We are running SBS 2000. We had a problem with our
domain name coming off DNS servers. The source of the
problem has been corrected (apparently), but my Exchange
Server monitor shows the default server in a critical
condition of "STOPPED", with all the underlying services
running. Our internal mail system seems to be operating
properly, but external mail sent is bouncing back and we
don't seem to be getting any inbound stuff. Does the
STOPPED condition indicate needed attention here or will
it straighten out when the DNS issue is completely
resolved? If it needs attention, what should be done?
Thanks for any help.

Ralph Mooney

Exchange server stopped? by David

David
Thu Sep 11 15:55:34 CDT 2003

Hi Ralph,

From what you say about "domain name coming off DNS
servers", I'm guessing that a change has occurred between
your actual external NIC IP (from your service providor)
and that which is being referred to by external DNS.
One of my Clients went through this after a botched ADSL
relocation.

Go to somewhere like www.dnsstuff.com.
Check (over there on the right) whether your domains, and
FQDNs if relevant, have correctly pointed A records, in
terms of the IP returned, against your actual external NIC
settings.
Do the same for your MX record.
If there is a discrepancy, and certainly on the MX, this
would explain your Server showing Stopped.

DNS refresh intervals at ISPs (well, here in the UK,
anyway) is 12 hours, so *sleep easy tonight at least* you
may well find yourself back up&running again tomorrow
morning.
If not, harass your providors to do a manual refresh.

And if it's still no good, it might be time to call in a
friendly contractor !!

____
David

>-----Original Message-----
>We are running SBS 2000. We had a problem with our
>domain name coming off DNS servers. The source of the
>problem has been corrected (apparently), but my Exchange
>Server monitor shows the default server in a critical
>condition of "STOPPED", with all the underlying services
>running. Our internal mail system seems to be operating
>properly, but external mail sent is bouncing back and we
>don't seem to be getting any inbound stuff. Does the
>STOPPED condition indicate needed attention here or will
>it straighten out when the DNS issue is completely
>resolved? If it needs attention, what should be done?
>Thanks for any help.
>
>Ralph Mooney
>.
>

Exchange server stopped? by Ralph

Ralph
Thu Sep 11 16:53:17 CDT 2003

David-

Thanks for the response. The problem is a little
different than that. The DNS situation has been resolved
and mail is now going to and fro between our exchange
server and the ISP mail servers. It seems now that the
only issue is that inbound mail is not being delivered
from our exchange server to the Outlook clients. Outbound
is going just fine. I believe the inbound is getting
into the house, but not to the clients, because I can log
onto our ISP mailbox and see messages. However, a short
time later, the message is gone. This is expected since
we don't maintain a copy on the ISP server after it comes
here. This is why I think the messages are being brought
to our Exchange server, but for some reason the Outlook
clients are not connecting with the exchange server.
Make any sense?

Ralph
>-----Original Message-----
>Hi Ralph,
>
>From what you say about "domain name coming off DNS
>servers", I'm guessing that a change has occurred
between
>your actual external NIC IP (from your service providor)
>and that which is being referred to by external DNS.
>One of my Clients went through this after a botched ADSL
>relocation.
>
>Go to somewhere like www.dnsstuff.com.
>Check (over there on the right) whether your domains,
and
>FQDNs if relevant, have correctly pointed A records, in
>terms of the IP returned, against your actual external
NIC
>settings.
>Do the same for your MX record.
>If there is a discrepancy, and certainly on the MX, this
>would explain your Server showing Stopped.
>
>DNS refresh intervals at ISPs (well, here in the UK,
>anyway) is 12 hours, so *sleep easy tonight at least*
you
>may well find yourself back up&running again tomorrow
>morning.
>If not, harass your providors to do a manual refresh.
>
>And if it's still no good, it might be time to call in a
>friendly contractor !!
>
>____
>David
>
>>-----Original Message-----
>>We are running SBS 2000. We had a problem with our
>>domain name coming off DNS servers. The source of the
>>problem has been corrected (apparently), but my
Exchange
>>Server monitor shows the default server in a critical
>>condition of "STOPPED", with all the underlying
services
>>running. Our internal mail system seems to be
operating
>>properly, but external mail sent is bouncing back and
we
>>don't seem to be getting any inbound stuff. Does the
>>STOPPED condition indicate needed attention here or
will
>>it straighten out when the DNS issue is completely
>>resolved? If it needs attention, what should be done?
>>Thanks for any help.
>>
>>Ralph Mooney
>>.
>>
>.
>