Exchange mailbox rule problem

Hello there.

I'm having a problem with an automatic rule which I have created in
the Outlook 2002 rules wizard.

We have Symantec Filtering for Exchange and also Symantec Anti Virus
for SMTP gateways installed on our SBS 2000. The email notification
messages that are automatically generated by the anti virus system
when a virus is detected in incoming email messages have become a real
hinderance.

We started to try to move these notification messages out of the users
inboxes by creating a rule to pick out any message with "quarantined
attachment" in the message header and move it to a secondary email
folder in the mailboxes' inbox.

The strange thing is that this method works fine when you opt to "run
the rule now" manually but it fails to move these messages
automatically. If any other criteria for re-directing messages is used
it works fine too.

I have tried creating a message using my webmail account and attaching
a text file called quarantined attachment.txt. This puts the relavent
text into the message header. When these messages arrive in my users
mailboxes the rule works automatically.

Has anyone experienced this kind of behaviour with Outlook 2002 /
Exchange Server 2000? Has anyone got any ideas how I can work around
this problem?

Thanks very Much,

Shane Molloy.
UK.

Victor
Sat May 22 02:37:30 CDT 2004

You can try to use SpamMover application:
http://www.ivasoft.biz/spammover.shtml
to move any message with "quarantined attachment" in the header to a
separate folder.

--
Regards,

Victor Ivanidze,
software developer



"moliolioi" <moliolioi@uboot.com> wrote
news:221d04c1.0405200720.a3fccad@posting.google.com...
> Hello there.
>
> I'm having a problem with an automatic rule which I have created in
> the Outlook 2002 rules wizard.
>
> We have Symantec Filtering for Exchange and also Symantec Anti Virus
> for SMTP gateways installed on our SBS 2000. The email notification
> messages that are automatically generated by the anti virus system
> when a virus is detected in incoming email messages have become a real
> hinderance.
>
> We started to try to move these notification messages out of the users
> inboxes by creating a rule to pick out any message with "quarantined
> attachment" in the message header and move it to a secondary email
> folder in the mailboxes' inbox.
>
> The strange thing is that this method works fine when you opt to "run
> the rule now" manually but it fails to move these messages
> automatically. If any other criteria for re-directing messages is used
> it works fine too.
>
> I have tried creating a message using my webmail account and attaching
> a text file called quarantined attachment.txt. This puts the relavent
> text into the message header. When these messages arrive in my users
> mailboxes the rule works automatically.
>
> Has anyone experienced this kind of behaviour with Outlook 2002 /
> Exchange Server 2000? Has anyone got any ideas how I can work around
> this problem?
>
> Thanks very Much,
>
> Shane Molloy.
> UK.

Jeff
Sat May 22 21:15:50 CDT 2004

Hello,

Why not just turn off the the feature to send notices to the mail recipient.
Actually, since upgrading to outlook 2003 i am using the built in spam
filter and it works great. Outlook 2003 came with our SBS2003.

I used to have the same problem.

Regards,
Jeff Loucks
Available Technology ®
Solutions For Professionals ®
www.availabletechnology.com




"moliolioi" <moliolioi@uboot.com> wrote in message
news:221d04c1.0405200720.a3fccad@posting.google.com...
> Hello there.
>
> I'm having a problem with an automatic rule which I have created in
> the Outlook 2002 rules wizard.
>
> We have Symantec Filtering for Exchange and also Symantec Anti Virus
> for SMTP gateways installed on our SBS 2000. The email notification
> messages that are automatically generated by the anti virus system
> when a virus is detected in incoming email messages have become a real
> hinderance.
>
> We started to try to move these notification messages out of the users
> inboxes by creating a rule to pick out any message with "quarantined
> attachment" in the message header and move it to a secondary email
> folder in the mailboxes' inbox.
>
> The strange thing is that this method works fine when you opt to "run
> the rule now" manually but it fails to move these messages
> automatically. If any other criteria for re-directing messages is used
> it works fine too.
>
> I have tried creating a message using my webmail account and attaching
> a text file called quarantined attachment.txt. This puts the relavent
> text into the message header. When these messages arrive in my users
> mailboxes the rule works automatically.
>
> Has anyone experienced this kind of behaviour with Outlook 2002 /
> Exchange Server 2000? Has anyone got any ideas how I can work around
> this problem?
>
> Thanks very Much,
>
> Shane Molloy.
> UK.