Help with Installation Crashing!

I am trying to build a server using SBS 2000. I have an older (2000) micron server with Intel board and dual PIII 650's, 1 GB RAM, and a Promise IDE Raid array (3 drives in Raid 5). I finally got the system to work with the Raid card after flahing the system and Raid card Bios. I start the install Disk 1 and it goes all the way through installation to the final reboot. The system the displays starting windows, followed by preparing network settings and then I get either

a) system hangs and will go no further or
b) i get to log in and then instead of the desktop I get a blank screen with the cursor only (which I can move)

Either way, I have no choice but to shut the system down/reset. When I do the sytem will not boot to the array and gives an error about no system present and then it starts the install process all over again.

I read about an issue with dual processors hanging at this point, but the fix is to install the service pack, which I am finding difficult to do since I cannot get to the OS...

Any thoughts, hints, or suggestions welcome. I thank you in advance for your input.

Steven Welland

Mike
Fri Oct 24 16:03:43 CDT 2003

2 year ago I had a same problem, and I gave up, It didn't
go through at all.

how ever by removing one CPU I was able to do some
progress but again another comes up
sorry, but I suggest you same, don't spend more time.

>-----Original Message-----
>I am trying to build a server using SBS 2000. I have an
older (2000) micron server with Intel board and dual PIII
650's, 1 GB RAM, and a Promise IDE Raid array (3 drives in
Raid 5). I finally got the system to work with the Raid
card after flahing the system and Raid card Bios. I start
the install Disk 1 and it goes all the way through
installation to the final reboot. The system the displays
starting windows, followed by preparing network settings
and then I get either
>
>a) system hangs and will go no further or
>b) i get to log in and then instead of the desktop I get
a blank screen with the cursor only (which I can move)
>
>Either way, I have no choice but to shut the system
down/reset. When I do the sytem will not boot to the
array and gives an error about no system present and then
it starts the install process all over again.
>
>I read about an issue with dual processors hanging at
this point, but the fix is to install the service pack,
which I am finding difficult to do since I cannot get to
the OS...
>
>Any thoughts, hints, or suggestions welcome. I thank you
in advance for your input.
>
>Steven Welland
>
>.
>

Jeff
Fri Oct 24 18:26:40 CDT 2003

Not sure if you have the option to boot in safe mode with this configuration
not completely finished. FWIW, that symptom is similar to a video related
error I had on an SBS server upgrade due to a video card that needed to be
smashed and relieved of further responsibilities.

The natural thought would be to reduce complexity by trying to run the
configuration without the RAID, just use a single, if only as a test. You
don't mention if you have any SCSI stuff attached. Did you by chance specify
the Promise card with F6 during setup? Current driver?

"Steve Welland" <swelland@plstrains.com> wrote in message
news:473BFD3D-A7AF-44CC-BDD9-32D8AFE0CDAF@microsoft.com...
> I am trying to build a server using SBS 2000. I have an older (2000)
micron server with Intel board and dual PIII 650's, 1 GB RAM, and a Promise
IDE Raid array (3 drives in Raid 5). I finally got the system to work with
the Raid card after flahing the system and Raid card Bios. I start the
install Disk 1 and it goes all the way through installation to the final
reboot. The system the displays starting windows, followed by preparing
network settings and then I get either
>
> a) system hangs and will go no further or
> b) i get to log in and then instead of the desktop I get a blank screen
with the cursor only (which I can move)
>
> Either way, I have no choice but to shut the system down/reset. When I do
the sytem will not boot to the array and gives an error about no system
present and then it starts the install process all over again.
>
> I read about an issue with dual processors hanging at this point, but the
fix is to install the service pack, which I am finding difficult to do since
I cannot get to the OS...
>
> Any thoughts, hints, or suggestions welcome. I thank you in advance for
your input.
>
> Steven Welland
>

jimbehningmvp
Fri Oct 24 20:43:52 CDT 2003

Sometimes it does not like the driver of something. First guess would
be it does not like your Promise controller. Second guess would be a
video driver.

"Steve Welland" <swelland@plstrains.com> wrote:

>I am trying to build a server using SBS 2000. I have an older (2000) micron server with Intel board and dual PIII 650's, 1 GB RAM, and a Promise IDE Raid array (3 drives in Raid 5). I finally got the system to work with the Raid card after flahing the system and Raid card Bios. I start the install Disk 1 and it goes all the way through installation to the final reboot. The system the displays starting windows, followed by preparing network settings and then I get either
>
>a) system hangs and will go no further or
>b) i get to log in and then instead of the desktop I get a blank screen with the cursor only (which I can move)
>
>Either way, I have no choice but to shut the system down/reset. When I do the sytem will not boot to the array and gives an error about no system present and then it starts the install process all over again.
>
>I read about an issue with dual processors hanging at this point, but the fix is to install the service pack, which I am finding difficult to do since I cannot get to the OS...
>
>Any thoughts, hints, or suggestions welcome. I thank you in advance for your input.
>
>Steven Welland

Jim B. SBS MVP
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