Hi there,
We are using small business server 2000 as our email server and I am
having a small problem with it. When a certain customer sends us
emails with attachments, the attachments are being stripped out of the
emails by exchange.
e.g They sent us an email with an attachment yesterday. When I looked
in the logs for the smtp virtual server on exchange it said the
message was ~53K. When the user looked at the message in Outlook it
said the message was 4K and the attachment was missing.
I assume there is something slightly awry in the format of the emails
from this particular user that is upsetting exchange when it is
processing the email. Has anyone had this problem and any suggestions
as to how I might solve ? Is there a way of capturing what the smtp
server sees for an email before it flows into the bowels of exchange
never to be seen again in it's original smtp format ?
To work around this problem we have been having this customer send
email to people's hotmail/yahoo mail accounts. They don't seem to have
a problem with the email attachments from this customer.
Alan