Continuous Reboot

I have a server running Windows NT 4.0 Small Business
Server. I went to windowsupdate.com to download and
install the most recent updates. The first two went fine -
download, install, reboot. The last one downloaded,
installed, and then started a continuous reboot cycle. I
get through the entire boot sequence to the point where I
can press ctrl-alt-del to login. The disk is still
spinning. I assume it's finishing the installation of the
update. Then - reboot. I've already tried 'last known
good profile.' How do I get into my system? (dual
processor, mirrored system drives, hardware raid 5 data
drives)

Steven
Sat Sep 20 01:13:00 CDT 2003

Evening Roy,

Did you do any driver updates during the session, or just critical/security?
Also, this is not to be sarcastic, but do you have a recent backup and a
recovery disk for the server? I would attempt to run the recovery console
at this point. If you did an update to your RAID controller or other
hardware, you may not have a recovery path at this point. Had a similar
issue with an Adaptec card on an IBM xSeries box.

Night from SMB Nation where none of us seem to be sleeping at the moment.
Steve


On 9/19/03 10:57 PM, in article 0b9901c37f3c$05d7a610$a301280a@phx.gbl,
"Roy" <Roy@global.t-bird.edu> wrote:

> I have a server running Windows NT 4.0 Small Business
> Server. I went to windowsupdate.com to download and
> install the most recent updates. The first two went fine -
> download, install, reboot. The last one downloaded,
> installed, and then started a continuous reboot cycle. I
> get through the entire boot sequence to the point where I
> can press ctrl-alt-del to login. The disk is still
> spinning. I assume it's finishing the installation of the
> update. Then - reboot. I've already tried 'last known
> good profile.' How do I get into my system? (dual
> processor, mirrored system drives, hardware raid 5 data
> drives)

franzf
Sat Sep 20 14:23:39 CDT 2003

Roy,

With SBS4.5, you may want to consider a parallel install of NT 4.0, and
from there you can address the file replcement issues related to the
uninstall folders for the recently installed updates. Also, you can load
the registry hive from the original install, while in the parallel, and
turn off the enabled automatically reboot feature for SBS.

259003 How and Why to Perform a Parallel Installation of Windows NT 4.0
http://support.microsoft.com/?id=259003

174630 Windows Restarts Continuously with Blue Screen
http://support.microsoft.com/?id=174630

165748 How to Disable a Service or Device That Prevents NT from Booting
http://support.microsoft.com/?id=165748

317252 "Stop 0x0000001E" Error Message After You Install the Post-Windows NT
http://support.microsoft.com/?id=317252

Franz Foster
Microsoft Technical Support
franzf@online.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights.