Exchange Crashes on Help

I'm in the process of setting up SBS2003. I installed SBS2003 and applied
all the udpates, including the latests service packs to both SBS2003 and
Exchange. Everything seems to be working until I go the Exchange System
Manager and pull up any Help files.

Whenever any help within Exchange is envoked, Exchange System Manager just
crashes and I receive the following error:

"Microsoft Intelligent Message Filter has encountered a problem and needs to
close. We are sorry for the inconvenience."

Error siganture is:
AppName: contentfilter.dll AppVer: 6.5.7638.1 AppStamp: 430e739c
ModName: hhctrl.ocx ModVer: 5.2.3790.2744 ModStamp: 44b3a49e
fDebug: 0 Offset: 00013368

Any suggestions as to the cause and fix for this? SBS2003 has SP1
installed. I tried re-installing SP2 for Exchange but nothing changed. My
last option seems to be to uninstall Exchange and reinstall from scratch, but
I think that will also force me to uninstall SP1 for SBS2003 since it
requires Exchange SP.

Pop
Sat Dec 09 17:19:18 CST 2006

Hi, Did you have IMF 1.0 installed before installing Exchange SP2 ?

http://download.microsoft.com/download/f/b/5/fb5c54af-fe5c-48e9-be97-f9e8207325ab/Ex_2003_SP2_RelNotes.htm

BTW, SBS 2003 is at microsoft.public.windows.server.sbs



"peterk" <peterk@discussions.microsoft.com> wrote in message
news:8C8B4305-DB13-462A-A6A0-373AD74B2632@microsoft.com...
> I'm in the process of setting up SBS2003. I installed SBS2003 and applied
> all the udpates, including the latests service packs to both SBS2003 and
> Exchange. Everything seems to be working until I go the Exchange System
> Manager and pull up any Help files.
>
> Whenever any help within Exchange is envoked, Exchange System Manager just
> crashes and I receive the following error:
>
> "Microsoft Intelligent Message Filter has encountered a problem and needs
> to
> close. We are sorry for the inconvenience."
>
> Error siganture is:
> AppName: contentfilter.dll AppVer: 6.5.7638.1 AppStamp: 430e739c
> ModName: hhctrl.ocx ModVer: 5.2.3790.2744 ModStamp: 44b3a49e
> fDebug: 0 Offset: 00013368
>
> Any suggestions as to the cause and fix for this? SBS2003 has SP1
> installed. I tried re-installing SP2 for Exchange but nothing changed.
> My
> last option seems to be to uninstall Exchange and reinstall from scratch,
> but
> I think that will also force me to uninstall SP1 for SBS2003 since it
> requires Exchange SP.
>
>
>
>
>

peterk
Sat Dec 09 21:01:00 CST 2006

IMF 1.0 was not installed. This is a clean install of SBS2003 and I wanted
to get everything up to the latest SP verison before starting to use it.

Any other suggestions?

I will check the SBS2003 forum also - thanks for the pointer.

Peter

"Pop" wrote:

> Hi, Did you have IMF 1.0 installed before installing Exchange SP2 ?
>
> http://download.microsoft.com/download/f/b/5/fb5c54af-fe5c-48e9-be97-f9e8207325ab/Ex_2003_SP2_RelNotes.htm
>
> BTW, SBS 2003 is at microsoft.public.windows.server.sbs
>
>
>
> "peterk" <peterk@discussions.microsoft.com> wrote in message
> news:8C8B4305-DB13-462A-A6A0-373AD74B2632@microsoft.com...
> > I'm in the process of setting up SBS2003. I installed SBS2003 and applied
> > all the udpates, including the latests service packs to both SBS2003 and
> > Exchange. Everything seems to be working until I go the Exchange System
> > Manager and pull up any Help files.
> >
> > Whenever any help within Exchange is envoked, Exchange System Manager just
> > crashes and I receive the following error:
> >
> > "Microsoft Intelligent Message Filter has encountered a problem and needs
> > to
> > close. We are sorry for the inconvenience."
> >
> > Error siganture is:
> > AppName: contentfilter.dll AppVer: 6.5.7638.1 AppStamp: 430e739c
> > ModName: hhctrl.ocx ModVer: 5.2.3790.2744 ModStamp: 44b3a49e
> > fDebug: 0 Offset: 00013368
> >
> > Any suggestions as to the cause and fix for this? SBS2003 has SP1
> > installed. I tried re-installing SP2 for Exchange but nothing changed.
> > My
> > last option seems to be to uninstall Exchange and reinstall from scratch,
> > but
> > I think that will also force me to uninstall SP1 for SBS2003 since it
> > requires Exchange SP.
> >
> >
> >
> >
> >
>
>
>

seliger57
Sun Dec 24 01:29:41 CST 2006

Uninstall IE7 !!!

"""peterk ÐÉÓÁÌ(Á):
"""
> IMF 1.0 was not installed. This is a clean install of SBS2003 and I wanted
> to get everything up to the latest SP verison before starting to use it.
>
> Any other suggestions?
>
> I will check the SBS2003 forum also - thanks for the pointer.
>
> Peter
>
> "Pop" wrote:
>
> > Hi, Did you have IMF 1.0 installed before installing Exchange SP2 ?
> >
> > http://download.microsoft.com/download/f/b/5/fb5c54af-fe5c-48e9-be97-f9e8207325ab/Ex_2003_SP2_RelNotes.htm
> >
> > BTW, SBS 2003 is at microsoft.public.windows.server.sbs
> >
> >
> >
> > "peterk" <peterk@discussions.microsoft.com> wrote in message
> > news:8C8B4305-DB13-462A-A6A0-373AD74B2632@microsoft.com...
> > > I'm in the process of setting up SBS2003. I installed SBS2003 and applied
> > > all the udpates, including the latests service packs to both SBS2003 and
> > > Exchange. Everything seems to be working until I go the Exchange System
> > > Manager and pull up any Help files.
> > >
> > > Whenever any help within Exchange is envoked, Exchange System Manager just
> > > crashes and I receive the following error:
> > >
> > > "Microsoft Intelligent Message Filter has encountered a problem and needs
> > > to
> > > close. We are sorry for the inconvenience."
> > >
> > > Error siganture is:
> > > AppName: contentfilter.dll AppVer: 6.5.7638.1 AppStamp: 430e739c
> > > ModName: hhctrl.ocx ModVer: 5.2.3790.2744 ModStamp: 44b3a49e
> > > fDebug: 0 Offset: 00013368
> > >
> > > Any suggestions as to the cause and fix for this? SBS2003 has SP1
> > > installed. I tried re-installing SP2 for Exchange but nothing changed.
> > > My
> > > last option seems to be to uninstall Exchange and reinstall from scratch,
> > > but
> > > I think that will also force me to uninstall SP1 for SBS2003 since it
> > > requires Exchange SP.
> > >
> > >
> > >
> > >
> > >
> >
> >
> >

Sophus
Sun Dec 24 04:13:44 CST 2006

Workaround: Start - Run - mmc /a
Add snap in - Exchange System Manager.

Do not hide console root.

Search works now.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Kevin
Sun Dec 24 07:41:57 CST 2006

Peterk --- if this is you first SBS install, we normally suggest to plan to
install SBS three times -- once just to do it, a second time to do it right
and take notes, and a third time tomake sure your notes are correct. See
more reasons on my blog:
http://msmvps.com/blogs/kwsupport/archive/2006/08/17/107981.aspx

--
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"


"seliger57" <aseligersky@sv.ukrtelecom.net> wrote in message
news:1166945381.298021.127340@n51g2000cwc.googlegroups.com...
> Uninstall IE7 !!!
>
> """peterk ÐÉÓÁÌ(Á):
> """
>> IMF 1.0 was not installed. This is a clean install of SBS2003 and I
>> wanted
>> to get everything up to the latest SP verison before starting to use it.
>>
>> Any other suggestions?
>>
>> I will check the SBS2003 forum also - thanks for the pointer.
>>
>> Peter
>>
>> "Pop" wrote:
>>
>> > Hi, Did you have IMF 1.0 installed before installing Exchange SP2 ?
>> >
>> > http://download.microsoft.com/download/f/b/5/fb5c54af-fe5c-48e9-be97-f9e8207325ab/Ex_2003_SP2_RelNotes.htm
>> >
>> > BTW, SBS 2003 is at microsoft.public.windows.server.sbs
>> >
>> >
>> >
>> > "peterk" <peterk@discussions.microsoft.com> wrote in message
>> > news:8C8B4305-DB13-462A-A6A0-373AD74B2632@microsoft.com...
>> > > I'm in the process of setting up SBS2003. I installed SBS2003 and
>> > > applied
>> > > all the udpates, including the latests service packs to both SBS2003
>> > > and
>> > > Exchange. Everything seems to be working until I go the Exchange
>> > > System
>> > > Manager and pull up any Help files.
>> > >
>> > > Whenever any help within Exchange is envoked, Exchange System Manager
>> > > just
>> > > crashes and I receive the following error:
>> > >
>> > > "Microsoft Intelligent Message Filter has encountered a problem and
>> > > needs
>> > > to
>> > > close. We are sorry for the inconvenience."
>> > >
>> > > Error siganture is:
>> > > AppName: contentfilter.dll AppVer: 6.5.7638.1 AppStamp: 430e739c
>> > > ModName: hhctrl.ocx ModVer: 5.2.3790.2744 ModStamp: 44b3a49e
>> > > fDebug: 0 Offset: 00013368
>> > >
>> > > Any suggestions as to the cause and fix for this? SBS2003 has SP1
>> > > installed. I tried re-installing SP2 for Exchange but nothing
>> > > changed.
>> > > My
>> > > last option seems to be to uninstall Exchange and reinstall from
>> > > scratch,
>> > > but
>> > > I think that will also force me to uninstall SP1 for SBS2003 since it
>> > > requires Exchange SP.
>> > >
>> > >
>> > >
>> > >
>> > >
>> >
>> >
>> >
>