Hi everyone,
All of a sudden we can't send/ receive mail
through our SMTP server or access the Internet.

Error received is 11002 host not found

This error indicates that the gateway could not find an
authorative DNS Server for web site you're trying to
access.

No error code in any Kb articles that I could find & any
google previous don't seem to have an answer. Help!!!

ipconfig /all shows DNS Server is pointing to 192.168.16.2
Cannot ping any external web site - host name unknown
The strange thing is when I ping our Public IP address -=
I get a reply but form a different IP address!

Can anyone help as we have No Email or Internet access.

TIA

Gary

Re: DNS Error by Jim

Jim
Thu Feb 26 06:14:40 CST 2004

Ask your isp what their current working dns servers are and populate
them in you dns. Open up DNS and right click on your server name.
Click on the forwarders tab. AFter you do that I think you go to the
command prompt and type ipconfig /flushdns and enter. Then type
ipconfig /registerdns.

Or you might remove the forwarders to see if the dns resolves. There
are root hints so the domain names should respond with root hints.

"Gary" <anonymous@discussions.microsoft.com> wrote:

>Hi everyone,
> All of a sudden we can't send/ receive mail
>through our SMTP server or access the Internet.
>
>Error received is 11002 host not found
>
>This error indicates that the gateway could not find an
>authorative DNS Server for web site you're trying to
>access.
>
>No error code in any Kb articles that I could find & any
>google previous don't seem to have an answer. Help!!!
>
>ipconfig /all shows DNS Server is pointing to 192.168.16.2
>Cannot ping any external web site - host name unknown
>The strange thing is when I ping our Public IP address -=
>I get a reply but form a different IP address!
>
>Can anyone help as we have No Email or Internet access.
>
>TIA
>
>Gary

Jim B. SBS MVP
remove the mvp to send email

Re: DNS Error by Gary

Gary
Thu Feb 26 07:15:18 CST 2004

Hi Jim - Thanks for the reply. I've actually resolved it
by setting the factory default on the Router then
reconnecting to our ISP. Had to rerun ICW & NAT with Port
Forwarding again though, so if it happens again, I'll try
your method & hopefully it's quicker!

Thanks again for the advice

Gary


>-----Original Message-----
>Ask your isp what their current working dns servers are
and populate
>them in you dns. Open up DNS and right click on your
server name.
>Click on the forwarders tab. AFter you do that I think
you go to the
>command prompt and type ipconfig /flushdns and enter.
Then type
>ipconfig /registerdns.
>
>Or you might remove the forwarders to see if the dns
resolves. There
>are root hints so the domain names should respond with
root hints.
>
>"Gary" <anonymous@discussions.microsoft.com> wrote:
>
>>Hi everyone,
>> All of a sudden we can't send/ receive
mail
>>through our SMTP server or access the Internet.
>>
>>Error received is 11002 host not found
>>
>>This error indicates that the gateway could not find an
>>authorative DNS Server for web site you're trying to
>>access.
>>
>>No error code in any Kb articles that I could find &
any
>>google previous don't seem to have an answer. Help!!!
>>
>>ipconfig /all shows DNS Server is pointing to
192.168.16.2
>>Cannot ping any external web site - host name unknown
>>The strange thing is when I ping our Public IP address -
=
>>I get a reply but form a different IP address!
>>
>>Can anyone help as we have No Email or Internet access.
>>
>>TIA
>>
>>Gary
>
>Jim B. SBS MVP
>remove the mvp to send email
>.
>