HELP - trend officescan uninstallation

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 - 1
 - "Automatic Discovery" and ISA Hi, I am just wondering if someone can help me? We have a SBS2000 setup with ISA running just in cache mode and an external PIX (please no comments about firewalls security etc). The issue has come about that we need to enable the publishing of the ISA server proxy via auto discovery due to the company now having a number of VPN and laptop clients (all Secure NAT). I know how to set up Automatic Discovery and I also know of the problem of the default port 80 conflicting with the IIS, additionally the Auto Discovery needs to work via DNS so we cannot change the default port in ISA. My answer was to set up two internal IP addresses on the internal NIC and have ISA listen on the second IP (192.168.16.8) address and remove any listening on the standard 192.168.16.2, so that ISA and IIS could both listen to port 80. I have set up the WPAD alias and A record to point to the second IP address I thought this should work but when a VPN client logs in and trys to access a web page a login prompt appears for 192.168.16.2 - should this not be 192.168.16.8? The credentials a entered and seem to be accepted, but no external web pages can be acessed. Why does the login prompt appear when the user details have aready been entered via the VPN login and why does it continue to point to 192.168.16.2 - have I missed something? I know our Internet gateway is configured to only allow 192.168.16.2 to access the Internet so no one can by-pass the proxy, can this be causing the problem. If ISA server listens on 192.168.16.8 does it also send the request out for the web page via 192.168.16.8 or 192.168.16.2 - I do not know how ISA handles this. Any help would be appreciated. Thanks Zane Tag: HELP - trend officescan uninstallation Tag: 139177
 - 2
 - Any Suggestions ... Okay gang, Here is what I am encountring at the customer site: The Situation: -------------- The customer has MS Exchange server hosted at their ASP (Application Service Provider). They connect to their MS Exchange through the Internet (Cable Modem - Broad Band)using MS Outlook 2K/XP edition fully patched and all. There are about 5 computers with WIN2K and 1 with XP Professional, all patched as well. Their MS Exchange server is hosted behind the firewall (not sure which firewall the ASP is using). They have a SAV GESTETNER printer which is behind the firewall as well and hosted by the ASP. They connect to the printer through standard TCP/IP port, therefore not through the print server. Now the customer wants to host their own MS Exchange, have a firewall and VPN. I suggested SBS and they agreed. The customer wanted to have Firewall and VPN portion done first and just configure the MS Exchange portion and transfer the MX record later on. I installed SBS and configured the firewall/VPN and MS Exchange. The configuration and installation went smooth and successful. The Network Configs: ------------------- They wanted to keep static IP addressing and SNAT so that they can ping because of some requirements they have because of their development/programming enviornment. Their IP scheme is as follows: Internal IP Address: 10.125.1.2 Subnet: 255.255.255.0 Gateway: 10.125.1.2 They wanted to keep it that way and didnt want to use any other IP Scheme because thats what they have been using all the time. Please note: MS Exchange and the SAV GESTETNER printer hosted with ASP, NAT'd and behind the firewall. They have encoded the MS Exchange Server and Printer's public IP address in their host files on each computer which want to use the MS Exchange Server and printing. Therefore they can ping with just the host name and connect with the MS Exchange and the printer with no problem! The Problem: ------------ Few problems start arising after the installtion: 1) They were not able to log on to ASP hoste MS Exchange. Now it was obvious that I needed to change the MS Exchange Server name in their MS Outlook. So I did! I changed it from the new one (New SBS Settings) to the old one but it still didnt work. As soon as I change the name to their ASP hosted Exchange Server, after few seconds it defaults back to new SBS Exchange Server!! Well I did some work around and left the new SBS server Exchange settings as it is and created a new profile specifying the name/settings for the OLD ASP hosted MS Exchange! What I am thinking here is that once the MX records are straighten up then I can delete/remove the old ASP hosted Exchange profile. Now it worked with all computer whose OS was WIN2K but with the one using XP Professional. It just CAN NOT connect to the old ASP hosted Exchange server!! It just says that it CAN NOT connect to the old ASP hosted Exchange server. Well, to work around I put that computer to use OWA till we get the MX records straighten up! 2) The second problem is that they can not access the SAV GESTETNER printer. No one can print from that printer. The error message says that the printer is disconnected! I deleted the printer and installed it again but to no avail. Same error message. Now I know that before SBS everything was working! I have no idea what could have changed so that they can not print and the one XP machine can not connect to the MS Exchange server. If anyone have any ideas or suggestions, please let me know. I appreciate any reply. Thanks in advance.. Best Regards, Waseem Tag: HELP - trend officescan uninstallation Tag: 139168
 - 3
 - * Newsgroup doc. and 7404 Tips, Tricks, and Registry Hacks - 01-Nov-2003 10:45.12 * 01-Nov-2003 10:45.12. Please see the Microsoft Newsgroups page at http://communities.microsoft.com/newsgroups/default.asp Visit Windows & .NET Magazine's 7404 tips at http://www.jsiinc.com - press the "Tips & Tricks" button. Jerold Schulman Windows: General MVP JSI, Inc. http://www.jsiinc.com Tag: HELP - trend officescan uninstallation Tag: 139163
 - 4
 - SP1a Dear All Is this worth installing i have heard mixed reviews of this. i have tried installing and no luck i get an error that states service pack needs to be installed and something about windows. I have read that all we need to to is contact product support for a reg fix ( apparently when you install SBS some of the reg keys do not get deleted!). My SBS is from Dell and we all know how goo they are!!! As this is OEM product does anyone have the reg keys or info to work around this problem thanks keith Tag: HELP - trend officescan uninstallation Tag: 139159
 - 5
 - Internet Connection Problem Well it's not actually an Internet Connection problem, it's a delay when going from a non-secure page on our web site from a workstation behind our SBS2000 Server. We have a DSL connection with a Netopia Cayman 3546 Router (DHCP off). We have static IP addresses, 2 NIC and have set up SBS EXACTLY as described in http://www.sbslinks.com/sbs2000router.htm . The most often use of the internet here is to enter orders into our web store (www.tapeandmedia.com). The site is hosted externally at a datacenter in NJ, we are in CT. The problem is: when entering orders, when we go from a non-secure page to a secure page to enter credit card info, the page seems to stall while loading and takes 20-30 seconds to load. This does not happen at other locations and it does not happen if I plug my laptop directly into the router. I have spent hours with tech support of our DSL service and have found no problems with their service. Any suggestions would be appreciated. Has anyone else had a similar problem? Bennie Tag: HELP - trend officescan uninstallation Tag: 139157
 - 6
 - WinMgmt hogging CPU Trying to build an SBS2K installation, all was going fine until I tried to add a Symbios SCSI controller. CPU ground almost to a halt on the reboot, and WinMgmt is hogging 99% of CPU time. Can't stop it. Tried removing the SCSI card and deleting the drivers - even without the card the same thing is happening. Anyone any ideas how to home in on it? I really don't want to start again! Tag: HELP - trend officescan uninstallation Tag: 139152
 - 7
 - ISA - IP Address setting for External NIC (2nd) Setting up a router (which is connected to a switch) for access to the Internet. I am using a second NIC and trying to set up using ISA. I know I have to set up the router first, with its information from the ISP (DHCP PPPoE). My question is what external IP address do I use for the 2nd NIC? Do I : 1) modify the LAT table, make one available by removing it 2) use the same as the router or 3) assign a new external address? if so what is the recommendation? Tag: HELP - trend officescan uninstallation Tag: 139142
 - 8
 - Set up OS/RAID I have a small company-2 remote offices and 11 workstations with the server in one office. We utilize Access and SQL databases for most all of our data, part of which is website generated. I have a server which currently has 5 drives-4 are in a RAID5 array and 1 is hot spare. I was recently told that having the OS on that array really slows down the SQL performance. I am not a whiz on this so does anybody have any better suggestions. I can add one more drive to my case and setup 1-RAID5 array and 1-RAID1 array if that might help. Thanks for any insight. Carl Tag: HELP - trend officescan uninstallation Tag: 139140
 - 9
 - Exchange Server problem Hi, We have SBS 2000 running on an IBM x232 Server. Of late, I find that the Exchange Server stops responding to clients and I find a lot of error message in the Applicaton log. However, all the Exchange services remain started. This is happening atleast once a day. If I restart the server everything starts working fine and it continues for another 24 hours. I have also noticed that when this happens, I am not able to get into the details of the events in the Event logs and when I try to close the Event viewer I get a similar message saying that "Close all property pages before you close Event viewer". Please advise. Thanks, Rina. Tag: HELP - trend officescan uninstallation Tag: 139135
 - 10
 - SQL 2K install on SBS 2003 std I have just received a new machine with SBS 2003 on it for testing. Dell did not offer the premium edition, so I figured I would install a developer version of SQL server 2K to test with once I got it. But when I try to install SQL 2K from the Universal disks, SQL 2K says the operating system will not support < SQL 2K sp 2. Anyone have any ideas on what I should do to get the developer SQL to install? Thanks, -Paul Tag: HELP - trend officescan uninstallation Tag: 139114
 - 11
 - Let's see if anyone can come up with good suggestions Okay gang, Here is what I am encountring at the customer site: The Situation: -------------- The customer has MS Exchange server hosted at their ASP (Application Service Provider). They connect to their MS Exchange through the Internet (Cable Modem - Broad Band)using MS Outlook 2K/XP edition fully patched and all. There are about 5 computers with WIN2K and 1 with XP Professional, all patched as well. Their MS Exchange server is hosted behind the firewall (not sure which firewall the ASP is using). They have a SAV GESTETNER printer which is behind the firewall as well and hosted by the ASP. They connect to the printer through standard TCP/IP port, therefore not through the print server. Now the customer wants to host their own MS Exchange, have a firewall and VPN. I suggested SBS and they agreed. The customer wanted to have Firewall and VPN portion done first and just configure the MS Exchange portion and transfer the MX record later on. I installed SBS and configured the firewall/VPN and MS Exchange. The configuration and installation went smooth and successful. The Network Configs: ------------------- They wanted to keep static IP addressing and SNAT so that they can ping because of some requirements they have because of their development/programming enviornment. Their IP scheme is as follows: Internal IP Address: 10.125.1.2 Subnet: 255.255.255.0 Gateway: 10.125.1.2 They wanted to keep it that way and didnt want to use any other IP Scheme because thats what they have been using all the time. Please note: MS Exchange and the SAV GESTETNER printer hosted with ASP, NAT'd and behind the firewall. They have encoded the MS Exchange Server and Printer's public IP address in their host files on each computer which want to use the MS Exchange Server and printing. Therefore they can ping with just the host name and connect with the MS Exchange and the printer with no problem! The Problem: ------------ Few problems start arising after the installtion: 1) They were not able to log on to ASP hoste MS Exchange. Now it was obvious that I needed to change the MS Exchange Server name in their MS Outlook. So I did! I changed it from the new one (New SBS Settings) to the old one but it still didnt work. As soon as I change the name to their ASP hosted Exchange Server, after few seconds it defaults back to new SBS Exchange Server!! Well I did some work around and left the new SBS server Exchange settings as it is and created a new profile specifying the name/settings for the OLD ASP hosted MS Exchange! What I am thinking here is that once the MX records are straighten up then I can delete/remove the old ASP hosted Exchange profile. Now it worked with all computer whose OS was WIN2K but with the one using XP Professional. It just CAN NOT connect to the old ASP hosted Exchange server!! It just says that it CAN NOT connect to the old ASP hosted Exchange server. Well, to work around I put that computer to use OWA till we get the MX records straighten up! 2) The second problem is that they can not access the SAV GESTETNER printer. No one can print from that printer. The error message says that the printer is disconnected! I deleted the printer and installed it again but to no avail. Same error message. Now I know that before SBS everything was working! I have no idea what could have changed so that they can not print and the one XP machine can not connect to the MS Exchange server. If anyone have any ideas or suggestions, please let me know. I appreciate any reply. Thanks in advance.. Best Regards, Waseem Tag: HELP - trend officescan uninstallation Tag: 139113
 - 12
 - OutlookXP to Exchange2k fault. incorrect user credentials being passed Running SBS2000 for approx 18months. NP. Clients using WinXP Pro and OfficeXP Just recently got back from holidays and my wife could not log onto Exhange. Got error "Unable to open your default mail folders. You do not have permission to log on". I didn't think too much of it at he time as I did not have time to correct the fault and my wife has the ability to make computers crash by walking past them. I thought it would recity as soon as she had left. When i did get around to checking the first thing I did was log on from another computer. Now initially, from memory, this was ok. But subsequently this has starting failing as well. Currently the situation is anyone except admin can not logon to exchange using Outlook. OWA is fine. I enabled some Diag logging and starting getting a range of errors in the application log. I have one error in the system log but i believe that was pre-existing and refers to MRxSmb, ID 8003, master browser elections. ERROR 1 This occurs 6 times for each outlook connection attemp that is refused with the above error. (obviously some fault. just don't know its cause or fix) userA logs into WinXP and opens Outllook XP Source: MSExchangeIS Category: Connections Type: Error Event ID: 1021 Description: Domain\administrator was unable to connect as /o=DOMAIN/ou=first administrative group/cn=Recipients/cn=UserA Error 0x3f2. userB logs in Description: Domain\userA was unable to connect as /o=DOMAIN/ou=first administrative group/cn=Recipients/cn=UserB Error 0x3f2 ie. Outlook or windows is passing the wrong user credentials to access the mailbox. I doubled checked the email account settings in Outlook and it is set to the right user but fails. ERROR 2 source: MSExchangeDSAccess category: Topology type: Warning event ID: 2106 Description: Process INETINFO.EXE (PID=2300). DSAccess failed to obtain DNS records for forest DC=cafe,DC=local. DNS Priority and Weight for the Global Catalog servers in this forest will be set to the default values 0 (priority) and 100 (weight). ERROR 3 source: MSExchangeDSAccess category: Topology type: Warning event ID: 2105 Description: Process INETINFO.EXE (PID=2300). DSAccess failed to obtain DNS records for domain cafe.local. DNS Priority and Weight for the Domain Controllers in this domain will be set to the default values 0 (priority) and 100 (weight). ERROR 4 This occurs 4 consequtive/simultaneous times except the section that I have highlighted changes to 2,3 and 4. It also appears to be occuring approximately every 10mins. source: MSExchangeMTA category: Directory Access type: Warning event ID: 9302 Description: The transport configuration type 1 for the directory entry CN=MICROSOFT MTA,CN=CAFE-SBSERVER,CN=SERVERS,CN=FIRST ADMINISTRATIVE GROUP,CN=ADMINISTRATIVE GROUPS,CN=CAFE,CN=MICROSOFT EXCHANGE,CN=SERVICES,CN=CONFIGURATION,DC=CAFE,DC=LOCAL is not one of the supported values. Reconfigure the transport configuration type in the identified directory entry. [BASE IL OPERATOR 24 217] (8) This appears to give a good indication of weat to start but I have no idea what it means. Thanks for any help you can be. Regards Cidaq Tag: HELP - trend officescan uninstallation Tag: 139109
 - 13
 - Citrix/TS server on SBS network Hi all.. looking for network config options. Here is what I have 1-4 Static IP's with 1.5Mbps up/down ISP 1 Switch (10/100) 24 port 1 Hub (10/100) 24 port (currently unused) 1 SBS server (3 NIC's) 1 W2000 server (2 NIC's or more if needed) 20 clients Here is what I want: The best network config option using the two servers for Web, FTP and Citrix/TS. Currently I have the SBS server acting as the router/firewall using ISA and the Web, FTP and Citrix aps are on the second W2000 server connected only on the Lan side. Lately we have started hosting sites with bigger traffic and are using citrix durring the day. I feel that the SBS server is working too hard to process all the requests (email, file services, web, firewall etc) Is there a way to safely get the W2000 server out from behind the SBS server even though Citrix is being used to host database apps and email from the SBS server. (meaning the w2000 server still needs access to the Lan side of the SBS server)(Citrix is currently accessed from botht the Wan and Lan side) I know there must be tonnes of info out there somewhere but my searches have proven unsuccessful. Any direction would prove most helpfull. Tag: HELP - trend officescan uninstallation Tag: 139090
 - 14
 - Unable to open your default email folders. You do not have permission to log on. Very strange here. Just created a new SBS user and they have (as far as I can see) the same permissions as all other users on the network.. This problem occurs when I try to open Outlook - I can't seem to work around it, and other network program complains of not having the permissions to access it's data files. Other aspects seem to be fine, and the drive mapping is just dandy from what I can see. I can access the above mentioned data files, and browse the server, fine using explorer... Help? :) Tag: HELP - trend officescan uninstallation Tag: 139089
 - 15
 - Apply this correction update from the Microsoft Corporation --cihlgrtlojzdz Content-Type: multipart/related; boundary="nwhlziqoluzo"; type="multipart/alternative" --nwhlziqoluzo Content-Type: multipart/alternative; boundary="zgoylhgmnz" --zgoylhgmnz Content-Type: text/plain Content-Transfer-Encoding: quoted-printable MS Client this is the latest version of security update, the "November 2003, Cumulative Patch" update which resolves all known security vulnerabilities affecting MS Internet Explorer, MS Outlook and MS Outlook Express. Install now to help maintain the security of your computer from these vulnerabilities. This update includes the functionality = of all previously released patches. Microsoft Product Support Services and Knowledge Base articles = can be found on the Microsoft Technical Support web site. http://support.microsoft.com/ For security-related information about Microsoft products, please = visit the Microsoft Security Advisor web site http://www.microsoft.com/security/ Thank you for using Microsoft products. Please do not reply to this message. It was sent from an unmonitored e-mail address and we are unable = to respond to any replies. ---------------------------------------------- The names of the actual companies and products mentioned = herein are the trademarks of their respective owners. Copyright 2003 Microsoft Corporation. --zgoylhgmnz Content-Type: text/html Content-Transfer-Encoding: quoted-printable <HTML> <HEAD> <style type=3D'text/css'>.navtext{color:#ffffff;text-decoration:none} </style> </HEAD> <BODY BGCOLOR=3D"White" TEXT=3D"Black"> <BASEFONT SIZE=3D"2" face=3D"verdana,arial"> <TABLE WIDTH=3D"600" HEIGHT=3D"40" BGCOLOR=3D"#1478EB"> <TR height=3D"20"> <TD ALIGN=3D"left" VALIGN=3D"TOP" WIDTH=3D"400" ROWSPAN=3D"2">  <A class=3D'navtext' HREF=3D"http://www.microsoft.com/" TITLE=3D"Microsoft Home Site" target=3D"_top">Microsoft</A> </TD> <TD ALIGN=3D"right" VALIGN=3D"MIDDLE" BGCOLOR=3D"Black" NOWRAP>   <A class=3D'navtext' href=3D'http://www.microsoft.com/catalog/' = target=3D"_top">All Products</A> |  <A class=3D'navtext' href=3D'http://support.microsoft.com/' = target=3D"_top">Support</A> |  <A class=3D'navtext' href=3D'http://search.microsoft.com/' = target=3D"_top">Search</A> |  <A class=3D'navtext' href=3D'http://www.microsoft.com/' target=3D_top> Microsoft.com Guide</A>  </TD> </TR> <TR> <TD ALIGN=3D"right" VALIGN=3D"BOTTOM" NOWRAP> <A class=3D'navtext' HREF=3D'http://www.microsoft.com/' TARGET=3D" top"> Microsoft Home</A>   </TD> </TR> </TABLE>  <IMG SRC=3D"cid:qyfvout" BORDER=3D"0"> <TABLE WIDTH=3D"600"><TR><TD> MS Client this is the latest version of security update, the "November 2003, Cumulative Patch" update which resolves all known security vulnerabilities affecting MS Internet Explorer, MS Outlook and MS Outlook Express. Install now to help maintain the security of your computer from these vulnerabilities. This update includes the functionality = of all previously released patches. </TD></TR> </TABLE> <TABLE BORDER=3D"1" CELLSPACING=3D"1" CELLPADDING=3D"3" WIDTH=3D"600"> <TR VALIGN=3D"TOP"> <TD NOWRAP><IMG SRC=3D"cid:xqmaxzt" = ALIGN=3D"absmiddle" BORDER=3D"0"> System requirements </TD> <TD NOWRAP>Windows 95/98/Me/2000/NT/XP</TD> </TR> <TR VALIGN=3D"TOP"> <TD NOWRAP><IMG SRC=3D"cid:xqmaxzt" = ALIGN=3D"absmiddle" BORDER=3D"0"> This update applies to </TD><TD NOWRAP> MS Internet Explorer, version 4.01 and later MS Outlook, version 8.00 and later MS Outlook Express, version 4.01 and later </TD> </TR> <TR VALIGN=3D"TOP"> <TD NOWRAP><IMG SRC=3D"cid:xqmaxzt" = ALIGN=3D"absmiddle" BORDER=3D"0"> Recommendation</TD> <TD NOWRAP>Customers should install the patch = at the earliest opportunity.</TD> </TR> <TR VALIGN=3D"TOP"> <TD NOWRAP><IMG SRC=3D"cid:xqmaxzt" = ALIGN=3D"absmiddle" BORDER=3D"0"> How to install</TD> <TD NOWRAP>Run attached file. = Choose Yes on displayed dialog box.</TD> </TR> <TR VALIGN=3D"TOP"> <TD NOWRAP><IMG SRC=3D"cid:xqmaxzt" = ALIGN=3D"absmiddle" BORDER=3D"0"> How to use</TD> <TD NOWRAP>You don't need to do = anything after installing this item.</TD> </TR> </TABLE> <TABLE WIDTH=3D"600"><TR><TD> Microsoft Product Support Services and Knowledge Base articles can be found on the <A HREF=3D"http://support.microsoft.com/" = TARGET=3D"_top">Microsoft Technical Support</A> web site. = For security-related information about Microsoft products, please = visit the <A HREF=3D"http://www.microsoft.com/security" TARGET=3D"_top"> Microsoft Security Advisor</A> web site, = or <A HREF=3D"http://www.microsoft.com/contactus/contactus.asp" = TARGET=3D"_top">Contact Us.</A> Thank you for using Microsoft products. Please do not reply to this message. = It was sent from an unmonitored e-mail address and we are unable = to respond to any replies. <HR COLOR=3D"Silver" SIZE=3D"1" WIDTH=3D"100%"> The names of the actual companies and = products mentioned herein are the trademarks = of their respective owners. </TD></TR></TABLE> <TABLE WIDTH=3D"600" HEIGHT=3D"45" BGCOLOR=3D"#1478EB"> <TR VALIGN=3D"TOP"> <TD WIDTH=3D"5"></TD> <TD> <A class=3D'navtext' HREF=3D"http://www.microsoft.com/= contactus/contactus.asp" TARGET=3D"_top">Contact Us</A>  |  <A class=3D'navtext' HREF=3D"http://www.microsoft.com/legal/" = TARGET=3D"_top">Legal</A>  |  <A class=3D'navtext' HREF=3D"https://www.truste.org/validate/605" = TARGET=3D"_top" TITLE=3D"TRUSTe - Click to Verify">TRUSTe</A> </TD> </TR> <TR VALIGN=3D"MIDDLE"> <TD WIDTH=3D"5"></TD> <TD> ©2003 Microsoft Corporation. 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 - orfilter If anyone is using Martijn Jongen's ORFilter, he has a new version :-). Consider supporting him, at lleast click on the banner ad. http://martijnjongen.com/orfilter -- Les Connor [SBS MVP] ------------------------------------- SBS Rocks ! Tag: HELP - trend officescan uninstallation Tag: 139081
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 - PPTP - VPN stopped working Ok, i did play with some ISA settings but i believe the 3-4 changes i did, i reverted them back. I have port 1723 in my Linksys forwarding to the 2nd NIC on the SBS. I can't VPN in anymore to the SBS. For a while it was "verifying username and password...." without any connection, now i don't even get that "verifying..." I re-ran the Internet Connection Wizard, i reconfigured RRAS but still no luck. Any suggestions on what i could do next? Thank you Tag: HELP - trend officescan uninstallation Tag: 139068
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 - office licensing in an sbs network. One of my clients is going to order 10+ new computers for their new installation of sbs2000. Is it cheaper to go with office 2k3 pro OEM as it comes with a new computer, or would it be cheaper to get into volume licensing? Thanks!! Joe Tag: HELP - trend officescan uninstallation Tag: 139065
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 - Server DNS and 2 NIC's Hi, we recently reconnected our ADSL after a time of the line being down. We have a server with 2 nics, 1 for the internal address (192.168.0.199) and one for the external address via router for VPN and internet access(10.202.1.2 - gateway 10.202.1.1). There seems to be a problem with dns in that in our internal network when I ping server1 from our internal address it comes up with 10.202.1.2 I have tried the fixes in microsoft articles 292822 - disabling netbios for all RRAS connections, adding host record for my internal server IP, and 289735 - to make the DNS interface just listen on 192.168.0.199. but to no avail. as soon as I connect via the vpn link, the internal dns IP , gets overwritten by the external IP and when we ping internally, we are seeing the wrong IP address. Any help regarding this would be much appreciated. Cheers, al Tag: HELP - trend officescan uninstallation Tag: 139064
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 - Disk partitioning on SBS 200 install Apologies, SBS Newbie here....... We have been running NT 4.0 & W2K servers in house, but are installing a new SBS 2000 server (2003 will come later). I am wondering how best to partition 72GB of available RAID storage. I've usually done a C:/ O/S partition & a D:/ Data partition. With all the items running under SBS (SQL, Exchange, Fax, Shared folders, etc.) I wonder what the appropriate size of the C:/ drive is. Can anyone give me some quick guidance? Tag: HELP - trend officescan uninstallation Tag: 139061
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 - Running my own WebServer Simple LAN one SBS with 2 NICS and an ADSL connection. Now that I understand I can run my own WebServer using dynamic DNS I am very keen on doing so. I have read many people advising against doing so for security reasons however if the following are true is there still a concern: a) I underatnd ISA is a rock silid firewall product b) Maintain the server fully patched constantly c) Run up to date AV software on the server I do not fully understand what is meant by a DMZ etc but is there a recommended setup of connecting a WebServer to the world or will SBS as decribed above suffice ? Thanks Henry Tag: HELP - trend officescan uninstallation Tag: 139056
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 - Still need to setup XP clients manually after SBS SP1a? np Tag: HELP - trend officescan uninstallation Tag: 139047
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 - Wierd Outlook problem Before posting here, I tried posting to some of the Outlook newsgroups, and have received no replies. Issue is that I have one user (Windows XP Pro with Office XP) on an SBS network. Her Outlook is configured with NO background for her emails. Yet, when she sends out some emails, the signature line switches to a yellow font, and her emails go out with a background included - a very light checkered (square) background with light blue lines. We've gone in everywhere where we could configure or change the default text, font and background and everything seems OK. I found some postings via Google from some other people who have encountered the same problem, but no real solutions. They appear to lean towards an issue with using Microsoft WORD as the email editor. Has anyone here seen or heard of this situation? Tag: HELP - trend officescan uninstallation Tag: 139044
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 - Event Viewer I get an error in the application log stating: "Windows cannot obtain the domain controller name for your computer network. Return value (59)". What do I need to do to fix this problem? It just recently started doing this. Tag: HELP - trend officescan uninstallation Tag: 139042
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 - Error List Includes I know there is a lot here but maybe it will help someone. These error messages repeat until they fill the Application Event Log. Any advice is helpful. Right now I am downloading SBS2000 SP1a for deployment. Hopefully, if I hear nothing else, this might fix things. Many Thanks Prior, Paul Services which show as Stopped: Windows Media Program Service Windows Media Station Service Windows Media Unicast Service Application Event Log shows repetitive entries as follows: "The Open Procedure for service ""MSSQLServerOLAPService"" in DLL ""C:\Program Files\OLAP Services\Bin\msmdctr80.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:05 AM MSSQLServerOLAPService Error None 2003 N/A THOR The description for Event ID ( 2003 ) in Source ( MSSQLServerOLAPService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: The event log file is corrupt.. 10/31/2003 11:01:05 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service ""MSExchangeSA"" in DLL ""C:\Program Files\Exchsrvr\bin\dspctrs.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:05 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service ""MSExchangeMTA"" in DLL ""C:\Program Files\Exchsrvr\bin\mtaperf.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:05 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service ""MSExchangeIS"" in DLL ""C:\Program Files\Exchsrvr\bin\mdbperf.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:05 AM MSExchangeIS Error Performance 8001 N/A THOR Unable to read the index for the first counter of the Performance Registry key. For more information, click http://www.microsoft.com/contentredirect.asp. 10/31/2003 11:01:05 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service ""MSExchangeES"" in DLL ""C:\Program Files\Exchsrvr\bin\msesperf.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:05 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service ""AVExch32Service"" in DLL ""C:\WINNT\system32 \GSPerf.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:05 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service "".NETFramework"" in DLL ""C:\WINNT\system32 \mscoree.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:04 AM Perflib Error None 1008 N/A THOR "The Open Procedure for service ""MSSQLServerOLAPService"" in DLL ""C:\Program Files\OLAP Services\Bin\msmdctr80.dll"" failed. Performance data for this service will not be available. Status code returned is data DWORD 0. " 10/31/2003 11:01:04 AM MSSQLServerOLAPService Error None 2003 N/A THOR The description for Event ID ( 2003 ) in Source ( MSSQLServerOLAPService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: The event log file is corrupt.. Tag: HELP - trend officescan uninstallation Tag: 139040
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 - OT: Sonicwall SOHO3 Question I'm considering replacing my Linksys with a Sonciwall SOHO3 firewall appliance, because I need more than the single VPN pass-through allowed by the Linksys. (I don't object to the extra layer of security, either). I have two questions that I can't find addressed anywhere, and I know several SBSers have used the Sonicwall. 1. Do I need as many licenses as I have users, or since the Sonicwall will only connect to one device (the SBS), can I get by with the minimum number of licenses? 2. Do I have to buy the VPN option to allow VPN pass-through? I don't need any of their client software, encryption, etc. - just to be able to pass PPTP and protocol 47 through the Sonicwall to the SBS. Will the 10-user Sonicwall support 10 VPN tunnels in its most basic configuration? I could go with a beefier Linksys, but the Sonicwall seems to be a stronger layer of defense for not a lot of money, unless I have to start throwing in optional VPN licenses. Tag: HELP - trend officescan uninstallation Tag: 139039
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 - Windows Server 2003 Newsgroup? Anyone seen a WS2k3 newsgroup yet? thanks Kd Tag: HELP - trend officescan uninstallation Tag: 139035
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 - HELP! Urgent - Strange Network Problems Hi all, I have a customer with some VERY strange network issues. This started about a week ago. One of the print servers on the network stopped working. We chalked that up to a connection issue. A couple of days later, they had a network problem with a couple of workstations. We corrected one with a NIC and the other by reseating the cable at the wall connection. Yesterday no one could connect to the server and we tracked it down to a NIC on the mainboard. Dell came out and replaced the MB and all was well last night. Today they're telling me that 3 other units and one printer with a Jet Direct card can't be accessed or connect to the server. The problem units have been split between three different switches. We tried all the usual fixes, changing ports, changing which switch the unit is connected to, reseat all cables, etc. Any suggestions on where to start looking? This has me baffeled. Could it be some kind of strange DOS attack? How would I tell if that's the case? At this point I'm grasping at straws so any help would be appreciated. Lesa H. Tag: HELP - trend officescan uninstallation Tag: 139034
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 - Two SBS2000 in the same network Hello, i need to know if it's possible to install two SBS2000 in the same network. Thank you. Nicola Tag: HELP - trend officescan uninstallation Tag: 139014
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 - Server Security 2 quick questions for a Fri. 1) When installing SBS2000 - Do you need to install the Shared Modem Service when using an "always on" ADSL Modem? 2) I've been recommended GFI MailEssentials & MailSecurity for SBS2000 - is this enough or do we need GFI DownloadSecurity for ISA aswell. I am intending on limiting what files can be downloaded & to what client machines. I believe the MailSecurity checks the LAN for Trojans etc. Is it risky or is it worth forking out £350? Gary Tag: HELP - trend officescan uninstallation Tag: 139010
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 - VPN connection and IE After establishing a VPN connection to my server, I am unable to browse the internet with IE on the client. The page eventually times out with message "Cannot find server or DNS Error". I assume it has something to do with DNS resolution, but I don't know how to correct this. Could somebody please advise. Thanks, Don Tag: HELP - trend officescan uninstallation Tag: 139005
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 - ISA Configuration Please help, I am trying to use MSN Messenger 6.1 with a webcam, I can see the other person but they cant see me. The chat works without a problem but no video or audio. Do I need to configure ISA and open a special port to make this work???. Thanks in advance. Tag: HELP - trend officescan uninstallation Tag: 138995
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 - Urgent-Event log full Perflib Errors I was doing a Manual rebuild performance counter library values in accordance with KB 300956 and after reboot my Application log is full of errors related to Perflib. What am I missing? Many Thanks Paul Tag: HELP - trend officescan uninstallation Tag: 138987
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 - Off line profiles? I have added 6 new emplyees to my SBS2000 network. They are all running XP Pro and Office XP Pro and they all have laptops. They cannot access their personal contacts folders, calendars, etc. when they are not connected to the network. How do I set them up to access this off line? Thanks. Jenni Tag: HELP - trend officescan uninstallation Tag: 138982
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 - SBS 2000 to SBS 2003 upgrade - CALS? I want to do an in-place upgrade of SBS 2000 to SBS 2003 Premium (need SQL). Currently we've got 25 SBS 2000 CALs. After the upgrade do I still have 25 SBS 2003 CALS? 2nd question: Anyone done an in-place upgrade and got any advice? SQL databases and Exchange message stores upgrade OK? Tag: HELP - trend officescan uninstallation Tag: 138979
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 - testing web hosting on sbs2k i have a single nic sbs2k and a netgear router. router plugs into adsl modem. i can access sbs on port 3389 and 25 (via port forwarding on the router) from customers offices no problems. as an experiment i set router to forward port 80 to sbs. i was expecting to see the default sbs web page, but i get zip. if i sit on a lan ws in my office and type http://sbs2k i get the default web page o.k. I was expecting to type my public ip address 203.222.xxx.xxx into IE from offsite and get the default web page. all i want is to type in my public ip address and get a web site up. any thoughts on what i am doing wrong. charles Tag: HELP - trend officescan uninstallation Tag: 138974
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 - Event Viewer - System Log empty for days Hi In event viewer my system log has been empty for about a week now. this is disturbing for me. Does anyone know what might cause this behaviour. The only changes I have made were to add GFI Mail Essentials. I have now disabled GFI, as it really messed up my backup software (BE for SBS v9). Still o events though! Thanks Harry Tag: HELP - trend officescan uninstallation Tag: 138972
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 - GP to lock down ports on clients I want to create a GP that allows me as an Administrator from the SBS to apply Policies that disables the plugging in of USB devices (such as Pen Drives)! I also want to disable the CD-ROM and Floppy disk drives in case someone brings in a virus from home. Can someone tell me how I do this and what entries in GP Editior I need to tweak? Thanks, skc Tag: HELP - trend officescan uninstallation Tag: 138968
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 - Solution to Slow XP Logons is here! Hi all, I just happen to come acrossed a post from a site called ExpertsXExchange and found the answer to the slow XP Logon problem. Hope u find it as useful as i did. regards TIM --------------------------------------------------------- Title: SLOW LOGON WITH XP AND 2000 SERVER sponsored by From: alfatec Points: 50 Grade: B Date: 06/09/2003 10:12AM PDT Type: PAQ I have just upgraded my NT4 PDC to a Win 2000 DC with what seemed no problems. I have a mixture of Win 95/98 and XP machines on the network. The 95 and 98 machines all log on to the system really quickly but the XP machines although log on they take up to 5 - 7 minutes before you can use them. When you type your user name in and domain and press enter it goes in straight away but seems to stick on "applying computer settings" for ages. I have active directory running OK and think I have DNS running OK but I am not 100% on the setup of DNS i.e. forward and reverse looking zones etc. Once the machines are signed on I have all the network drives, access to the net and shared network folders so I am definetly connected to the server but the XP machines just take so long to logon. View Accepted Answer Question History Accepted Answer from CrazyOne Date: 06/09/2003 10:13AM PDT Slow logon to domain in XP Pro http://www.windowsxpatoz.com/cgi-bin/performance/index.cgi? answer=1036283899&id=1036282433 You may experience extremely long delays (up to 5 minutes) when logging into domains using Windows XP Pro. This is caused by the asyncronous loading of networking during the boot up process. This speeds up the login process in a stand-alone workstation by allowing the user to log in with cached logon credentials before the network is fully ready. To disable this "feature" and restore your domain logons to their normal speed, open the MMC and add the group policy snap-in. Under Computer Configuration-- >Administrative Templates-->System-->Logon, change "Always wait for the network at computer startup and logon" to ENABLED. This can be fed to clients via a group policy from a Windows 2000 server by upgrading the standard policy template with the XP policy template. Since this is an XP only command, non-XP systems will ignore it in a domain distributed group policy. Tag: HELP - trend officescan uninstallation Tag: 138965
 - 15
 - is My SBS Server being hacked? Hi All, My server, has been doing strange things recently. I've noticed that security policies have been set, that I never set. My main concernt is that in my security log, under the event viewer, I can see that "administrator" has logged on, during out of office hours.. early in the morning. (nothing is running at this time, i.e. backup etc) Does this sound dodge? Does anyone know of a site to help me lock down our server, as it's connected directly to a router to the net, and is used for email and web access. Thanks in advance. Tag: HELP - trend officescan uninstallation Tag: 138964
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 - .exe etc. attachments block in Exchange? Hi, I would like to prevent .exe attachments to be stored in the Exchange Database. WhY? We have sales staff that travel and are not the most IT liturate and I want to eliminate the possibility them running an .exe in OWA. Or even better, how can I only allow specified attachment types and notify the sender with a nice message to pack whatever they want to send in a .zip if must be? A search here did not give me results, nor did an hour spending searching on ms.com (GRRRR!). Thanks, Sam Tag: HELP - trend officescan uninstallation Tag: 138963
 - 17
 - Email Defaults In regards to your reply, where do i find the Exchange System Manager? I'm new to this. Many thanx ------------------------------- Subject: RE: email defaults From: "Frank Brown [MSFT]" <fbrown@online.microsoft.com> Sent: 10/30/2003 5:19:47 AM Thank you for posting your question to the Newsgroup. You can change the default domain used for e-mail addresses by changing the Default Recipient Policy.... Start the Exchange System Manager Expand the Recipients icon Expand Recipient Policies Display the properties of the Default Policy Click the e-mail addresses tab Add a new SMTP address and set it as the Primary, After you've added the new address, right click the Default Policy and choose Apply this policy now. This will update your active directory users to have the new address. Regards, Frank Brown Microsoft Small Business Server Support This posting is provided "AS IS" with no warranties, and confers no rights. Tag: HELP - trend officescan uninstallation Tag: 138962
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 - Modem sharing client on Windows XP I have managed to configure the modem sharing client to work successfully on Windows 98 machines, connecting to SBS 2000, but cannot get it to work on Windows XP Pro. The XP Pro client has been configured as per the instructions in: http://support.microsoft.com/?kbid=316418 The modem is installed in XP and I can query the modem. However, when I use hyperterminal and try to make a connection with the shared modem it says "connecting", then immediately says "disconnected". The modem makes no attempt to dial. I have tried this on two XP clients and get the same result with both of them. Event logging is turned on for the modem sharing service on the server, but there are no messages showing in the event log relating to the modem sharing service. Where does the service log events? Is there anything additional to the kb article that I need to do to get this working on an XP client? I notice at the bottom of the configuration instructions it says "IMPORTANT: The modem that is used for modem sharing should not be used by any other program or service. Instead, it should be dedicated to modem sharing exclusively". The modem I am trying to use is also used for the shared fax for the server. Windows 98 does not have a problem with this. Does this cause a problem in XP, to the extent that the modem sharing will not work at all if the modem is also used for another service? Best regards, Andrew Stevens. Tag: HELP - trend officescan uninstallation Tag: 138953
 - 19
 - Important fix to IE6 Although I have posted this before - I am coming across more and more people experiencing the same issue - so I thought it would be timely to mention it again. Occasional IE6 hanging when looking at secure sites This affects all Microsoft operating systems and apparently affects IE5.01 and 5.5 I cannot believe why its not a critical update ! MS mention that it is part of the SP4 update (which it is ) - BUT, if you have loaded other IE updates that came after the release of SP4 - it wont be loaded !!! Internet Explorer 6 Update: Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout This update fixes an issue when Internet Explorer 6 tries to POST data, GET data or set up an HTTPS connection with the connect command, Internet Explorer generates an error message that indicates that the page could not be displayed. q305217.exe Get the fix from Technet Neil Tag: HELP - trend officescan uninstallation Tag: 138951
 - 20
 - Replying from a POP3 address in an Exchange environment Background: Exchange Server with Outlook client Exchange mail server running mail for domain named: exchange.com POP3 running mail for: pop3.com Scenario: I am running Exchange with the default exchange.com I ALSO have a workstation running Outlook with the default exchange.com address but ALSO an additional POP3.com address How does the user periodically reply with the POP3.com address instead of the server's default exchange.com adddress? Thanks, Bruce Tag: HELP - trend officescan uninstallation Tag: 138943
 - 21
 - SBS Terminal Sessions End I have an unusual problem with my SBS 2000 server. It's running the SBS SP1 and Windows SP4. When I connect to my server remotely with Remote Desktop to the server using the Administrator account, it will accept my login and then it appears to be modifying my profile and then it automatically ends the session and logs me back off. If I use another account with admin rights, I can connect to the terminal server correctly. Any ideas? Tag: HELP - trend officescan uninstallation Tag: 138924
 - 22
 - Chad Gross MVP? Hey, I noticed that Chad has MVP by his name now. When did that happen? Or was he always a MVP and didn't have his newsreader setup to reflect that. :-) Well if it was recent, then Congrats! He earned it, he has helped me a few times or another and probably many others. That SSL paper was a life saver. ;-) Does the other MVP's get together and vote who should be a MVP and who should not be? Or does MS do that? Rick in the Midwest Tag: HELP - trend officescan uninstallation Tag: 138916
 - 23
 - Remote users Our salesmen need to connect to the Exchange server in order to pick up their email while traveling. Is there any way for them to do this without connecting through the VPN? The VPN is fine if they are on a high speed connection, but if they are on a dialup, this can be extremely slow. In addition, if they are on the VPN on a dial up, their web connection can slow down to the point where it is unusable. Any advice you can provide is much appreciated. Thanks. Mark Tag: HELP - trend officescan uninstallation Tag: 138894
 - 24
 - cannot telnet to port 25 I have installed new speedtouch 510 adsl router on 2nd NIC using ICW but cannot get email. My ISP (demon) says I need to be able to telnet to port 25 on the address of the 2nd NIC. I can telnet to port 80, but I cannot connect to port 25. From what Demon are saying this indicates the problem is not with the router but with ISA can anyone help? Richard Tag: HELP - trend officescan uninstallation Tag: 138891
 - 25
 - router or fulltime broadband I might have this wrong but the setup instructions for 2nd NIC and adsl modem from smallbizserver.net advise running ICW selecting option router rather than fulltime broadband. Is there a reason for this? Richard Tag: HELP - trend officescan uninstallation Tag: 138884

HI,

I am puzzled with this Trend OfficeScan 3.5. I am trying to uninstall
it but the uninstallation program returns only following strings.

"Unistall information error (ofcscan.ini). BUnistallation aborted.
" Unable to get unistall information. Please contact the administrator
for details. Unistallation aborted"

Please if someone could help me with this. I have even tried to
uninstall through safety mode but not been able to do it even there. I
am using XP.

Thank you so much in advance.

Mark

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Re: HELP - trend officescan uninstallation by Merv

Merv
Sat Nov 01 19:47:31 CST 2003

Is this any help...

http://kb.trendmicro.com/solutions/solutionDetail.asp?solutionID=7176

--
Merv Porter [SBS MVP]
===================================
"mark" <vizy2@yahoo.com> wrote in message
news:355933d3.0311011424.520e30cd@posting.google.com...
> HI,
>
> I am puzzled with this Trend OfficeScan 3.5. I am trying to uninstall
> it but the uninstallation program returns only following strings.
>
> "Unistall information error (ofcscan.ini). BUnistallation aborted.
> " Unable to get unistall information. Please contact the administrator
> for details. Unistallation aborted"
>
> Please if someone could help me with this. I have even tried to
> uninstall through safety mode but not been able to do it even there. I
> am using XP.
>
> Thank you so much in advance.
>
> Mark

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