I have moved several clients around to different computers and had no problem
setting up and accessing their outlook, folders and contacts, however, I have
one particular client that I have not been able to retrieve his files,
folders and contacts, he has access and recieves email. This is from moving
him from a PC to a laptop.

--
Dave

Re: Exchange file stored on Server??? by Dave

Dave
Fri Jul 08 10:12:02 CDT 2005

In the properties of his mail profile on the laptop (Control Panel -> Mail),
make sure it's set to deliver all messages to the server mailbox rather than
to a PST. If so, check the same setting on the old computer. In the event
that either the old or new is using a PST, copy (or export/import) the PST
data into the mailbox using Outlook. Then r-click the PST in the Outlook
folder list and click Close. Navigate to the PST and delete it so there's
no way for it to accidentally find its way back into use. (Recycle Bin is
good until you're sure nothing's missing).


"Dave" <Dave@discussions.microsoft.com> wrote in message
news:06519B8B-3423-457E-85A5-F3C30A868732@microsoft.com...
>I have moved several clients around to different computers and had no
>problem
> setting up and accessing their outlook, folders and contacts, however, I
> have
> one particular client that I have not been able to retrieve his files,
> folders and contacts, he has access and recieves email. This is from
> moving
> him from a PC to a laptop.
>
> --
> Dave



Re: Exchange file stored on Server??? by Dave

Dave
Fri Jul 08 10:46:09 CDT 2005

Dave
When I go into control panel and mail, I get a properties box, and it
doesn't indicate where the pst file is?


--
Dave


"Dave Nickason [SBS MVP]" wrote:

> In the properties of his mail profile on the laptop (Control Panel -> Mail),
> make sure it's set to deliver all messages to the server mailbox rather than
> to a PST. If so, check the same setting on the old computer. In the event
> that either the old or new is using a PST, copy (or export/import) the PST
> data into the mailbox using Outlook. Then r-click the PST in the Outlook
> folder list and click Close. Navigate to the PST and delete it so there's
> no way for it to accidentally find its way back into use. (Recycle Bin is
> good until you're sure nothing's missing).
>
>
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:06519B8B-3423-457E-85A5-F3C30A868732@microsoft.com...
> >I have moved several clients around to different computers and had no
> >problem
> > setting up and accessing their outlook, folders and contacts, however, I
> > have
> > one particular client that I have not been able to retrieve his files,
> > folders and contacts, he has access and recieves email. This is from
> > moving
> > him from a PC to a laptop.
> >
> > --
> > Dave
>
>
>

Re: Exchange file stored on Server??? by Dave

Dave
Fri Jul 08 11:32:17 CDT 2005

OK. To see where the mail is being delivered, while logged into the user
account, go to CP Mail. Click E-mail Accounts, View or change e-mail
accounts. Click Next and you'll see the delivery location, which should be
in the format [Mailbox - Username].

If that's showing a PST as the delivery location, you need to go into
Outlook to find out where the PST is. Click File -> Data File Management.
Or r-click the PST in the Outlook Folder List and click Properties. I'm
pretty sure the default is C:\Documents and Settings\<username>\Local
Settings\Application Data\Microsoft\Outlook.


"Dave" <Dave@discussions.microsoft.com> wrote in message
news:596D5E9F-F01F-4A85-A75E-FCA27E88FA9C@microsoft.com...
> Dave
> When I go into control panel and mail, I get a properties box, and it
> doesn't indicate where the pst file is?
>
>
> --
> Dave
>
>
> "Dave Nickason [SBS MVP]" wrote:
>
>> In the properties of his mail profile on the laptop (Control Panel ->
>> Mail),
>> make sure it's set to deliver all messages to the server mailbox rather
>> than
>> to a PST. If so, check the same setting on the old computer. In the
>> event
>> that either the old or new is using a PST, copy (or export/import) the
>> PST
>> data into the mailbox using Outlook. Then r-click the PST in the Outlook
>> folder list and click Close. Navigate to the PST and delete it so
>> there's
>> no way for it to accidentally find its way back into use. (Recycle Bin
>> is
>> good until you're sure nothing's missing).
>>
>>
>> "Dave" <Dave@discussions.microsoft.com> wrote in message
>> news:06519B8B-3423-457E-85A5-F3C30A868732@microsoft.com...
>> >I have moved several clients around to different computers and had no
>> >problem
>> > setting up and accessing their outlook, folders and contacts, however,
>> > I
>> > have
>> > one particular client that I have not been able to retrieve his files,
>> > folders and contacts, he has access and recieves email. This is from
>> > moving
>> > him from a PC to a laptop.
>> >
>> > --
>> > Dave
>>
>>
>>



Re: Exchange file stored on Server??? by Dave

Dave
Fri Jul 08 11:55:02 CDT 2005

Well, the problem is that the old PC is having problems with the hard drive.
How do I know if the pst? file is on the SBS 2000 server? I thought it was
because I could move people around to different pc's and still get there
email, files and folders. I thought the SBS was backing up email.

--
Dave


"Dave Nickason [SBS MVP]" wrote:

> OK. To see where the mail is being delivered, while logged into the user
> account, go to CP Mail. Click E-mail Accounts, View or change e-mail
> accounts. Click Next and you'll see the delivery location, which should be
> in the format [Mailbox - Username].
>
> If that's showing a PST as the delivery location, you need to go into
> Outlook to find out where the PST is. Click File -> Data File Management.
> Or r-click the PST in the Outlook Folder List and click Properties. I'm
> pretty sure the default is C:\Documents and Settings\<username>\Local
> Settings\Application Data\Microsoft\Outlook.
>
>
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:596D5E9F-F01F-4A85-A75E-FCA27E88FA9C@microsoft.com...
> > Dave
> > When I go into control panel and mail, I get a properties box, and it
> > doesn't indicate where the pst file is?
> >
> >
> > --
> > Dave
> >
> >
> > "Dave Nickason [SBS MVP]" wrote:
> >
> >> In the properties of his mail profile on the laptop (Control Panel ->
> >> Mail),
> >> make sure it's set to deliver all messages to the server mailbox rather
> >> than
> >> to a PST. If so, check the same setting on the old computer. In the
> >> event
> >> that either the old or new is using a PST, copy (or export/import) the
> >> PST
> >> data into the mailbox using Outlook. Then r-click the PST in the Outlook
> >> folder list and click Close. Navigate to the PST and delete it so
> >> there's
> >> no way for it to accidentally find its way back into use. (Recycle Bin
> >> is
> >> good until you're sure nothing's missing).
> >>
> >>
> >> "Dave" <Dave@discussions.microsoft.com> wrote in message
> >> news:06519B8B-3423-457E-85A5-F3C30A868732@microsoft.com...
> >> >I have moved several clients around to different computers and had no
> >> >problem
> >> > setting up and accessing their outlook, folders and contacts, however,
> >> > I
> >> > have
> >> > one particular client that I have not been able to retrieve his files,
> >> > folders and contacts, he has access and recieves email. This is from
> >> > moving
> >> > him from a PC to a laptop.
> >> >
> >> > --
> >> > Dave
> >>
> >>
> >>
>
>
>

Re: Exchange file stored on Server??? by Dave

Dave
Fri Jul 08 12:31:32 CDT 2005

Normally, the users' Exchange data would be kept in the Exchange Server
databases on the SBS, and they would not have a PST on either the local PC
or the server. That's why they can see the mailbox from any PC - they're
all accessing the same server mailbox.

I'm assuming the user who is missing data had it stored in a PST because,
otherwise, they'd be able to see it in the server mailbox. The first thing
to do would be to check that the laptop profile to make sure it's looking at
the server mailbox, in case it's the laptop that's configured wrong. In
Outlook, the top entry on the Folder List should be "Mailbox - Username."

You didn't create a new user account on the SBS when you set up the laptop,
right? In that case, there could be two mailboxes.

If you can't access the drive on the old PC and you think the PST may have
been stored on the server, you could just search the server drives for
*.pst. That would not be the normal configuration since it's not
recommended to use PSTs over a network.

Assuming you haven't found the mailbox contents by now, what's the story
with the old drive? Can you pop it into another workstation as an
additional drive, and see if you can copy the PST off to that workstation?
If the messages were in fact stored in a PST on the old machine, and you can
get your hands on that PST, it's a simple matter to import the items from
the PST into the server mailbox.


"Dave" <Dave@discussions.microsoft.com> wrote in message
news:AD0D0B92-CD6D-4F3F-8F78-40CB1809EEFE@microsoft.com...
> Well, the problem is that the old PC is having problems with the hard
> drive.
> How do I know if the pst? file is on the SBS 2000 server? I thought it
> was
> because I could move people around to different pc's and still get there
> email, files and folders. I thought the SBS was backing up email.
>
> --
> Dave
>
>
> "Dave Nickason [SBS MVP]" wrote:
>
>> OK. To see where the mail is being delivered, while logged into the user
>> account, go to CP Mail. Click E-mail Accounts, View or change e-mail
>> accounts. Click Next and you'll see the delivery location, which should
>> be
>> in the format [Mailbox - Username].
>>
>> If that's showing a PST as the delivery location, you need to go into
>> Outlook to find out where the PST is. Click File -> Data File
>> Management.
>> Or r-click the PST in the Outlook Folder List and click Properties. I'm
>> pretty sure the default is C:\Documents and Settings\<username>\Local
>> Settings\Application Data\Microsoft\Outlook.
>>
>>
>> "Dave" <Dave@discussions.microsoft.com> wrote in message
>> news:596D5E9F-F01F-4A85-A75E-FCA27E88FA9C@microsoft.com...
>> > Dave
>> > When I go into control panel and mail, I get a properties box, and it
>> > doesn't indicate where the pst file is?
>> >
>> >
>> > --
>> > Dave
>> >
>> >
>> > "Dave Nickason [SBS MVP]" wrote:
>> >
>> >> In the properties of his mail profile on the laptop (Control Panel ->
>> >> Mail),
>> >> make sure it's set to deliver all messages to the server mailbox
>> >> rather
>> >> than
>> >> to a PST. If so, check the same setting on the old computer. In the
>> >> event
>> >> that either the old or new is using a PST, copy (or export/import) the
>> >> PST
>> >> data into the mailbox using Outlook. Then r-click the PST in the
>> >> Outlook
>> >> folder list and click Close. Navigate to the PST and delete it so
>> >> there's
>> >> no way for it to accidentally find its way back into use. (Recycle
>> >> Bin
>> >> is
>> >> good until you're sure nothing's missing).
>> >>
>> >>
>> >> "Dave" <Dave@discussions.microsoft.com> wrote in message
>> >> news:06519B8B-3423-457E-85A5-F3C30A868732@microsoft.com...
>> >> >I have moved several clients around to different computers and had no
>> >> >problem
>> >> > setting up and accessing their outlook, folders and contacts,
>> >> > however,
>> >> > I
>> >> > have
>> >> > one particular client that I have not been able to retrieve his
>> >> > files,
>> >> > folders and contacts, he has access and recieves email. This is
>> >> > from
>> >> > moving
>> >> > him from a PC to a laptop.
>> >> >
>> >> > --
>> >> > Dave
>> >>
>> >>
>> >>
>>
>>
>>



Re: Exchange file stored on Server??? by Dave

Dave
Fri Jul 08 12:55:01 CDT 2005

Dave
Thanks, the user set up all his files in a personal folder and I bet he
created a pst file. Everyone else has just created new folders without
creating a personal folder with inbox, sent, and delete etc...

That was a helpful explanation.

--
Dave


"Dave Nickason [SBS MVP]" wrote:

> Normally, the users' Exchange data would be kept in the Exchange Server
> databases on the SBS, and they would not have a PST on either the local PC
> or the server. That's why they can see the mailbox from any PC - they're
> all accessing the same server mailbox.
>
> I'm assuming the user who is missing data had it stored in a PST because,
> otherwise, they'd be able to see it in the server mailbox. The first thing
> to do would be to check that the laptop profile to make sure it's looking at
> the server mailbox, in case it's the laptop that's configured wrong. In
> Outlook, the top entry on the Folder List should be "Mailbox - Username."
>
> You didn't create a new user account on the SBS when you set up the laptop,
> right? In that case, there could be two mailboxes.
>
> If you can't access the drive on the old PC and you think the PST may have
> been stored on the server, you could just search the server drives for
> *.pst. That would not be the normal configuration since it's not
> recommended to use PSTs over a network.
>
> Assuming you haven't found the mailbox contents by now, what's the story
> with the old drive? Can you pop it into another workstation as an
> additional drive, and see if you can copy the PST off to that workstation?
> If the messages were in fact stored in a PST on the old machine, and you can
> get your hands on that PST, it's a simple matter to import the items from
> the PST into the server mailbox.
>
>
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:AD0D0B92-CD6D-4F3F-8F78-40CB1809EEFE@microsoft.com...
> > Well, the problem is that the old PC is having problems with the hard
> > drive.
> > How do I know if the pst? file is on the SBS 2000 server? I thought it
> > was
> > because I could move people around to different pc's and still get there
> > email, files and folders. I thought the SBS was backing up email.
> >
> > --
> > Dave
> >
> >
> > "Dave Nickason [SBS MVP]" wrote:
> >
> >> OK. To see where the mail is being delivered, while logged into the user
> >> account, go to CP Mail. Click E-mail Accounts, View or change e-mail
> >> accounts. Click Next and you'll see the delivery location, which should
> >> be
> >> in the format [Mailbox - Username].
> >>
> >> If that's showing a PST as the delivery location, you need to go into
> >> Outlook to find out where the PST is. Click File -> Data File
> >> Management.
> >> Or r-click the PST in the Outlook Folder List and click Properties. I'm
> >> pretty sure the default is C:\Documents and Settings\<username>\Local
> >> Settings\Application Data\Microsoft\Outlook.
> >>
> >>
> >> "Dave" <Dave@discussions.microsoft.com> wrote in message
> >> news:596D5E9F-F01F-4A85-A75E-FCA27E88FA9C@microsoft.com...
> >> > Dave
> >> > When I go into control panel and mail, I get a properties box, and it
> >> > doesn't indicate where the pst file is?
> >> >
> >> >
> >> > --
> >> > Dave
> >> >
> >> >
> >> > "Dave Nickason [SBS MVP]" wrote:
> >> >
> >> >> In the properties of his mail profile on the laptop (Control Panel ->
> >> >> Mail),
> >> >> make sure it's set to deliver all messages to the server mailbox
> >> >> rather
> >> >> than
> >> >> to a PST. If so, check the same setting on the old computer. In the
> >> >> event
> >> >> that either the old or new is using a PST, copy (or export/import) the
> >> >> PST
> >> >> data into the mailbox using Outlook. Then r-click the PST in the
> >> >> Outlook
> >> >> folder list and click Close. Navigate to the PST and delete it so
> >> >> there's
> >> >> no way for it to accidentally find its way back into use. (Recycle
> >> >> Bin
> >> >> is
> >> >> good until you're sure nothing's missing).
> >> >>
> >> >>
> >> >> "Dave" <Dave@discussions.microsoft.com> wrote in message
> >> >> news:06519B8B-3423-457E-85A5-F3C30A868732@microsoft.com...
> >> >> >I have moved several clients around to different computers and had no
> >> >> >problem
> >> >> > setting up and accessing their outlook, folders and contacts,
> >> >> > however,
> >> >> > I
> >> >> > have
> >> >> > one particular client that I have not been able to retrieve his
> >> >> > files,
> >> >> > folders and contacts, he has access and recieves email. This is
> >> >> > from
> >> >> > moving
> >> >> > him from a PC to a laptop.
> >> >> >
> >> >> > --
> >> >> > Dave
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>