Global Catalog Failed

Have SBS 2000 server (SP4) with no backup domain controller.
DCDiag shows the following error in FMSOCheck:

Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
A Global Catalog Server could not be located - All GC's are down.
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.

I have no Netlogon share any more and clients can no longer log on.
Everything on the server seems to be working fine apart from this.
Clients can access their Exchange mailboxes with no problems.

I have tried a System State restore to no avail.

Active Directory & Sites clearly shows NTDS as a Global Catalog server.

Any ideas on how I can fix this ?

Would an in-place upgrade help?

Can you even successfully do an in-place upgrade of SBS 2000?


Thanks in advance.

Roger
Sun Jul 20 22:25:26 CDT 2003

Looks like it mght be related to no time server also. I know it can cause
problems if the server can't sync it's time. run this from a bacth file on
the server and see if this doesn't help.See if it is successful

net stop w32time
net time /setsntp:ntp2.usno.navy.mil
net start w32time
pause


"Kevin Spanner" <sbs@sensibus.com.au> wrote in message
news:e3496be5.0307201855.2993a4fd@posting.google.com...
> Have SBS 2000 server (SP4) with no backup domain controller.
> DCDiag shows the following error in FMSOCheck:
>
> Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
> A Global Catalog Server could not be located - All GC's are down.
> Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
> A Time Server could not be located.
> The server holding the PDC role is down.
>
> I have no Netlogon share any more and clients can no longer log on.
> Everything on the server seems to be working fine apart from this.
> Clients can access their Exchange mailboxes with no problems.
>
> I have tried a System State restore to no avail.
>
> Active Directory & Sites clearly shows NTDS as a Global Catalog server.
>
> Any ideas on how I can fix this ?
>
> Would an in-place upgrade help?
>
> Can you even successfully do an in-place upgrade of SBS 2000?
>
>
> Thanks in advance.

Roger
Sun Jul 20 22:28:19 CDT 2003

Whoops probably won't help you for your country you will have to find a time
source for your area. though


"Roger Crawford" <rcrawford@scci.com> wrote in message
news:ueKnugzTDHA.2180@TK2MSFTNGP12.phx.gbl...
> Looks like it mght be related to no time server also. I know it can cause
> problems if the server can't sync it's time. run this from a bacth file on
> the server and see if this doesn't help.See if it is successful
>
> net stop w32time
> net time /setsntp:ntp2.usno.navy.mil
> net start w32time
> pause
>
>
> "Kevin Spanner" <sbs@sensibus.com.au> wrote in message
> news:e3496be5.0307201855.2993a4fd@posting.google.com...
> > Have SBS 2000 server (SP4) with no backup domain controller.
> > DCDiag shows the following error in FMSOCheck:
> >
> > Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
> > A Global Catalog Server could not be located - All GC's are down.
> > Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
> > A Time Server could not be located.
> > The server holding the PDC role is down.
> >
> > I have no Netlogon share any more and clients can no longer log on.
> > Everything on the server seems to be working fine apart from this.
> > Clients can access their Exchange mailboxes with no problems.
> >
> > I have tried a System State restore to no avail.
> >
> > Active Directory & Sites clearly shows NTDS as a Global Catalog server.
> >
> > Any ideas on how I can fix this ?
> >
> > Would an in-place upgrade help?
> >
> > Can you even successfully do an in-place upgrade of SBS 2000?
> >
> >
> > Thanks in advance.
>
>

sbs
Mon Jul 21 06:41:49 CDT 2003

Thanks I have tried this to no avail.

Any other ideas?

"Susan Bradley, CPA aka Ebitz SBS Rocks [MVP]" <sbradcpa@pacbell.net> wrote in message news:<3F1B5E48.39FD5118@pacbell.net>...
> My main question is... how did we get in this position? Sounds like you
> did a restore? Yes?
>
> JSI Tip 5439. The Sysvol and Netlogon shares are missing after You restore
> a domain controller?:
> http://www.jsiinc.com/SUBK/tip5400/rh5439.htm
>
>
> Kevin Spanner wrote:
>
> > Have SBS 2000 server (SP4) with no backup domain controller.
> > DCDiag shows the following error in FMSOCheck:
> >
> > Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
> > A Global Catalog Server could not be located - All GC's are down.
> > Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
> > A Time Server could not be located.
> > The server holding the PDC role is down.
> >
> > I have no Netlogon share any more and clients can no longer log on.
> > Everything on the server seems to be working fine apart from this.
> > Clients can access their Exchange mailboxes with no problems.
> >
> > I have tried a System State restore to no avail.
> >
> > Active Directory & Sites clearly shows NTDS as a Global Catalog server.


> >
> > Any ideas on how I can fix this ?
> >
> > Would an in-place upgrade help?
> >
> > Can you even successfully do an in-place upgrade of SBS 2000?
> >
> > Thanks in advance.
>
> --
> "Don't lose sight of security. Security is a state of being, not a
> state of budget. He with the most firewalls still does not win.
> Put down that honeypot and keep up to date on your patches. Demand
> better security from vendors and hold them responsible. Use what
> you have, and make sure you know how to use it properly and effectively."
> ~ Rain Forest Puppy
>
> http://www.wiretrip.net/rfp/txt/evolution.txt

sbs
Mon Jul 21 06:42:46 CDT 2003

The reason I got into this mess is long but in a nutshell:

Windows Installer 2 stopped working on the server and after contacting
Microsoft for assistance they had me reset various Security settings
including resetting security settings (secedit, etc. and loading
basicdc.inf security template, etc.) After trying all of these, My
Exchange server stopped working (Info Store would not start as well as
loss of global catalog and still got nowhere with Windows Installer
not working). They eventually recommended trying an in-place upgrade
which they would not sure would work or not or rebuliding from
scratch.

Having recent backups on hand I tried a system state restore which
achieved the benefit of getting Exchange working but still have no
Installer and more importantly no Global Catalog.

Hence, my call for help.


sbs@sensibus.com.au (Kevin Spanner) wrote in message news:<e3496be5.0307201855.2993a4fd@posting.google.com>...
> Have SBS 2000 server (SP4) with no backup domain controller.
> DCDiag shows the following error in FMSOCheck:
>
> Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
> A Global Catalog Server could not be located - All GC's are down.
> Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
> A Time Server could not be located.
> The server holding the PDC role is down.
>
> I have no Netlogon share any more and clients can no longer log on.
> Everything on the server seems to be working fine apart from this.
> Clients can access their Exchange mailboxes with no problems.
>
> I have tried a System State restore to no avail.
>
> Active Directory & Sites clearly shows NTDS as a Global Catalog server.
>
> Any ideas on how I can fix this ?
>
> Would an in-place upgrade help?
>
> Can you even successfully do an in-place upgrade of SBS 2000?
>
>
> Thanks in advance.

sbs
Mon Jul 21 06:44:42 CDT 2003

Thanks for this. Will try it and advise.


"Roger Crawford" <rcrawford@scci.com> wrote in message news:<#PpsVizTDHA.2188@TK2MSFTNGP10.phx.gbl>...
> Whoops probably won't help you for your country you will have to find a time
> source for your area. though
>
>
> "Roger Crawford" <rcrawford@scci.com> wrote in message
> news:ueKnugzTDHA.2180@TK2MSFTNGP12.phx.gbl...
> > Looks like it mght be related to no time server also. I know it can cause
> > problems if the server can't sync it's time. run this from a bacth file on
> > the server and see if this doesn't help.See if it is successful
> >
> > net stop w32time
> > net time /setsntp:ntp2.usno.navy.mil
> > net start w32time
> > pause
> >
> >
> > "Kevin Spanner" <sbs@sensibus.com.au> wrote in message
> > news:e3496be5.0307201855.2993a4fd@posting.google.com...
> > > Have SBS 2000 server (SP4) with no backup domain controller.
> > > DCDiag shows the following error in FMSOCheck:
> > >
> > > Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
> > > A Global Catalog Server could not be located - All GC's are down.
> > > Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
> > > A Time Server could not be located.
> > > The server holding the PDC role is down.
> > >
> > > I have no Netlogon share any more and clients can no longer log on.
> > > Everything on the server seems to be working fine apart from this.
> > > Clients can access their Exchange mailboxes with no problems.
> > >
> > > I have tried a System State restore to no avail.
> > >
> > > Active Directory & Sites clearly shows NTDS as a Global Catalog server.
> > >
> > > Any ideas on how I can fix this ?
> > >
> > > Would an in-place upgrade help?
> > >
> > > Can you even successfully do an in-place upgrade of SBS 2000?
> > >
> > >
> > > Thanks in advance.
> >
> >

dabutler
Mon Jul 21 16:28:49 CDT 2003

Hi Kevin,

Thank you for using Microsoft Technical Support Newsgroups.

Please check the GC DNS record at the following location:

DNS
|--ServerName
|--Forward Lookup Zones
|--DomainName
|--_msdcs
|--GC

Make sure you have a "(same as parent folder)" record that references your
internal IP address in that location.

If you do not have this record, right-click GC, select "New Host", leave the
Name section blank, enter your internal IP address and click Add Host.
Acknowledge the error that appears and OK your way out of the dialog.

Once again, thank you for using the newsgroups.

Best Regards,



David Butler - MCSE NT4/2000
Microsoft Technical Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties,
and confers no rights.

sbs
Tue Jul 22 19:38:28 CDT 2003

I removed the external NIC from here and rebooted, no luck.

Reran ICW, no luck either.

Any other ideas?

abutler@online.microsoft.com (David Butler [MSFT]) wrote in message news:<$4GcW88TDHA.2344@cpmsftngxa06.phx.gbl>...
> Hi Kevin,
>
> Thank you for using Microsoft Technical Support Newsgroups.
>
> Please check the GC DNS record at the following location:
>
> DNS
> |--ServerName
> |--Forward Lookup Zones
> |--DomainName
> |--_msdcs
> |--GC
>
> Make sure you have a "(same as parent folder)" record that references your
> internal IP address in that location.
>
> If you do not have this record, right-click GC, select "New Host", leave the
> Name section blank, enter your internal IP address and click Add Host.
> Acknowledge the error that appears and OK your way out of the dialog.
>
> Once again, thank you for using the newsgroups.
>
> Best Regards,
>
>
>
> David Butler - MCSE NT4/2000
> Microsoft Technical Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties,
> and confers no rights.

sbs
Tue Jul 22 21:06:54 CDT 2003

Thank you.

I did have this entry but I also had an entry for the IP Address for
my external adapter which I have now deleted.

I will advise if this makes a difference.



dabutler@online.microsoft.com (David Butler [MSFT]) wrote in message news:<$4GcW88TDHA.2344@cpmsftngxa06.phx.gbl>...
> Hi Kevin,
>
> Thank you for using Microsoft Technical Support Newsgroups.
>
> Please check the GC DNS record at the following location:
>
> DNS
> |--ServerName
> |--Forward Lookup Zones
> |--DomainName
> |--_msdcs
> |--GC
>
> Make sure you have a "(same as parent folder)" record that references your
> internal IP address in that location.
>
> If you do not have this record, right-click GC, select "New Host", leave the
> Name section blank, enter your internal IP address and click Add Host.
> Acknowledge the error that appears and OK your way out of the dialog.
>
> Once again, thank you for using the newsgroups.
>
> Best Regards,
>
>
>
> David Butler - MCSE NT4/2000
> Microsoft Technical Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties,
> and confers no rights.