SBS POP3 Connector

Client has been using the POP3 conector to retrieve mail
for several months; yesterday it stopped working.

If I click the 'Retrieve now' button on the properties
dialogue, get message 'Initialization Error'. No error
number, nothing in the application event log in event
viewer. I have set diagnostics logging to maximum for
this connector.

Is there a separate event log for Exchange / POP3
connector events?

I have tried removing and replacing the global ISP mail
host record in the POP3 connector dialogue, and also re-
booting the server.

Anyone got any ideas how to troubleshoot this?

TIA
Paul

anonymous
Tue Jun 15 19:03:59 CDT 2004

It looks like the MS Connector for POP3 Mailboxes service
gets stuck in a status of 'stopping'. It can't be stopped
or started when in this state.

I've applied the latest Exchange SP and post SP patches.

Has anyone else seen this?

Rgds
p

>-----Original Message-----
>Client has been using the POP3 conector to retrieve mail
>for several months; yesterday it stopped working.
>
>If I click the 'Retrieve now' button on the properties
>dialogue, get message 'Initialization Error'. No error
>number, nothing in the application event log in event
>viewer. I have set diagnostics logging to maximum for
>this connector.
>
>Is there a separate event log for Exchange / POP3
>connector events?
>
>I have tried removing and replacing the global ISP mail
>host record in the POP3 connector dialogue, and also re-
>booting the server.
>
>Anyone got any ideas how to troubleshoot this?
>
>TIA
>Paul
>.
>

Mark
Tue Jun 15 21:12:39 CDT 2004

M$ pop conn is not very stable. I've been running Popbeamer for years
without so much as a reboot.

--
Sincerely,
Mark Mancini, CCA, CCNA, Master CIW&CI, CNE 4&5, MCSE+I 4&2000
www.MCSE2000.com
www.AppLauncher.com



"Paul" <anonymous@discussions.microsoft.com> wrote in message
news:1cf8801c45324$1c814b20$a401280a@phx.gbl...
> Client has been using the POP3 conector to retrieve mail
> for several months; yesterday it stopped working.
>
> If I click the 'Retrieve now' button on the properties
> dialogue, get message 'Initialization Error'. No error
> number, nothing in the application event log in event
> viewer. I have set diagnostics logging to maximum for
> this connector.
>
> Is there a separate event log for Exchange / POP3
> connector events?
>
> I have tried removing and replacing the global ISP mail
> host record in the POP3 connector dialogue, and also re-
> booting the server.
>
> Anyone got any ideas how to troubleshoot this?
>
> TIA
> Paul

Harry
Wed Jun 16 09:18:17 CDT 2004

Hi Paul
Yes I had this. You could try looking in the c:\program
files\Microsoft Backoffice\connectivity\POP3
connector\Incoming folder to see if there any mails stuck
there.
I found that one mail was preventing the service running.
I copied all the mails out to another folder, rebooted,
and then copied them back in a few at a time and
restarted the service to isolate which one was causing
the problem.
Good luck
Harry
>-----Original Message-----
>It looks like the MS Connector for POP3 Mailboxes
service
>gets stuck in a status of 'stopping'. It can't be
stopped
>or started when in this state.
>
>I've applied the latest Exchange SP and post SP patches.
>
>Has anyone else seen this?
>
>Rgds
>p
>
>>-----Original Message-----
>>Client has been using the POP3 conector to retrieve
mail
>>for several months; yesterday it stopped working.
>>
>>If I click the 'Retrieve now' button on the properties
>>dialogue, get message 'Initialization Error'. No error
>>number, nothing in the application event log in event
>>viewer. I have set diagnostics logging to maximum for
>>this connector.
>>
>>Is there a separate event log for Exchange / POP3
>>connector events?
>>
>>I have tried removing and replacing the global ISP mail
>>host record in the POP3 connector dialogue, and also re-
>>booting the server.
>>
>>Anyone got any ideas how to troubleshoot this?
>>
>>TIA
>>Paul
>>.
>>
>.
>

Lanwench
Wed Jun 16 20:15:33 CDT 2004

Another option - ditch POP, host your Internet domain's mail directly on
Exchange, this and many other problems disappear. POP connectors are a
kluge.

Paul wrote:
> Client has been using the POP3 conector to retrieve mail
> for several months; yesterday it stopped working.
>
> If I click the 'Retrieve now' button on the properties
> dialogue, get message 'Initialization Error'. No error
> number, nothing in the application event log in event
> viewer. I have set diagnostics logging to maximum for
> this connector.
>
> Is there a separate event log for Exchange / POP3
> connector events?
>
> I have tried removing and replacing the global ISP mail
> host record in the POP3 connector dialogue, and also re-
> booting the server.
>
> Anyone got any ideas how to troubleshoot this?
>
> TIA
> Paul