Client Internet Connection Problem

Client workstation on a new SBS 2003 domain. Workstation is using WinXP with
SP1, IE 6 with all patches and updates and Outlook 2003. Also is running
Norton AV Corp 8.1 and regular Adaware scans w/proper updates of course.

When the user tries to access the Internet using IE, she will get the error
"DNS/page cannot be found". This happens more times than not. If she clicks
refresh, the page will display.

This is apparently happening only on this PC (there are 11 others). This did
not happen with the prior workgroup setup, only since the SBS conversion.

It seems to be a DNS type error but since all PCs are setup with DHCP to
populate the settings, I would think that would be ruled out especially
since this appears to be the only PC affected.

Any ideas?

Bill

Mike
Thu May 20 16:43:24 CDT 2004

Hey Bill, I just reinstalled my SBS2000 server and was having problems
similar to yours. More so on the exchange side. I had all of my clients
setup for DHCP as well and had some connection problems. I'm assuming you've
already tried to ping that user who is having problems. The way I fixed mine
was by giving every user an IP, subnet mask, and pointing DNS to server. I
know this steers away from using DHCP, but it may be another step in helping
troubleshoot this problem. Hope this helps.
Best of luck to you.
Mike


"Bill Rodgers" <bill@pinpointtools.com> wrote in message
news:udEQGtpPEHA.808@tk2msftngp13.phx.gbl...
> Client workstation on a new SBS 2003 domain. Workstation is using WinXP
with
> SP1, IE 6 with all patches and updates and Outlook 2003. Also is running
> Norton AV Corp 8.1 and regular Adaware scans w/proper updates of course.
>
> When the user tries to access the Internet using IE, she will get the
error
> "DNS/page cannot be found". This happens more times than not. If she
clicks
> refresh, the page will display.
>
> This is apparently happening only on this PC (there are 11 others). This
did
> not happen with the prior workgroup setup, only since the SBS conversion.
>
> It seems to be a DNS type error but since all PCs are setup with DHCP to
> populate the settings, I would think that would be ruled out especially
> since this appears to be the only PC affected.
>
> Any ideas?
>
> Bill
>
>

Chad
Thu May 20 21:30:50 CDT 2004

Hi Bill -

Ensure that the workstation is pointing to your SBS (and only your SBS) for
DNS. Also, is this SBS Std or Premium? ISA installed?

--

Chad A. Gross - SBS MVP
SBS ROCKS!

www.msmvps.com/cgross
www.gosbs.org


Bill Rodgers wrote:
> Client workstation on a new SBS 2003 domain. Workstation is using
> WinXP with SP1, IE 6 with all patches and updates and Outlook 2003.
> Also is running Norton AV Corp 8.1 and regular Adaware scans w/proper
> updates of course.
>
> When the user tries to access the Internet using IE, she will get the
> error "DNS/page cannot be found". This happens more times than not.
> If she clicks refresh, the page will display.
>
> This is apparently happening only on this PC (there are 11 others).
> This did not happen with the prior workgroup setup, only since the
> SBS conversion.
>
> It seems to be a DNS type error but since all PCs are setup with DHCP
> to populate the settings, I would think that would be ruled out
> especially since this appears to be the only PC affected.
>
> Any ideas?
>
> Bill

Bill
Fri May 21 13:13:13 CDT 2004

They are using SBS 2003 Standard and Exchange is not active (maybe in the
future when I get more comfortable with that program).

Each workstation only points to the SBS Server for DNS.

Again, if this were something involving DHCP, then I would expect every
workstation to exhibit the same symptoms but this seems to be the only one.

Today, I tried deleting all the Temporary Files in IE, the files in the
Windows Temp folder, deleted all cookies, ran Adaware once again (nothing
found) and it was working fine when I left. Of course that is what happened
last week - worked fine for a while and then later on it started
misbehaving.

Thanks for the feedback everyone.

Bill


--
Bill Rodgers
ACC
Pinpoint Tools
800-238-0560 ext 109
Dallas, TX
"Chad A. Gross [SBS MVP]" <chad.gross@laytonflower.nospam.com> wrote in
message news:uT%23zjutPEHA.648@TK2MSFTNGP10.phx.gbl...
> Hi Bill -
>
> Ensure that the workstation is pointing to your SBS (and only your SBS)
for
> DNS. Also, is this SBS Std or Premium? ISA installed?
>
> --
>
> Chad A. Gross - SBS MVP
> SBS ROCKS!
>
> www.msmvps.com/cgross
> www.gosbs.org
>
>
> Bill Rodgers wrote:
> > Client workstation on a new SBS 2003 domain. Workstation is using
> > WinXP with SP1, IE 6 with all patches and updates and Outlook 2003.
> > Also is running Norton AV Corp 8.1 and regular Adaware scans w/proper
> > updates of course.
> >
> > When the user tries to access the Internet using IE, she will get the
> > error "DNS/page cannot be found". This happens more times than not.
> > If she clicks refresh, the page will display.
> >
> > This is apparently happening only on this PC (there are 11 others).
> > This did not happen with the prior workgroup setup, only since the
> > SBS conversion.
> >
> > It seems to be a DNS type error but since all PCs are setup with DHCP
> > to populate the settings, I would think that would be ruled out
> > especially since this appears to be the only PC affected.
> >
> > Any ideas?
> >
> > Bill
>
>

Marina
Fri May 21 13:59:29 CDT 2004

Hi Bill,

If it is only one workstation showing this behaviour, I would check for
spyware and viruses.

--
Regards,

Marina
Microsoft SBS-MVP

"Bill Rodgers" <bill@pinpointtools.com> schreef in bericht
news:uiWK771PEHA.556@tk2msftngp13.phx.gbl...
> They are using SBS 2003 Standard and Exchange is not active (maybe in the
> future when I get more comfortable with that program).
>
> Each workstation only points to the SBS Server for DNS.
>
> Again, if this were something involving DHCP, then I would expect every
> workstation to exhibit the same symptoms but this seems to be the only
one.
>
> Today, I tried deleting all the Temporary Files in IE, the files in the
> Windows Temp folder, deleted all cookies, ran Adaware once again (nothing
> found) and it was working fine when I left. Of course that is what
happened
> last week - worked fine for a while and then later on it started
> misbehaving.
>
> Thanks for the feedback everyone.
>
> Bill
>
>
> --
> Bill Rodgers
> ACC
> Pinpoint Tools
> 800-238-0560 ext 109
> Dallas, TX
> "Chad A. Gross [SBS MVP]" <chad.gross@laytonflower.nospam.com> wrote in
> message news:uT%23zjutPEHA.648@TK2MSFTNGP10.phx.gbl...
> > Hi Bill -
> >
> > Ensure that the workstation is pointing to your SBS (and only your SBS)
> for
> > DNS. Also, is this SBS Std or Premium? ISA installed?
> >
> > --
> >
> > Chad A. Gross - SBS MVP
> > SBS ROCKS!
> >
> > www.msmvps.com/cgross
> > www.gosbs.org
> >
> >
> > Bill Rodgers wrote:
> > > Client workstation on a new SBS 2003 domain. Workstation is using
> > > WinXP with SP1, IE 6 with all patches and updates and Outlook 2003.
> > > Also is running Norton AV Corp 8.1 and regular Adaware scans w/proper
> > > updates of course.
> > >
> > > When the user tries to access the Internet using IE, she will get the
> > > error "DNS/page cannot be found". This happens more times than not.
> > > If she clicks refresh, the page will display.
> > >
> > > This is apparently happening only on this PC (there are 11 others).
> > > This did not happen with the prior workgroup setup, only since the
> > > SBS conversion.
> > >
> > > It seems to be a DNS type error but since all PCs are setup with DHCP
> > > to populate the settings, I would think that would be ruled out
> > > especially since this appears to be the only PC affected.
> > >
> > > Any ideas?
> > >
> > > Bill
> >
> >
>
>