietary to only these two in particular...

Any ideas?

Thanks,
Scott

Daryl
Fri Feb 27 01:59:54 CST 2004

Do they have the view set to Unread Mail Only? That would give that
behaviour.

"Scott" <sgrubb@[NOSPAM]aircooled.net> wrote in message
news:e7VuP$D$DHA.3772@TK2MSFTNGP11.phx.gbl...
> SBS 2000... up to date patches, etc.
>
> Two remote users who access their email only through OWA have found if
they
> open an email (double-click) to read it, then go back to the main OWA
window
> (without closing the opened email) and click on Inbox, the opened email is
> suddenly gone - there's no trace of it in the sent items, deleted items,
> etc. I have tried to replicate this on other OWA accounts on the server,
> but it is proprietary to only these two in particular...
>
> Any ideas?
>
> Thanks,
> Scott
>
>

Scott
Tue Mar 02 14:21:06 CST 2004

Thanks, Daryl!

I didn't think to check that. Unfortunately, I deleted and recreated the
users, so I can't check it any more. I'll consider this in the future.

Thanks,
Scott


"Daryl Maunder" <dmaunder.nospam@midnightoil.nospam.com.nospam.au> wrote in
message news:Oth9ofQ$DHA.3536@TK2MSFTNGP10.phx.gbl...
> Do they have the view set to Unread Mail Only? That would give that
> behaviour.
>
> "Scott" <sgrubb@[NOSPAM]aircooled.net> wrote in message
> news:e7VuP$D$DHA.3772@TK2MSFTNGP11.phx.gbl...
> > SBS 2000... up to date patches, etc.
> >
> > Two remote users who access their email only through OWA have found if
> they
> > open an email (double-click) to read it, then go back to the main OWA
> window
> > (without closing the opened email) and click on Inbox, the opened email
is
> > suddenly gone - there's no trace of it in the sent items, deleted items,
> > etc. I have tried to replicate this on other OWA accounts on the
server,
> > but it is proprietary to only these two in particular...
> >
> > Any ideas?
> >
> > Thanks,
> > Scott
> >
> >
>
>