Re: Exchange Issue by Kathy
Kathy
Fri Sep 16 11:29:00 CDT 2005
I've had things that have disappeared after hitting the advanced queue
because they'd exceeded the maximum hop count, after going through numerous
ISP spam and AV filters. The solution was to increase the hop count to 25.
In SBS2003, AFAIK it's 30, so you don't get the problem.
Worth a try.
Kathy
"Eddie Allen" <eddie.allen@united.com> wrote in message
news:%23al%23A1suFHA.3100@TK2MSFTNGP12.phx.gbl...
> Well, I looked at the tracking and it shows that it is stuck in the
advanced
> queue. I am still trying to located anything that might tell me what is
> possible causing this but I still think its kinda wierd. I am starting to
> think it has to do with the message format itself but I am still trying to
> see if it is a setting somewhere.
>
> Thanks
>
> Eddie
> "Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in
message
> news:eIig$pVuFHA.2008@TK2MSFTNGP10.phx.gbl...
> > What if you go to ESM and check Message Tracking (under Tools). If you
> > can get the message to appear there, you can click on it to get detailed
> > tracking info. Just enter the name of your SBS box, the sender's e-mail
> > address, and make sure you're searching in an included date and time
> > range.
> >
> >
> > "Eddie Allen" <eddie.allen@united.com> wrote in message
> > news:%234aDcQVuFHA.2072@TK2MSFTNGP14.phx.gbl...
> >> Well since I am getting the log from that email I assume it is actally
> >> making it to our server. But no it does not give any NDR. Our spam
> >> filter is an external service which also does antivirus as well but
since
> >> it is getting to the server they are not playing it either. Our
> >> anitvirus(norton) is turned off completely so I know its not that.
> >>
> >> Its very wierd because it just seems to be a certain type of email
doing
> >> this but it just happens to be a text email......
> >>
> >> Thanks
> >>
> >>
> >> Eddie
> >>
> >>
> >> "Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in
> >> message news:%23Ox97%23TuFHA.2212@TK2MSFTNGP15.phx.gbl...
> >>> Maybe someone else can get more out of that log than I, but in any
case
> >>> the usual suspects:
> >>>
> >>> - ISP blocking the sender's IP, e-mail address, or something to do
with
> >>> the sender's mail configuration. I've had a number of these cases for
a
> >>> variety of reasons. An example would be that RoadRunner blocks mail
> >>> from DHCP-assigned IP addresses. In this case, you would hope the
> >>> sender would get an NDR.
> >>> - AV
> >>> - Spam filter
> >>> - Outlook filtered view not showing the message
> >>> - Outlook rule moving/deleting the message
> >>>
> >>>
> >>> "Eddie Allen" <eddie.allen@united.com> wrote in message
> >>> news:ux4emhTuFHA.3752@TK2MSFTNGP09.phx.gbl...
> >>>> Hi everyone,
> >>>> I have a strange problem that I am not sure what could be causing
> >>>> this. There are certain types of emails that for some reason will not
> >>>> show up in the inbox of a user it is being sent to. I was able to
get
> >>>> an example of this email from a user who claimed that no matter what
he
> >>>> did he could not receive it from a client. I had him forward it to a
> >>>> external email address so that I can test it.
> >>>>
> >>>> I can send any message from the external email and it goes through
> >>>> fine. I smtp logs show it successful and it appears in the inbox. I
> >>>> then try to send the one I was forwarded. I look at the logs and its
> >>>> show that it was recieved and that I got a
> >>>>
> >>>> 2005-09-14 14:04:02 66.179.26.157 p02m157.mxlogic.net SMTPSVC1 UEI01
> >>>> 216.201.248.130 0 MAIL - +FROM:<uei1@mail.ev1.net> 250 0 42 29 0
> >>>> SMTP - - - -
> >>>> 2005-09-14 14:04:02 66.179.26.157 p02m157.mxlogic.net SMTPSVC1 UEI01
> >>>> 216.201.248.130 0 RCPT - +TO:<eddie.allen@unitede.com> 250 0 36 33 0
> >>>> SMTP - - - -
> >>>> 2005-09-14 14:04:02 66.179.26.157 p02m157.mxlogic.net SMTPSVC1 UEI01
> >>>> 216.201.248.130 0 DATA - +<200509140904.AA23855234@mail.ev1.net> 250
0
> >>>> 122 3498 250 SMTP - - - -
> >>>> 2005-09-14 14:04:02 66.179.26.157 p02m157.mxlogic.net SMTPSVC1 UEI01
> >>>> 216.201.248.130 0 QUIT - p02m157.mxlogic.net 240 812 64 4 0
> >>>> SMTP - - - -
> >>>>
> >>>> from the smtp logs which it seems is a successful transaction but it
> >>>> will not appear in the users inbox at all. It in a since vanishes.
I
> >>>> checked the queues and there is nothing at all stuck. What else
could
> >>>> I check to narrow this down?
> >>>>
> >>>>
> >>>> Thanks for the help
> >>>>
> >>>> Eddie
> >>>>
> >>>
> >>>
> >>
> >>
> >
> >
>
>